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Ricoh Aficio SP 4310N Support Question

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Question posted by saraelensallam on March 2nd, 2013

Printer Jam

I just installed the maintenance kit for my Ricoh Aficio SP4310n, now when i try to print something it says there is a jam in the front cover.  I open and remove toner and check everywhere and there is no jam.  What do I need to do to fix this problem?

Current Answers

Answer #1: Posted by freginold on March 3rd, 2013 6:24 AM
This answer was accepted by the poster of the original question.
freginold

Member since:
December 20th, 2011

Points: 23,253,885
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Hi, if you installed the feed roller and friction pad, check them to make sure they are installed correctly.  If the feed roller is not on the shaft all the way, it won't be able to feed the paper and you'll get phantom paper jams.

Answer #2: Posted by Vinnysev06 on March 5th, 2014 7:58 AM
Vinnysev06

Member since:
March 5th, 2014

Points: 30
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I had the same issue....replaced maintenance kit and receive paper jam, open front cover and no paper.

The issue was when the feed roller was replaced the shaft the feed roller connects to was pushed to the left. The feed roller wasn't spinning properly to feed the paper, thus causing the jam.

Be careful pulling the shaft back to the right or the gear will fall off and you will need to remove the left cover to put the gear back on the shaft.

 

Answer #3: Posted by Johncraik45 on November 9th, 2020 7:49 PM
Johncraik45

Member since:
November 9th, 2020

Points: 0
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We had to pull the side cover to put the drive for the gear back into the right spot. Only do this if your sure the feed roller is engaged properly.

Related Ricoh Aficio SP 4310N Manual Pages

Manuals - Page 6

... the Printer Replacing the Print Cartridge...155 Replacing the Maintenance Kit...161 ...Printer Does Not Print...198 Checking the Port Connection...199 Other Printing Problems...201 When You Cannot Print Properly...201 Paper Misfeeds Occur Frequently...203 The printed image is different from the image on the computer 205 When Printer is Jammed...211 Paper Misfeed Message (A)...213 Removing...
Manuals - Page 7

...Paper Misfeed Message (Y1)(Y2)...225 Paper Misfeed Message (Z)...227 Removing Misfed Paper Inside the Cover 227 Removing Misfed Paper Inside the Duplex Unit 229 11. Appendix Moving and Transporting the Printer...231 Moving the Printer in a Short Distance...231 Consumables...233 Print Cartridge...233 Maintenance Kit...233 Specifications...235 Mainframe...235 Options...237 Trademarks...241 INDEX...
Manuals - Page 18

... turn the printer's power on and off. 12. Paper Exit Cover Open this to remove jammed paper. 9....printer control and a display that shows the printer status. 6. Vents To prevent overheating, heat from internal components is longer than B5. 7. Power Switch Press this out if the paper you are loading is released through these vents are delivered here printed side facing down. 8. Kit...
Manuals - Page 19

... interface cable to connect the printer to the printer here. USB Port B Use a USB cable to connect the printer to replace the fusing unit. 3. Exterior: Rear View Exterior: Rear View 1 CEE003 1. Do not block or obstruct the ventilator areas. SD Card Slots Remove the cover and install SD cards here. 7. Rear Cover Remove this vent. Controller Board Slide...
Manuals - Page 21

...the Registration Roller". 3. Transfer Roller When "Replacmnt Requrd:Maint. Print Cartridge Contains toner and the photo conductor unit. Front Cover Open this to remove jammed paper. 4. Registration Roller Feeds in sheets of paper for printing. Guide Board Open this to replace the transfer roller. 6. Transfer Roller Cover Open this roller if it becomes dirty. appears on the display...
Manuals - Page 23

...[Switch Functions] Key Press this key to switch between the operation screen of the printer function and the function screens of the extended features currently in use. 4. [Menu... back light. Display Displays current printer status and error messages. Control Panel Control Panel 1 CEE121 1. Selection Keys Correspond to configure and check the current printer settings. 21 For details about...
Manuals - Page 31

Setting Up the Printer This chapter explains how to Install". 2. Take the printer out of its box, and then remove the protective materials and adhesive tape. Print a test page. For details, see p.34 "Unpacking". 3. 2. For details, see p.77 "Connecting the Printer". 8. Turn the printer power on the display. Select the language used on . For details, see p.30 "Place...
Manuals - Page 49

