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Question posted by mgsfranks on January 25th, 2013

Our Samsung Electric Range Is A High Risk Safety Hazard.

Our Samsung range that we purchased July, 2012 has been a problem since I first started using it, but I thought I just had to get used to it. It has been hard to regulate the cooking temp. It seems to have a 'mind of its' own' with erratic changes in temp. without anyone touching the control. Tonight while cooking dinner for guests it completely went crazy. It made a loud noise, showed a fire spark, gave my husband a hefty electric shock and totally shut down and took our entire house electric power with it. My husband checked the power panel and flipped all the thrown breakers. The range came back on but I was afraid of it afterwards. We have an extended warranty on this range. There is a major problem with it somewhere. Do you know if any of these ranges have been recalled?

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Related Samsung NE595R1ABSR/AA Manual Pages

User Manual Ver.1.0 (English) - Page 1

To receive more complete service, please register your product at www.samsung.com/register 1-800-SAMSUNG (726-7864) NE595R1ABSR_120201.indd 1 ENGLISH 02/03/2012 14:33:01 NE595R1ABSR Electric Range user manual This manual is made with 100% recycled paper. imagine the possibilities Thank you for purchasing this Samsung product.

User Manual Ver.1.0 (English) - Page 2

... a capacity of 5.9 cubic feet, your new range NE595R1ABSR_120201.indd 1 02/03/2012 14:33:01 Steam Quick™ cleans the inside of your new range is equipped with just one fan tend to prevent the risk of heat that you can cook either in the upper or lower compartment, which Samsung enhanced by adding a third heating element...

User Manual Ver.1.0 (English) - Page 3

.... To reduce the risk of the range bottom. Follow directions ...electric shock, or personal injury when using your oven, follow them explicitly. WARNING CAUTION CAUTION Hazards or unsafe practices that may result in place and engaged. Please follow these basic safety precautions. c) Ensure the anti-tip device is re-engaged when the range is grounded to prevent electric...

User Manual Ver.1.0 (English) - Page 4

...safety instructions NE595R1ABSR_120201.indd 3 02/03/2012 14:33:01 Never leave children alone or unattended in an area where this CAUTION Owner's Manual. User servicing - Do not store items of a range. Never use water on the range...use your appliance is a possible risk of the range. You can cause the range to a qualified technician. FOR YOUR SAFETY When using electrical ...

User Manual Ver.1.0 (English) - Page 5

... near the surface units. Use only dry potholders. Teach children not to malfunction. Lifting the cooktop can damage the range and cause the range to play with the controls...COOKING UNITS Never leave surface units unattended at high heat settings. NE595R1ABSR_120201.indd 4 Important safety instructions _4 02/03/2012 14:33:01 Be sure all packing materials are removed from parts of the range...

User Manual Ver.1.0 (English) - Page 6

...Using undersized cookware will retain heat after the controls have flat bottoms large enough to cover the surface area of flammable materials, and spillage due to direct contact and may become hot and could cause burns. Glazed cooking utensils. To reduce the risk... being fried at high or medium high heat settings. 5_ Important safety instructions NE595R1ABSR_120201.indd 5 02/03/2012 14:33:01 ...

User Manual Ver.1.0 (English) - Page 7

... appliance. NE595R1ABSR_120201.indd 6 Important safety instructions _6 02/03/2012 14:33:01 WARNING- The appliance...electrical shock.Do not use . Young children should be replaced in damage and void the warranty. ELECTRICAL SAFETY Proper Installation- contact your appliance is cracked, switch off all cooking zones; - Failure to avoid the possibility of repair, contact a Samsung...

User Manual Ver.1.0 (English) - Page 8

.... Do not use the oven to line the oven bottoms, except as suggested in a risk of an oven become hot during oven use potholders. The oven vent is cool. Interior surfaces of electric shock or fire... time to contact the heating elements. 7_ Important safety instructions NE595R1ABSR_120201.indd 7 02/03/2012 14:33:01 Improper installation of these openings, oven doors, and windows of ...

User Manual Ver.1.0 (English) - Page 9

... the broken cook-top and create a risk of electric shock. Have it serviced by a qualified technician. VENTILATING HOOD Clean ventilating hoods frequently. Among these areas are the cook-top and the facing of the oven. If the cooktop should be harmful or fatal to cause burns. NE595R1ABSR_120201.indd 8 Important safety instructions _8 02/03/2012 14...

User Manual Ver.1.0 (English) - Page 10

... the correct amperage. 9_ Important safety instructions NE595R1ABSR_120201.indd 9 02/03/2012 14:33:01 BEFORE YOU BEGIN Clean the oven thoroughly before using for any damage such as dents...vibrations, noise, or problems with the product, or injury. Failing to have a qualified technician install the range may result in electric shock, fire, an explosion, problems with the product. ...

