Question posted by kc4iai on January 26th, 2012
Computer Warranty Purchase Not Honored
Service center refused to honor warranty purchased for computer. HP computer so poorly built the lap top will not stand up to normal use. Hinge mount failed, plastic worn away from normal use.
What address is available to send pictures of this and file a complaint?
Current Answers
Answer #1: Posted by markempee on January 27th, 2012 6:23 AM
markempee
Member since:
October 28th, 2011 Points: 163,290
Member since:
October 28th, 2011 Points: 163,290
Upon purchase of your device or any electronic devices, you agreed and signed a warranty contract (usually comes with the official receipt). Remember that every company has their own rules and agreements about warranty claims. There are also limitations on your warranty claim such as worn out plastics cases, accessories, and other removable parts. The best thing you need to do is to carefully read the terms of agreement given to your upon your purchase of your device.
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