Get support for Seagate 9Y7685-500 - 300 GB External USB 2.0/FireWire Hard Drive

Seagate 9Y7685-500 Support Question

Seagate 9Y7685-500 Support Question

Find answers below for this question about Seagate 9Y7685-500 - 300 GB External USB 2.0/FireWire Hard Drive.
Question posted by jandfmorgan on November 23rd, 2010

How Do I Replace A Bad Hhd?

I have the Seagate 9Y7685-500 and need to replave the HHD.  There are 4 bolts that hold the case together and I don't recognize the pattern on the head. Can you tell me what I can use to remove the bolts?  Thanks.

Current Answers

Answer #1: Posted by oriolesmagic on November 23rd, 2010 7:57 AM
This answer was accepted by the poster of the original question.
oriolesmagic

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August 2nd, 2010

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Most hard drives have torx (a 6 point star shaped pattern)screws holding them in place.  If this isn't torx, please describe the pattern of the screw and we can proceed from there.

Answer #2: Posted by rety on July 17th, 2011 4:02 AM
rety

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July 17th, 2011

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That's a so called 'pentalobe' with a pin in the center. Apple service centers should have this screw-driver.

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