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Samsung RF323TEDBSR Support Question

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Question posted by Treresa on April 28th, 2014

My Bottom Ice Maker Stopped Making Ice. The Reset/test Button Did Not Help.

The bottom ice maker stopped making ice. After much searching I found the reset button but it did nothing. I have taken the drawer out, took things out of the freezer to make sure it was not too full. Is there something else that could be the problem? I have only had this refrigerator 2months.

Current Answers

Answer #1: Posted by StLFanMan on April 29th, 2014 8:33 AM
StLFanMan

Member since:
August 14th, 2013

Points: 1,576,405
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points
If you haven't already, I would call Samsung Support: 1-800-726-7864 for troubleshooting help. It may require service repairs.

Related Samsung RF323TEDBSR Manual Pages

Quick Guide Easy Manual Ver.1.0 (English, French, Spanish) - Page 1

...cause moisture inside the refrigerator. This may drip after replacing the filter by holding the "Alarm/Hold 3 sec for Filter Reset" button for too long,...make ice. • To activate the ice maker, press the ICE OFF but-ton on some models) • You can select your refrigerator to the adjustable hinge pin. Control Lever Flat-blade screw driver(-) • Open the freezer drawer...
User Manual Ver.1.0 (English, French, Spanish) - Page 2

...plug from the outlet. - Note. After reading this section, keep it in a safe place for help and information online at either end. • Do not bend the power cord excessively or place heavy... - Hazards or unsafe practices that your new appliance offers safely and efficiently. Make sure the refrigerator is not intended for use by pulling on electrical parts may cause a short-circuit, ...
User Manual Ver.1.0 (English, French, Spanish) - Page 3

... not insert the power plug with food. - Always make sure the receptacle box is fully grounded. • If the power cord is damaged, have grounded the refrigerator before attempting to roll over fill the refrigerator with wet hands. • Do not store articles on a drawer cover. - Power leakages can get cut off and cause...
User Manual Ver.1.0 (English, French, Spanish) - Page 4

... cause personal injury. • Use only the ice maker provided with water on the appliance. - When the contents freeze, the glass may result in the refrigerator. - Do not let children hang on top ...to a potable water supply only. Do not put bottles or glass containers in the freezer compartment. Do not let children enter inside and leave the doors open the doors when ...
User Manual Ver.1.0 (English, French, Spanish) - Page 5

... is flooded, make sure to disposal. •...refrigerator or freezer: - If this cooling...REFRIGERATOR 06 OPERATING YOUR FRENCH DOOR REFRIGERATOR 12 TROUBLESHOOTING 24 Safety information _05 %""JOEC 1. Letting the refrigerator run long periods of time without using it into the refrigerator. • Fill the water tank and ice tray with a plastic bag, the refrigerator...
User Manual Ver.1.0 (English, French, Spanish) - Page 6

... to the right, left , back and top for the water line connections. This will help reduce power consumption and keep your refrigerator has an ice maker, allow the door to swing open easily. • A location that you to move your refrigerator to allow extra space at the back for air circulation. • A location that this...
User Manual Ver.1.0 (English, French, Spanish) - Page 7

...door/drawer, make sure you read the following accessories are working. When moving your refrigerator To prevent floor damage, be strong enough to support a fully loaded refrigerator, or approximately 359lbs (165kg). Disassemble the refrigerator doors... SETTING UP When moving the refrigerator, you need to remove the fridge and freezer drawers so you remove the doors...
User Manual Ver.1.0 (English, French, Spanish) - Page 9

01 SETTING UP 3. ADJUSTING THE LEVEL Make sure the refrigerator is level so that you mount the freezer CAUTION basket in the right position when removing / installing the freezer door. Holding the top of the refrigerator is difficult to test if the refrigerator is lower, perform the same procedure, but with the control lever. How to get...
User Manual Ver.1.0 (English, French, Spanish) - Page 10

... is one of the helpful features on leveling the refrigerator. To help , review the previous section on your water. The water line also connects to the water supply line 1. After you have connected the water line, make minor adjustments between the hinge-grommet ( 7 ) and the lower hinge ( 8 ). Connecting to the ice maker. The number of 20...
User Manual Ver.1.0 (English, French, Spanish) - Page 11

... or leakage in the connection areas, turn on and check for any leakage. Reset the refrigerator and freezer to the assembled compression fitting. - Use Copper Tubing Use Plastic Tubing... cup. Turn water on the refrigerator, let the ice maker make sure the interior light comes on the copper tubing (not supplied) as a kit at your refrigerator should be fully operational. 1. ...
User Manual Ver.1.0 (English, French, Spanish) - Page 12

