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ProForm Crosswalk 397 Treadmill Support Question

ProForm Crosswalk 397 Treadmill Support Question

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Question posted by lisawiederholt on February 2nd, 2014

Treadmill Won't Run

When starting the treadmill, it moves the belt a few inches then stops. The red LED light flashes 4 times real fast then stops a few seconds and repeats. What is wrong?

Current Answers

Answer #1: Posted by BusterDoogen on February 2nd, 2014 3:06 PM
This answer was accepted by the poster of the original question.
BusterDoogen

Member since:
October 30th, 2011

Points: 28,565,447
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PROBLEM: The power turns off during use

SOLUTION: a. Check the circuit breaker located on the treadmill frame near the power cord (see 1. c. above). If

the circuit breaker has tripped, wait for five minutes and then press the switch back in.

b. Make sure that the power cord is plugged in.

c. Remove the key from the console. Reinsert the key fully into the console.

d. Make sure that there is nothing pressing on the emergency shut-off switch built into the motor hood.

e. If the treadmill still will not run, please call our toll-free HELPLINE

1-800-736-6879

Monday-Saturday, 7 am-7 pm

Central Time (excluding holidays)

I hope this is helpful to you!

Please respond to my effort to provide you with the best possible solution by using the "Acceptable Solution" and/or the "Helpful" buttons when the answer has proven to be helpful. Please feel free to submit further info for your question, if a solution was not provided. I appreciate the opportunity to serve you!

Related ProForm Crosswalk 397 Treadmill Manual Pages

English Manual - Page 1

Keep this equipment. TREADMILL EXERCISER User's Manual Serial Number Decal • Assembly • Operation • Maintenance • Part List and Drawing Sears, Roebuck and Co. Hoffman Estates, IL 60179 CAUTION ...
English Manual - Page 2

.... TABLE OF CONTENTS WARNING DECAL PLACEMENT 2 IMPORTANT PRECAUTIONS 3 BEFORE YOU BEGIN 5 PART IDENTIFICATION CHART 6 ASSEMBLY 7 OPERATION AND ADJUSTMENT 13 HOW TO FOLD AND MOVE THE TREADMILL 19 TROUBLESHOOTING 20 EXERCISE GUIDELINES 22 PART LIST 24 EXPLODED DRAWING 25 ORDERING REPLACEMENT PARTS Back Cover 90-DAY FULL WARRANTY Back Cover WARNING DECAL PLACEMENT This...
English Manual - Page 3

.... Athletic support clothes are used only by or through the use the treadmill in any exercise program, consult your treadmill. Always wear athletic shoes. Keep the power cord and the surge suppressor away from the treadmill at all times. 9. The treadmill is damaged, the walking belt may result in a fall and serious injury. 15. Do not operate...
English Manual - Page 4

... folding or moving the treadmill, make sure that the storage latch is running. Never insert any object into the off position (see the drawing on page 19.) You must be performed by placing objects under the treadmill. 25. vice representative only. 28. If you feel faint or if you experience pain while exercising, stop immediately and...
English Manual - Page 5

.... If you , note the product model number and serial number before you for selecting the new PROFORM® CROSSWALK 397 treadmill. To help us . Length: 5 ft. 5 in. (165 cm) Width: 2 ft. 9 in the...number decal are labeled in . (84 cm) Handrail Storage Latch Upper Body Arms Walking Belt Foot Rail Idler Roller Adjustment Screws Accessory Tray Console Heart Rate Monitor Key/Clip Motor Hood ...
English Manual - Page 7

...persons. • Place all assembly steps. • After shipping, there may be an oily substance on the treadmill, wipe it off with a soft cloth and a mild, non-abrasive cleaner. • Left parts are marked... and discard the two screws (A) and the shipping bracket (B) from the left side of the treadmill. If there is an oily substance on the exterior of the Base. Locate the Upright Wire ...
English Manual - Page 8

... tighten the Screw into the Base (74). Partially tighten two more 3/8" x 3 1/4" Screws (2) with a 3/8" Star Washer (3) into the top hole in the Right Upright (76). 3. Have a second person hold the Right Upright near the 3 Base (74). Then, insert the Upright Wire into the Right Upright (76) and the Base (74); Tie the...
English Manual - Page 9

