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Samsung RS265TDRS Support Question

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Question posted by barspen on January 9th, 2014

Error 21 - Freezer Not Cooling On Top

Starting getting a fan noise out of our Samsung RS265TDRS. Looked like there was some ice build-up, so I cleaned out the fridge\freezer and defrosted it for 24 hours. Now, the Freeze seems to cool at the bottom, but the top is warm. Fridge is fine. I suspected a bad 12V fan and replaced it in the freezer, but I'm still getting an error 21 and the top is still warm. Any suggestions? THX

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Answer #1: Posted by Odin on January 12th, 2014 5:33 PM
This answer was accepted by the poster of the original question.
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Related Samsung RS265TDRS Manual Pages

Quick Guide (easy Manual) (ver.1.0) (English) - Page 1

... the freezer provides space for pizza etc. Door alarm Beep sound reminds you the door is open. Xtra SpaceTM Vertical room next to exchange water filter Digital Display and temperature Control New Designed Touch Display Vegetable Crisper Optimized humidity control keeps vegetables & fruits fresh. quick start guide 1. This provides even distribution of cooling...
Quick Guide (easy Manual) (ver.1.0) (English) - Page 4

...smells or smoke, pull out power plug immediately and contact your Samsung Electronics service center. • If you open the door, an...ice chute and ice maker bucket. - Products that have thawed completely. Otherwise there is a risk of the freezer or products stored in refrigerator, pull out power plug and contact your service agents. • If any other means to accelerate the defrosting...
Quick Guide (easy Manual) (ver.1.0) (English) - Page 5

... prior to ensure that none of the pipes on this finished appliance is a risk of this cooling period lasts too long, the water filter may break and cause water leakage. • If the refrigerator is used for cleaning CAUTION • Do not directly spray water inside . Wrap the food up properly or place...
Quick Guide (easy Manual) (ver.1.0) (English) - Page 7

.... Press and hold the Fridge button for 3 seconds after changing the filter to select cubed or crushed ice. Press and hold the Water button for 3 seconds to activate Power Freezer function which speeds up the freezing process in the refrigerator. To deactivate the secondary functions (such as Power Freeze, Ice Off, Power Cool and Child Lock), press and...
Quick Guide (easy Manual) (ver.1.0) (English) - Page 8

... not need it does not make ice more quickly. Power Freeze function generates cool air for 6 months. When you activate the Power Cool function. Remember to change the filter. If you have used your water filter for 72 hours continuously and it makes the inside temperature of Cooling off Mode, refrigerator may WARNING seem like the dispenser...
Quick Guide (easy Manual) (ver.1.0) (English) - Page 10

...Freezer/Fridge temperature indicator is moving, refer to page 22 to cancel the cooling off function is airtight. • Clean out your freezer periodically and throw away any obstructions so air can hear water bubbling in the refrigerator... food (for 12 hours after installation of the fridge? • Check that the power plug is too low? you manually stop the ice making ice? • Is ...
Quick Guide (easy Manual) (ver.1.0) (English) - Page 1

... all the freezer shelf space can select Quick Cool, Thaw and Select button to quickly chill, thaw and cool items. Door alarm Beep sound reminds you easily see the amount of cooling inside cabinets to exchange water filter Clear View Icemaker The Icemaker is open. quick start guide 1. This provides even distribution of ice cubes...
Quick Guide (easy Manual) (ver.1.0) (English) - Page 4

...defrosting process, other than those recommended by the manufacturer. • Do not damage the refrigerant circuit. • Do not disassemble or repair the refrigerator by yourself. - There is a risk of fire. Otherwise there is standing for using • Do not re-freeze... of the freezer or products stored in refrigerator, pull out power plug and contact your Samsung Electronics service...
Quick Guide (easy Manual) (ver.1.0) (English) - Page 5

... (SSEDA)-EN.indd 5 2010.3.13 11:31:24 AM If this finished appliance is not covered under Samsung warranty service, nor can Samsung be responsible for cleaning CAUTION • Do not directly spray water inside or outside the refrigerator. - Do not use a wet or damp cloth when cleaning the plug, remove any foreign matter or dust...
Quick Guide (easy Manual) (ver.1.0) (English) - Page 7

... Freezer function which speeds up the freezing process in the refrigerator. QS Guide (SSEDA)-EN.indd 7 2010.3.13 11:31:29 AM Press and hold the corresponding button again for 3 seconds to get water from the dispenser. To deactivate the secondary functions (such as Power Freeze, Ice Off, Power Cool and Child Lock), press and hold the Fridge...
User Manual (user Manual) (ver.1.0) (English) - Page 7

... this will not cool properly. - T he fuse on refrigerator must empty the refrigerator and pull out ...refrigerating appliance is no need to manually defrost your Samsung Electronics service center. M ost power failures that are corrected in an hour...off. - U se only the ice maker provided with potable water. • W hen the refrigerator gets wet by a qualified technician or ...
User Manual (user Manual) (ver.1.0) (English) - Page 10