... cool. Attach the paper feed unit to the rear of the printer. There are two types of Option Installation When installing multiple options, the following order is recommended: 1. If you can... to use three or more SD cards that can improve printer performance and expand the available features. • Before installing or removing options, always disconnect the power cord plugs from the wall...
Manuals - Page 158

..., if there is required.(Waste Toner Bottle full)" 156 Maintaining the Printer • When removing jammed paper or replacing toner, avoid getting toner (new or used) on the display: "Replace print cartridge." • This message appears when the toner has run out. This is toner remaining in a cool dark place. • If print cartridge are not covered by warranty. 7.
Manuals - Page 159

... the Print Cartridge Replace print cartridge. Toner is ending. Contact your local vendor. Replace if blurred/streaked CEE133 7 The print cartridge must be replaced soon. Prepare a new print cartridge. "Prepare Replacement" Prepare Replacement Check print cartridge replacement(s). Replace print cartrdg soon. CEE109 Replace print cartrdg soon. When the printer detects...
Manuals - Page 162

... or shock the print cartridge after pulling out the toner seal to avoid soiling paper surfaces, toner spillage, or printer failure. • Comply with excessive force. Wait while the toner loads. For details, ask your sales or service representative. 7 • Do not close the front cover with the print cartridge recycling program, whereby used print cartridges are collected...
Manuals - Page 163

... parts included in burns. Prepare a new maintenance kit. Not allowing the printer to cool may result in the Maintenance Kit at least one hour after power off the power, and then unplug the power cable. 161 The maintenance kit contains parts for maintaining the printer. Press Menu key to replace the Maintenance Kit. Kit A new kit is required. Do not touch the...
Manuals - Page 165

Remove paper from the paper tray. CEE082 The friction pad may fall off when the catches are released. Place your hand over...the tray upside down on a flat surface. 7 CEE027 4. Lift the front side of the tray, and then pull it out of the printer. Use a sharp-pointed item like a ball point pen, to release the two catches that lock the friction pad. CEE011 3. Replacing the Maintenance Kit 2.
Manuals - Page 167

... of the cartridge. 7 CEE017 3. Pull the print cartridge out of the printer by pushing the front cover release button. To avoid dirtying your hands with toner from the transfer roller, wear the gloves included in the Maintenance Kit. 4. Hold the lock levers, and then pull them. CEE064 165 Open the front cover by holding the grips of the...
Manuals - Page 169

... transfer roller is set, the transfer roller cover will return to secure it stops. Close the front cover. Hold the grips of the print cartridge, and then insert it into the printer until it in the appropriate position. 7 CEE007 11. Push down the print cartridge to its original position automatically. 167 CEE009 10. Replacing the Maintenance Kit 9.
Manuals - Page 194

... are incorrect. 192 Opn & cls Frt. Open the paper exit cover and remove jammed paper. Opn & cls Frt. Check the proxy server settings, and change ... The printer is applying the changes made to print. Cov. To reset the error, open the front cover and then close it. Cov. Cannot connect=>Comm.Serv. Remove the jammed paper in the source tray, and...
Manuals - Page 205

...". • Check the paper settings of this printer. Make sure there are obvious. • The registration roller or the paper tray is either too thick or too thin. For example, although thick paper is used, the setting for Each Tray". • Paper is dirty. For details, see p.161 "Replacing the Maintenance Kit". Confirm that...
Manuals - Page 220

... paper to put the print cartridge on a stable, flat surface. • Do not hold the print cartridge upside down or stand it vertically. 1. Open the paper exit cover. error message appears if a paper jam occurs in the printer. Remove the misfed paper. 10 CEE086 218 CEE084 2. 10. Removing Misfed Paper Paper Misfeed Message (B) The " (B)Open Paper Exit Cover and remove misfeed."
Manuals - Page 235

...• When you first use this printer are as follows: Name Average printable number of pages 11 Print Cartridge 6,000 pages Maintenance Kit Maintenance Kit SP 4100 Name Paper Feed Roller × ...the print cartridges packaged with the printer. • Numbers of pages that are compliant with ISO/IEC 19752 with this printer, use . • Print cartridges (consumables) are not covered ...
Software Guide - Page 148

...TonerToner Almost Empty • Paper Misfeed • Cover Open • Out of Paper • Almost Out of Paper • Paper Tray Error • Output Tray Full • Unit Connection Error • Waste Toner...mail notification Information including the printer status is automatically sent by E-Mail Whenever a paper tray becomes empty or paper is jammed, an e-mail alert is ...

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