...the Right Handrail. 59 Attach the Right Handrail (64) to the Left Upright (66) as shown. Start all four Screws, and then tighten them . 5 Attach the Left Handrail (59) to the Right 6...the Right 63 64 Upright (76). Attach the Console Crossbar (61) to pinch the 76 Upright Wire (63). Start both Screws, and 5 6 then tighten them . 47 61 64 6 56 5 59 9 Remove the four...
English Manual - Page 12

...hex keys is on the treadmill decals, remove the plastic. tighten the Screws. 82 67 Knob 8 66 12. Make sure that the knob is used to adjust the walking belt (see page 21). 12... are properly tightened before you use the treadmill. To protect the floor or carpet, place a mat under the treadmill. one of plastic on the indicated side. Start both Screws, and then tighten them.
English Manual - Page 13

...transient voltage surge suppressor (TVSS). There must be connected with the treadmill. nominal 120-volt circuit capable of electric shock. Before using an ... the same circuit. The outlet must be a monitoring light on page 3. If you are not grounded. The ... installed by a qualified electrician. If it will not fit an outlet, have a UL suppressed voltage rating of ...
English Manual - Page 14

... miles. 14 The first time you use the manual mode, you use the treadmill, observe the alignment of ...crosswalk arms, and the other eight are designed to change the speed and incline of the treadmill with the touch of the walking belt, and center the walking belt if necessary (see page 15. IMPORTANT: If there is selected or to help you exercise, the console will display instant exercise...
English Manual - Page 15

... of the numbered speed buttons, the walking belt will change by carefully taking a few seconds. If the displays remain lit, see page 13). After a moment, the displays will change speed until it reaches the selected speed setting. To stop . Start the walking belt.  To start the walking belt, press the Start button, the Speed increase button, or one...
English Manual - Page 16

... the storage position. As you exercise, the lower left display can show the elapsed time and the distance that you are finished exercising, remove the key from the console. Step onto the foot rails, press the Stop button, and adjust the incline of the walking belt. Press the Display button repeatedly until the entire track appears...
English Manual - Page 17

... continue in this way until the number of the flashing segment indicates the speed setting for a total body workout. The workout will begin to use the crosswalk arms. When the crosswalk indicator on the console lights up, move at any time, press the Stop button. Loss Workouts button repeatedly until the last segment of the work- Hold the...
English Manual - Page 18

... adjusted. To select the information mode, hold the handrails or use the crosswalk arms. To exercise your upper body exercise, the resistance of miles (or kilometers) that the treadmill has been used . An "E" for English miles or an "M" for a total body workout, move the crosswalk arms forward and backward as you plug in a store. The console...
English Manual - Page 19

...CAUTION: Make sure that the latch pin is aligned with your back straight. Before moving the treadmill, fold it . Make sure that the latch pin is past the latch pin. ...with both hands, and lower it . HOW TO FOLD AND MOVE THE TREADMILL HOW TO FOLD THE TREADMILL HOW TO MOVE THE TREADMILL Before folding the treadmill, adjust the incline to the left . Pull the latch knob to...
English Manual - Page 20

... front cover of the treadmill does not change correctly a.  Hold down the Stop button for five minutes,...seconds. If the switch protrudes as shown, the switch has tripped. b. Make sure that the power cord is plugged in , make sure that applies, and follow the steps listed. Press the Stop... button and then press the Incline increase or decrease button. This will not run, please...
English Manual - Page 21

... run the treadmill for a few minutes. Idler Roller Screws c. Your treadmill features a walking belt coated with high-performance lubricant. Be careful to 7 cm) off -center, first remove the key and UNPLUG THE POWER CORD. Be careful to turn the left idler roller screw clockwise 1/2 of a turn . Then, plug in . (5 to keep the walking belt centered. Repeat...
English Manual - Page 22

... to 10 minutes of stretching and light exercise. To find the proper intensity level, find the proper intensity level. The three numbers listed above your age define your breath. This is near the highest number in preparation for successful results. WORKOUT GUIDELINES Warming Up-Start with 5 to make exercise a regular and enjoyable part of...
English Manual - Page 28

This warranty does not apply when the Treadmill Exerciser is used commercially or for free repair (or replacement if repair proves impossible). only)... Marca de Fábrica / SM Marca de Servicio de Sears Brands, LLC 90-DAY FULL WARRANTY If this Sears Treadmill Exerciser fails due to do-it-yourself. For Sears professional installation of your home or ours! Your Home For repair-in ...

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