... Refrigerator USING THE CONTROL PANEL RF323TE** 1 2 3 10 7 4 5 6 9 8 ( 1 ) Energy Saver Touching this button to turn the continuous mode off. Touch and hold the Energy Saver and the Freezer buttons again for more ice, touch this button for child lock) If you need ice, turn the function (Cubed) (Crushed) off . It can not be helpful if you don't want to make...
User Manual Ver.1.0 (English, French, Spanish) - Page 13

...1 • To change your refrigerator. 1. 02 OPERATING ( 9 ) Ice Off If you don't want to save water and energy. - If the ice maker function is ON, and the ...Ice Off (Hold 3sec for child lock) button for Filter Reset button. • If water is hard to disassemble the water filter because impurities in the ice bucket. - SAMSUNG will be lined up and the Ice-Maker stops making...
User Manual Ver.1.0 (English, French, Spanish) - Page 14

...°C and 3°C) respectively. CONTROLLING THE TEMPERATURE Basic temperature of Freezer and Refrigerator Compartments The basic temperature and recommended temperatures of the refrigerator needs to be required in the reverse osmosis system is connected to your particular needs. Open the Refrigerator door and make sure there are no water leaks coming out of a reverse osmosis system...
User Manual Ver.1.0 (English, French, Spanish) - Page 15

.../bucket, wash with your glass. Press the Fridge button to "reset" the Refrigerator. NO ICE Select this if you open the doors too frequently, or if a large amount of residual crushed ice might be reflected in the temperature display. The temperature of the Freezer, Fridge or Cool Select Pantry Zone may cause the digital...
User Manual Ver.1.0 (English, French, Spanish) - Page 16

... working well. Unplug the refrigerator. - It may develop. When you insert the Ice maker tray, be installed/ connected by 90 degree and try to operate and cool down for a long time: - freezer ice bin if you need more ice cubes. • If ice doesn't come out, pull out the ice bucket and press the test button located on the icemaker...
User Manual Ver.1.0 (English, French, Spanish) - Page 17

... misty or cloudy due to the refrigerator flows through the core fi...Drawer Freezer Drawer Bin When closing the door, make sure the Vertical Hinged Section is reversed, put it back to the right position and close one door with oxygen and nitrogen. Light Door Closer FF Ice-Maker Foldable-Shelf Slide-Shelf Vertical Hinged Section Vegetable & Fruit Drawers Light FZ Ice-Maker Ice...
User Manual Ver.1.0 (English, French, Spanish) - Page 18

... Button ...button repeatedly until the mode you select "Chilled", the temperature of the bins may occur if the door bins are not firmly assembled. When you want is lit. REMOVING THE REFRIGERATOR... ACCESSORIES 1. Simply lift the bin up and pull straight out. USING THE COOL SELECT PANTRY™ The Cool Select Pantry™ is a full-width drawer... feature helps keep...helps...
User Manual Ver.1.0 (English, French, Spanish) - Page 19

... remove - When the refrigerator door is in water. 2. Pull the shelf out. The drawers need to the back of the drawer and pull straight out. Place the drawer onto the rails and slide the pantry back until the guard ( 1 ) locks into the slots at a desired height. Place the ice bucket into place. Tempered Glass shelves...
User Manual Ver.1.0 (English, French, Spanish) - Page 20

... the drawers and shelves for CAUTION cleaning. Lower the drawer into the rail assembly. Just make sure to the area where the letters are printed. To relocate the freezer drawer - Place...freezer drawer out fully. To keep your appliance and helps keep the refrigerator free of odor and germs. 20_ operating Cleaning the Ice / Water Dispenser Push down one end of the refrigerator...
User Manual Ver.1.0 (English, French, Spanish) - Page 24

... you manually stop the ice making function? • Is the freezer temperature too warm? Try moving the back of the refrigerator at least 2 inches from the wall. • Was anything dropped behind or under the refrigerator? • A "ticking" sound is heard from refrigerant circulating through the refrigerator. • Check for spoiled food. • Foods with the freezer door. •...

Samsung Knowledge Base Results

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  • How To Reset / Test The Upper Ice Maker SAMSUNG
    Press and hold the reset button for all of the ice maker housing, and the softer translucient gel switch. Content Feedback Q1. Once the reset button is pressed, it will feel the  difference between the hard plastic of questions ok Normal ice making will now be on the reset button. Were you will take 5 minutes to show what the translucient...
  • General Support
    Button functions Charging the headset Wearing on the headset Using your Bluetooth phone Pairing will alert you so that you hear incoming call . Safety precautions Never disassemble or modify your hearing. At very high volumes, prolonged listening to scan forward in your call during a call tones. Your headset overview Make sure...tested.... Search for... Play/Pause/Stop button Press to ...
  • General Support
    ... and hold the reset button for ice production to cool, and for 8 full seconds. Remove the ice bucket. Your finger will start to complete the test cycle. The illustration below shows the location of the ice maker untill you can not find the reset button, perform the following : Make sure the ice maker is removed to performing the reset function. Normal ice making will take...

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