User Manual Ver.1.0 (English) - Page 12

... 11_ Important safety instructions NE595R1ABSR_120201.indd 11 02/03/2012 14:33:01 This may result in electric shock or fire. - Make sure that the appliance's controls and cooking areas are ...with reduced physical, sensory or mental capabilities use this appliance for any foreign substance such as packaging materials can be hot. - Never use or place flammable sprays or objects near ...

User Manual Ver.1.0 (English) - Page 16

... 22 Protecting the cooktop surface 23 The oven control panel 24 The twin oven control 25 Using oven racks 25 Using the partition 26 Twin cooking mode temperature setting ranges 27 Setting the clock 28 Minimum and maximum settings 28 Setting the timer On/Off 29 ...replacing the STORAGE drawer 62 Changing the oven light 63 Troubleshooting 15_ Contents NE595R1ABSR_120201.indd 15 02/03/2012 14:33:02

User Manual Ver.1.0 (English) - Page 18

...clean spills on the cooking area to complete the cooking process. For efficient cooking, turn off before cooking is not flat. 17_ Surface cooking NE595R1ABSR_120201.indd 17 02/03/2012 14:33:02 As...not store heavy items above the cooking surface, make sure that the items in it are cooking on. • Never leave surface units unattended while using a high heat setting. To maintain the ...

User Manual Ver.1.0 (English) - Page 19

...: Left front (3,000W) 4. For the most efficient cooking, fit the pan size to approximately 150 °F. Single element: Right rear 3 4 3. Single element: Left rear 2. Cooking areas • The cooking areas on your range are identified by permanent circles on the cooktop as shown below. 6 1 5 2 1. NE595R1ABSR_120201.indd 18 Surface cooking _18 02/03/2012 14:33:02

User Manual Ver.1.0 (English) - Page 54

... baking results and cause permanent damage to the oven interior (aluminum foil will become hard to slide. • Residue on the door will need to be VERY HOT.... window or using a ventilation fan or hood during the self-cleaning cycle of any range. maintaining your appliance SELF-CLEANING This self-cleaning oven uses high temperatures (well above cooking temperatures) to.../03/2012 14:33:12

User Manual Ver.1.0 (English) - Page 63

... bulb are cool. Before changing your appliance _62 02/03/2012 14:33:15 NE595R1ABSR_120201.indd 62 Maintaining your oven light bulb, disconnect the electrical power to turn it from its socket. Turn the bulb... door is closed, press the OVEN LIGHT pad to the range at the CAUTION main fuse or circuit breaker panel. Unplug the range or disconnect power. 3. Plug in the back of the oven...

User Manual Ver.1.0 (English) - Page 64

...PROBLEM The range is sagging or sloping. SOLUTION • Place the oven rack in the center of the range. You may be using . 63_ Troubleshooting NE595R1ABSR_120201.indd 63 02/03/2012... range. • Contact a carpenter to correct the situation. • Ensure the cabinets are set for a solution in your new electric range. troubleshooting TROUBLESHOOTING Samsung works hard...

User Manual Ver.1.0 (English) - Page 65

...maintain the heat setting. into the electrical outlet. improperly. The oven is... the section on using the oven racks incorrectly...of improper size being used. The oven will not...lower setting. 06 TROUBLESHOOTING PROBLEM POSSIBLE CAUSE SOLUTION The surface... The range is not completely • Make sure the electrical plug is...electrical outlet or a fuse in your local electric ...

User Manual Ver.1.0 (English) - Page 66

... the range to cool. Cookware not suited for a longer period of the cooktop. • Remove using a ceramic-glass cooktop cleaning cream. • Use cookware ...use and use the recommended used on . cycle. The oven temperature is too hot or too cold. The oven temperature is too high to start a self-cleaning cycle if you have been cooked onto the surface. • Use...

User Manual Ver.1.0 (English) - Page 68

... IN THE USE & CARE GUIDE SAMSUNG ELECTRIC RANGE LIMITED WARRANTY TO ORIGINAL PURCHASER This SAMSUNG brand product, as proof of purchase to SAMSUNG or SAMSUNG's authorized service center. To receive in -home service. Replacement parts and products assume the remaining original warranty, or ninety (90) days, whichever is warranted by a SAMSUNG authorized service center. problems caused by...

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... mode starts.) headset is your headset while driving, follow local regulations in ...(s). Driving Safety When you can be used while charging. using the headset... blue (approximately 8 seconds). Avoid storage at high temperatures can make a call , press and ...and hold the Up volume control button to mute the ringer...the travel adapter into the electrical outlet. Do not attempt ...