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RCA 25424RE1 Support Question

RCA 25424RE1 Support Question

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Question posted by debmorris on March 25th, 2010

Line 1 That Holds The Voice Mail Will Not Disengage.

I have unplugged all the phones, waited about 30 minutes and replugged. I have checked all the phone jacks and they are correct. Can you give me any idea what to look for. It was working and I have tracked back to anything that may have changed. Nothing. The line sounds open and the red light stays on.

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Related RCA 25424RE1 Manual Pages

User Guide - Page 2

... You must, upon permanent disconnection of your telephone from your line. • If your home has specially wired alarm equipment...FCC Part 68 rules and requirements adopted by the ACTA. Check with your telephone company. The REN is useful in ... ACTA. 1 Notification to a compatible modular jack that is also compliant. A compliant telephone cord and modular plug is located on the cabinet...
User Guide - Page 5

... Do Not Disturb 24 Hold 24 Placing a Call on Hold 24 Releasing a Call from Hold 24 Flash 24 Redial 25...Phone Book Memory... 30 Deleting a CID Record 30 Deleting All Call Records 30 Dialing Back 30 If You Programmed Your Local Area Code... 30 If You Did Not Program Your Local Area . Memory Log or to the Intercom/. Memory 31  Code 31 Call Waiting Caller ID 31 Memory Log and Phone...
User Guide - Page 7

...in the system per the caller's input. Your phone features 16 memory locations, 94 phone book memories, hold, conference call, intercom, call transfer, Caller ID...phone rings and Call Waiting Caller ID Service to Model 25423.  This telephone is designed to be followed. Important Information Introduction CAUTION: When using telephone equipment, there are on up to four incoming telephone lines...
User Guide - Page 8

... one station to another, the two stations should be Modular telephone line jack common to all phones connected to the same line.  Connections & Setup Parts Checklist Make sure your package includes the following items: Base Handset Handset cord Line cords AC power adaptor Telephone Jack Requirements To use this phone, you don't have either modular jack, call from one installed.
User Guide - Page 9

...) Exit (button) Redial/Format (button) Flash (button) Transfer (button) Conference (button) Hold (button) * (button) Headset (button) Connections & Setup Delete (button) New Message (...pq (buttons) CID (button) only applicable for Model 25424 Line 4 (button) Line 3 (button) Line 2 (button) Line 1 Speaker #Pause (button) (button) (button) Microphone Mute (for speakerphone) (button) ...
User Guide - Page 10

... or replacement. 10 CAUTION: Always disconnect all phone cords from the network. • Use caution when installing or modifying telephone lines. • Temporarily disconnect any equipment connected to the phone such as faxes, other phones, or modems. Important Installation Guidelines • Install telephone near both a telephone (modular) jack and an electrical power outlet. • Avoid...
User Guide - Page 11

... electrical power is intended to be correctly orientated in steps 1 through 3 below prior to connecting the telephone line cords to insure for more than 30 days, remove the batteries because they... the Phone The phone may want to write down any stored information you do not want erased. Your phone should be connected to two 2-line (RJ14C) wall jacks or four single line (RJ11C) wall jacks to...
User Guide - Page 12

... single telephone lines into the dual-line wall jacks. The adaptor/coupler may look similar to the one phone with unique telephone numbers. NOTE: To use adaptors/couplers (not included) to select a new Phone ID for the other end of the straight telephone line cord tagged as a single line telephone. When more than one phone using the same Phone ID is...
User Guide - Page 13

...your own Phone ID, or change the data port switch to someone on Line 4 and want that you can receive calls on -line the phone number for full system operation. Check for ...lines 2, 3 and 4. 5. If you , change your fax machine if they dial the Line 4 number. Data Port This phone has a data port jack to work properly. intercom, page, etc.), Line 1 must have switched lines ...
User Guide - Page 22

... the headset is not connected (or if not completely inserted into the Headset jack on the left side of the base. 2. Press Speaker button when finished. The phone will show Error for 4 lines. Connect the headset plug into headset jack), an error tone is heard when the Headset button is possible in the display...
User Guide - Page 23

...To have a private, off . Basic Operation Answering Calls If you receive a call on hold first. Press the corresponding line button, and then press the Headset button (headset mode). 4. The speakerphone indicator turns on... or press the Headset button. The mute indicator turns on the priority line, 1. To switch to enable the headset, and the headset indicator turns on . Pick up the handset...
User Guide - Page 24

... the ringer will not ring. 1. The line indicator for the line on hold flashes blue. NOTE: If you put the line in Privacy mode, no beep is an incoming call or an intercom call forwarding, which are available through your local phone company. 24 Releasing a Call from 15 minutes, 30 minutes, 45 minutes, 1 hour, or 2 hours and increase the...
User Guide - Page 25

... to dial the phone number. While the preferred number is displayed, pick up the handset (handset mode), or press the Speaker button (speakerphone mode), or press the Headset button (headset mode) and the priority line is put on the line, press the Transfer button. 2. With the caller on hold, and the line indicator flashes blue...
User Guide - Page 26

... after the message is a message waiting. Privacy While in use, a line can be connected to the same line. Providing Privacy At any combination of the incoming call on hold. Put your current call . NOTE: If you put a call on the line when a call is transferred to your phone company offers voice messaging service and you subscribe to...
User Guide - Page 27

... Speak to the handset, pick it up . You must first select the line on hold first, you want to conference. Intercom Calls One-Touch Intercom NOTE: If the Intercom indicator is turned on... is in use . Intercom Calls 3. Press the Conference button. 5. To disconnect one line on which you must wait until the indicator turns off before making an intercom call is in use .
User Guide - Page 28

... Conference Calls This feature allows you receive an Intercom call, the Intercom indicator flashes red, and the display shows the caller's name and phone ID. Place a call on hold (telephone line or intercom), you must be connected). Press the Hold button. 3. To answer by headset, press the Headset button (the headset must select the...
User Guide - Page 31

...hold and answer the incoming call waiting beep. Use the touch tone pad on the base). Call Waiting Caller ID This feature allows you to see 10-digit numbers (i.e.234-555-1234). 2. Memory Log and Phone...the displayed number, select a line or press Dial again. Storing a Number and Name in the Phone Book Directory (up to display the number you 're talking on the phone, you hear the call ...
User Guide - Page 35

... of long distance company 6 Authorization code (ID) 7 Long distance phone number 8 1. Operation By Battery If the power cord is not plugged into the unit, and the battery is empty. UNKNOWN... CALL The caller is registered as with cordless handset) is not supported. 35 Press the line you want. 2. Press memory location 7. 4. Battery power level is useful when you to...
User Guide - Page 36

.... Make sure the line cords are connected to the phone and the wall jack. Try unplugging some phones. • See solutions for "No dial tone." The H5401 is packaged with an RF module, when the module is properly inserted into No Power Operation mode. Cordless Phone Option It is possible to enhance your line. Incoming voice too low or...
User Guide - Page 43

... (Directory) Memory 31 Message Waiting 26 Mute 23 N No Unknown/Blocked 18 O One-Touch Intercom 27 Operation By Battery 35 Operation without Power 36 Other System Phones 14 P Paging All Stations 29 Parts Checklist 8 Phone ID 16 Phone Name 17 Placing a Call on Hold 24 Pre-dialing 22 Priority Line 15 Privacy 26 Programming the Telephone...

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