Question posted by camachoap on February 3rd, 2013
Purchase Charges To My Visa
Please look up account number charges for a electronic copy of a "DIGEST DIET" book online. I received a bill for $32.95 due 01/08/13. I am concerned that I may have received fraud charges for the following reaspons; the bill states that my purchase has been shipped to me, I purchased an electronic book online and the original cost of the book was $24.96 but an additional deliv charge of $7.99 was added. On both cases my respons is the same: I purchased the book online for an electronic book, therefore no handling charges should apply. I don't believe this tax charge, it would be to high to be that.
Current Answers
Answer #1: Posted by KrystalRD on February 4th, 2013 4:26 PM
Hello, I work for Reader’s Digest in Customer Care and I just came across your post.
We apologize for any confusion this may have caused. We would be happy to assist you with the billing for your order.
So that we may further assist you, please call us at 1-800-308-9281 or send an e-mail directly to [email protected].
Thank you for giving us the opportunity to be of assistance.
Krystal
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