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Ricoh Aficio MP C2051 Support Question

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Question posted by westdeptford on June 10th, 2013

Sc688 Service Call What To Do

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Answer #1: Posted by freginold on June 12th, 2013 3:09 AM

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freginold

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Hi, sc688 is a memory/communication error. The first thing to do is to turn the machine off and back on. If the error goes away, it may have just been a one-time thing. If it comes back, take out and reinstall the memory DIMMs and reset all of the connections on the controller board. Also reset the connections for optional units, like the fax board or wireless kit.

If the error still does not go away, you should probably have a qualified Ricoh technician take a look at the machine. There could be a bad memory stick, bad controller board, or other faulty component.