Seagate GoFlex Home Support Question
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Question posted by kasiaberry on October 25th, 2012
Not Connecting
Hi, I have installed the seagate goflex home on my laptop but it is saying it isn't connecting. What do I need to do?
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Related Seagate GoFlex Home Manual Pages
Product Information - Page 1
... multi-PC and Mac® computer backup and file sharing
The GoFlex Home network storage system connects to your storage and backup needs. The built-in drive may also be upgraded simply by connecting to the USB port on the GoFlex Home network storage system and enjoy your home WiFi router, the GoFlex Home network storage system enables you to store and access files wirelessly from up...
Product Information - Page 2
... • Power supply • Quick Start Guide • GoFlex Home install CD • 2-year limited warranty
Region EMEA EMEA
Product FreeAgent GoFlex Home FreeAgent GoFlex Home
Capacity 1 TB 2 TB
Model Number STAM1000200 STAM2000200
EAN Code 7636490024627 7636490024641
Multi-pack UPC 10763649026073 10763649026097
© 2010 Seagate Technology LLC. see front of their respective owners...
User Guide - Page 3
... Home Network 40
FreeAgent® GoFlex™ Home User Guide
3 Mac 19
Step 1: Familiarizing Yourself with the Setup Process 9 Step 2: Connecting GoFlex Home 10 Step 3: Installing the Software 12 Step 4: Setting Up GoFlex Home 12 Step 5: Adding a User to GoFlex Home 15 Step 6: Adding PCs to GoFlex Home 17 Next Steps 18
3. Setting Up GoFlex Home - Setting Up GoFlex Home - Windows...
User Guide - Page 5
... need: • Home network (also called a Local Area Network, or LAN) • Wired or wireless router with friends and family. Setup is as simple as share files with an available Ethernet port • Internet connection for using Seagate Share, a Web-based application that describe Windows-only features are available only on GoFlex Home over the Web PCs accessing GoFlex Home...
User Guide - Page 7
...page 8). You can upgrade to unlimited accounts by subscribing to Seagate Share Pro. You can even access GoFlex Home from anywhere inside or outside your router.
• Ethernet Port Lights: Indicate network activity when blinking. • USB Port: Connects GoFlex Home to share with Seagate Share Pro-
1. resets GoFlex Home to your digital content from your smart phone (available with...
User Guide - Page 15
... information.
7. Step 5: Adding a User to GoFlex Home
Everyone who needs access to GoFlex Home:
1. In the How to GoFlex Home
Figure 11: Seagate Dashboard
The Seagate Dashboard is the central location from which you can upgrade to unlimited accounts (and add other useful GoFlex Home features) by adding user accounts for your GoFlex Home network storage system (see page 15) and adding...
User Guide - Page 16
... to create, modify, and delete user accounts if you .
5. You can begin using GoFlex Home as soon as the home network manager in length. TIP: When entering passwords, balance convenience and security appropriately for the user. 2. Step 5: Adding a User to your GoFlex Home network storage system (see page 17).
6. User names are case-sensitive. Or, you can act...
User Guide - Page 17
... to GoFlex Home, the Log-in screen opens. Windows
Step 6: Adding PCs to your computer to download the installation software.
2. When it finds and connects your GoFlex Home network storage system, you 're done creating user accounts, continue with GoFlex Home.
Setting Up GoFlex Home - 2. To add a PC to GoFlex Home
When you must install the GoFlex Home software-Seagate Dashboard...
User Guide - Page 18
... 37).
• (Optional) Start automatic backups of the files on page 8 for more user accounts and computers, enable access to GoFlex Home from your computer to your GoFlex Home network storage system (as required). See "About Seagate Share Pro" and "About Premium Backup" on your computer (see page 39).
• Learn how to access and enjoy your...
User Guide - Page 26
...GoFlex Home network storage system. FreeAgent® GoFlex™ Home User Guide
26 Step 6: Setting Up More Mac Computers
Figure 23: Logging in to use both PC and Mac computers with GoFlex Home. See "Step 6: Adding PCs to GoFlex Home" on a computer or device without a CD-ROM drive, go to www.seagate...your GoFlex Home device is complete on the computer and insert the GoFlex Home Installation ...
User Guide - Page 27
... Started with friends and family (see page 43).
• Set up and ready to GoFlex Home from home and while travelling (see page 47). Double-click the GoFlex Home Installation icon that you have added all the household Mac computers to begin the installation. See "About Seagate Share Pro" and "About Premium Backup" on your GoFlex Home network storage system (as required).
User Guide - Page 30
You don't need to log in with family and friends, using Seagate Share (see page 50).
• Change your GoFlex Home password (see page 62).
• Add new users to your GoFlex Home network storage system, and edit existing user accounts-permission required (see page 64).
• Manage your GoFlex Home network storage system-permission required (see page 62).
• Try new ...
User Guide - Page 47
... the USB port. TIP: You can share it , then follow the on your GoFlex Home network storage system can also connect a USB hub to the list of the GoFlex Home dock. From the Control Panel, double-click Printers and Faxes. On Mac: a. Go to GoFlex Home. b. 4.
Figure 36: RSS Icon
Setting Up a Centralized Printer
If you remove them when...
User Guide - Page 48
... media device that others connected to GoFlex Home will be using it was physically or wirelessly connected. Click Seagate Share.
Getting Started with Media Devices.
FreeAgent® GoFlex™ Home User Guide
48 TIP: In Explorer and Finder, your GoFlex Home network storage system, as a network device.
To make them available. See your home network. In the Content panel...
User Guide - Page 62
... settings for sharing new files, adding your home network manager to it. Customizing Your GoFlex Home User Settings
You can change your GoFlex Home password to log into the Seagate Dashboard (Windows users only) and to log in to GoFlex Home from the Seagate Share application or FTP connection. 6. OR, Open and log in to Seagate Share (see page 28), then click...
User Guide - Page 63
...Home Background Position: Sets the size of the Seagate Dashboard is updated regularly, so check back often to view your shares that offers applications you can install on your preferences as Memeo Premium Backup, are updated. FreeAgent® GoFlex™ Home....
4. Click Submit. Click Clear Home Background to not use with your GoFlex Home network storage system to access new shares; If...
User Guide - Page 64
.... To add a new user to ... Or, Click Install to install a free-trial version of existing user accounts, or remove a user account from the Seagate Dashboard
Note: Mac users-You must have a user account that GoFlex Home includes accounts for more information.
See "Step 5: Adding a User to your GoFlex Home network storage system, edit the details of the application. FreeAgent...
User Guide - Page 65
... account from the Account User Name, if you want .
6. Open the Seagate Dashboard (see page 31).
2. Enter the user name in to your GoFlex Home network storage system.
Passwords are not case-sensitive. FreeAgent® GoFlex™ Home User Guide
65 Open and log into Seagate Share (see page 28), then click Preferences. The user account is added...
User Guide - Page 74
Solving Problems
Decoding the GoFlex Home Lights
4. Why does GoFlex Home seem to the dock.
Table 1: GoFlex Home Light (top)
State Green blinking Green steady Amber blinking
Status Starting up Connected to the network and ready for use the Network Utility in as yourself. On your network storage system accesses their folders and files. GoFlex Home automatically returns to change ...
User Guide - Page 75
... installed or experiencing a problem
If the Drive light indicates a problem: • Ensure that the drive is properly and fully connected to the dock. • Ensure that neither the dock nor the drive is easy to your router isn't damaged.
• Ensure that your Internet connection isn't down or disabled. (Open a browser on your GoFlex Home network storage...
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