Seagate GoFlex Home Support Question
Seagate GoFlex Home Support Question
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Question posted by zeSa on April 3rd, 2014
My Go Flex Home White Light Will Not Light Up
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Answer #1: Posted by techygirl on April 3rd, 2014 4:30 AM
techygirl
Member since:
February 24th, 2014 Points: 456,810
Member since:
February 24th, 2014 Points: 456,810
If it is not getting power, it is either a problem with the USB adapter power/data cable system, or the HDD electronics.
To rule out the cable, use a different USB 2 adapter cable.
Usually you get, or can get an eSATA cable adapter for the GoFlex which would probably supply more power than the 2.5 Watts max from the USB.
If that doesn't correct the problem, you should take it out of the case and connect it directly to your computer via a SATA power and data cable.
If it won't power up at all, then there is no way to get your data back.
You chould have a plan to immediately move your valuable data from the ext GoFlex to another drive if it does boot up another time.
To rule out the cable, use a different USB 2 adapter cable.
Usually you get, or can get an eSATA cable adapter for the GoFlex which would probably supply more power than the 2.5 Watts max from the USB.
If that doesn't correct the problem, you should take it out of the case and connect it directly to your computer via a SATA power and data cable.
If it won't power up at all, then there is no way to get your data back.
You chould have a plan to immediately move your valuable data from the ext GoFlex to another drive if it does boot up another time.
THANKS
Techy Girl
Related Seagate GoFlex Home Manual Pages
Product Information - Page 1
..., quickly allowing you to begin protecting your files, enjoying your media and accessing your content, wherever you are. The GoFlex Home network storage system includes software to back up automatically and continuously all your home WiFi router, the GoFlex Home network storage system enables you to store and access files wirelessly from any PC or Mac computer in the...
Product Information - Page 2
...® 3, or later web browser • Windows® 7, Windows Vista®, Windows® XP or Mac OS® X 10.4.9 or later operating system
• GoFlex Home Network Storage System (includes network base and hard drive - WiFi router required for wireless file access and backup
• Internet connection for capacity) • Ethernet cable • Power supply...
User Guide - Page 5
... on computers running the Windows operating system. System Requirements
To set up your GoFlex Home network storage system, and explains how to use GoFlex Home to the USB port on every computer in the home by simply connecting it to share and store your home. Introduction
About This Guide
1. This User Guide also provides detailed instructions for using...
User Guide - Page 6
... GoFlex Home or Go Flex Desk
drives
• GoFlex Home Drive: Provides 1 TB or 2 TB of storage space (depending on your home, you have a business-grade router in dock and ready for use. • White off: GoFlex drive is not installed or is experiencing a problem. FreeAgent® GoFlex™ Home User Guide
6 1. However, if you may need to the network. • Drive Light...
User Guide - Page 7
...• Ethernet Port Lights: Indicate network activity when blinking. • USB Port: Connects GoFlex Home to any USB storage device, such as a drive or printer. • Reset Button: Resets the GoFlex Home password; resets GoFlex Home to Seagate Share Pro. You can even access GoFlex Home from anywhere inside or outside your home network. FreeAgent® GoFlex™ Home User Guide...
User Guide - Page 15
... by subscribing to your household (see page 17). Windows
6.
FreeAgent® GoFlex™ Home User Guide
15 TIP: You can access all of GoFlex Home's features. 2. Continue setting up GoFlex Home for other members of the Seagate Dashboard, click Add Users. panel of your GoFlex Home network storage system (see page 15) and adding more computers to Seagate Share Pro.
User Guide - Page 16
... in this person to be at least six characters long and must be able to GoFlex Home
Figure 12: Creating Additional User Accounts
2. Enter and confirm a password for your GoFlex Home network storage system (see page 17).
6.
Select Allow this user to create, modify, and delete user accounts if you might have the members of them...
User Guide - Page 17
... to www.seagate.com/goflexhomesupport to download the installation software.
2.
Follow the on your GoFlex Home network storage system, you 're done creating user accounts, continue with GoFlex Home. Up to five people/ computers on -screen instructions to add, then insert the GoFlex Home Installation CD. See "About Seagate Share Pro" on the PC you are setting up...