... Samsung Side-By-Side Refrigerator. To protect the finish of -the-art features and efficiencies that this new appliance has to 'Leveling the refrigerator' in the manual (page 17). When moving your refrigerator To prevent floor damage, be sure to drawing and dimensions below 50°F (10°C). When installing, servicing or cleaning behind the refrigerator...
User Manual (user Manual) (ver.1.0) (English) - Page 14

... the Water Supply Line Line 1. Remove two water lines(gray one is for ice and the other one is for door re-installation only. These clips are for...will need Philips Screwdriver Flat-blade Screwdriver 10mm Socket Wrench Removing the Front Leg Cover First, open both the freezer and refrigerator doors, and then take off the front leg cover by pressing the coupler 1 and pulling the water ...
User Manual (user Manual) (ver.1.0) (English) - Page 18

...the height difference between the doors by -side refrigerator MAKING MINOR ADJUSTMENTS TO THE DOORS Remember, a level refrigerator is higher than the fridge Adjustment part Open the doors and adjust them,...If you turn the nut 1 clockwise until it reaches the lower end of the freezer is necessary for getting the doors perfectly even. You should then be able to loosen the 3 Wrench 2...
User Manual (user Manual) (ver.1.0) (English) - Page 19

... Connecting to do this, press the water dispenser lever until the water runs from your new Samsung Refrigerator. Locate the nearest cold, drinking water line. 3. A fter complete the water supply installation ..., a 170 cc (5.75 oz.) paper cup can install a booster pump to compensate for the ice maker to operate properly, a water pressure of the helpful features on and flush 3 gallons(Flush...
User Manual (user Manual) (ver.1.0) (English, French) - Page 6

... or glass containers in the freezer compartment. If this finished appliance is a risk of the refrigerator. - Otherwise there is not covered under Samsung warranty service, nor can be over cooled. You run risk of causing a fire, malfunction and/or personal injury. • Children should be supervised to accelerate the defrosting process, other means to ensure...
User Manual (user Manual) (ver.1.0) (English, French) - Page 10

... space for use. When installing, servicing or cleaning behind the refrigerator, CAUTION be sure the front leveling legs are in straight after finishing. 10_ setting up To protect the finish of your Samsung Side-By-Side Refrigerator. setting up your side-by-side refrigerator Getting ready to install the refrigerator Congratulations on a flat surface. - at least 2" (50...
User Manual (user Manual) (ver.1.0) (English, French) - Page 14

...Philips Screwdriver Flat-blade Screwdriver 10mm Socket Wrench Removing the Front Leg Cover First, open both the freezer and refrigerator doors, and then take off the front leg cover by turning the three screws counter-clockwise....to the marked line to prevent water leakage from the Refrigerator 1. Remove two water lines(gray one is for ice and the other one is for door re-installation only....
User Manual (user Manual) (ver.1.0) (English, French) - Page 18

...level refrigerator is higher than the fridge Adjustment part Open the doors and adjust them, one at a time, as follows: 1. If you turn the nut 1 clockwise until it reaches the lower end of the freezer is necessary for getting ... turning the bolt 2 clockwise clockwise . Adjust the height difference between the doors by -side refrigerator Making mInor adjustments to unscrew the nut 2.
User Manual (user Manual) (ver.1.0) (English, French) - Page 19

... with low water pressure (below 20psi), you can install a booster pump to compensate for the ice maker to operate properly, a water pressure of the helpful features on and flush 3 gallons(Flush...Connecting to do this, press the water dispenser lever until the water runs from your new Samsung Refrigerator. 01 SETTING UP CHECKinG tHE wAtER DisPEnsER LinE A water dispenser is one of 20~125...

Samsung Knowledge Base Results

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  • General Support
    ... to see if the monitor is attached to both ends of the suggestions above get the monitor to your laptop, please call . Have the model number... display on setting the resolution and refresh rate, click If the procedure above starting at 1-800-Samsung (1-800-726-7864) any day between 9:00 a.m. Turn...bad cable. Important: If you replace the cable, make sure it or a monitor icon.
  • General Support
    ...initiated Exiting out of the handset browser A data connection is left soft key for Start Select Settings Select More (G) Select Connections (A) Select Wireless Manager (A) Highlight Phone, using ....  The possible causes for this error may be able to open the browser to a timeout for a prolonged period of time (i.e. 24 hours) This error is related to access data without seeing the...
  • General Support
    ... steps: Press and hold the power button to turn of time (i.e. 24 hours) This error is related to a timeout for Start Select Settings Select Connections (6) Select Wireless Manager (1) Highlight Phone, using ...a "Forbidden" message when opening the web browser.  The possible causes for this error may be resolved by registering the handset on SGH-i607 click here . Power cycle the handset...

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