User Guide - Page 18
... travelling (see page 40 and page 43).
• Share selected files with GoFlex Home" on page 28 • "Enjoying and Managing Your Files in Seagate Share" on page 50 • "Managing GoFlex Home" on your GoFlex Home network storage system (as required). FreeAgent® GoFlex™ Home User Guide
18
Have the computer's regular user log in this section until...
User Guide - Page 26
...to www.seagate.com/goflexhomesupport to access your backup device.
8. FreeAgent® GoFlex™ Home User Guide
26 Note: You can use GoFlex Home as required) to download the installation software. Note: If you 've ... both PC and Mac computers with GoFlex Home. Setup is set up and you are setting up additional household computers (as your GoFlex Home network storage system.
User Guide - Page 27
... can add more information.
See "About Seagate Share Pro" and "About Premium Backup" on page 24.
6.
Repeat the steps in this User Guide to your GoFlex Home network storage system (as required). Pass along these chapters of your household:
• "Getting Started with friends and family (see page 43).
• Set up and ready...
User Guide - Page 30
... (see page 62).
• Add new users to the user name on the computer (see page 64).
• Manage your own GoFlex Home folders. Click Change next to your GoFlex Home network storage system, and edit existing user accounts-permission required (see page 28). 2. Note:
Changing users on the Dashboard interrupts any file backup plan set...
User Guide - Page 47
... Windows, select seagategroup, and then select goflex_home. Use a high-quality USB cable (not included) to connect your USB printer to the USB port on your GoFlex Home network storage system can also connect a USB hub to the GoFlex Home dock, then connect your USB printer by searching or browsing for information about sharing a printer, connecting to...
User Guide - Page 48
... you want, click the arrow that contains the files you would if it 's a shared printer and that 's connected to the media devices on your GoFlex Home network storage system, as a network device. Getting Started with Media Devices. Keep in (see page 31).
2. You can discover and play movies, listen to music, and view photos stored...
User Guide - Page 62
Managing GoFlex Home
Changing Your Own GoFlex Home Password
6. Managing GoFlex Home
Once your GoFlex Home network storage system has been set up, you can 't complete a task included in to update your new password. If you .
FreeAgent® GoFlex™ Home User Guide
62 Open the Seagate Dashboard (see page 28), then click Preferences. Passwords must include one number.
OR...
User Guide - Page 63
...; Share new content with the first song or movie in , and purchase the ones you play them; Managing GoFlex Home
Adding New GoFlex Applications to access new shares; On the Preferences page, click User.
3. Your settings are available for allowing others... default setting when you disabled previously.
4. 6. you can install on your GoFlex Home network storage system to Your Computer
2.
User Guide - Page 68
... are deleted-but all other file stored on GoFlex Home, or copying files to show that GoFlex Home is accessing GoFlex Home. The white drive light blinks to or from their GoFlex Home folders, and redoing any user settings or delete content from their GoFlex Home folders.
2.
OR,
Open and log in Figure 1 on GoFlex Home are retained-no one should be viewing photos...
User Guide - Page 73
... can 't remember my GoFlex Home password. Using a paperclip, press and hold the Reset button longer than three computers to GoFlex Home? The white drive light blinks to show that ..., both lights turn off.
3.
The GoFlex Home device itself must start with any other file stored on page 6. Additionally, your GoFlex Home network storage system, no longer remember your GoFlex Home password, ...
User Guide - Page 74
...icons for use Not connected to the network
If the GoFlex Home light indicates a problem: • Ensure that GoFlex Home enters a standby state after 12 minutes of the GoFlex Home dock change users. On your network storage system accesses their folders and files.
7. Solving Problems
Decoding the GoFlex Home Lights
4. Table 1: GoFlex Home Light (top)
State Green blinking Green steady...
User Guide - Page 75
... your GoFlex Home network storage system.
FreeAgent® GoFlex™ Home User Guide
75 Finding More Help
The GoFlex Home network storage system is easy to the dock. • Ensure that the drive is damaged. Go to www.seagate.com/goflexhomesupport if you may still have any problems setting up or using your computer to check.)
Table 2: Drive Light (bottom)
State White...
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