Question posted by wil986 on May 29th, 2016
Password Reset
We don't know our password and need to reset it. Password reset requires a birthday. None of our birthdays work. How do we bypass the birthday requirement to change the password?
Current Answers
Answer #1: Posted by waelsaidani1 on May 29th, 2016 2:12 PM
waelsaidani1
Member since:
May 12th, 2013 Points: 19,501,797
Member since:
May 12th, 2013 Points: 19,501,797
You can use the following method to reset your password if you forget it.
1.
Select (PlayStationT82;Network) > (Sign In).
2.
Select [Forgot your password?] from the sign-in ID (e-mail address) and password screen.
3.
Enter your sign-in ID (e-mail address) and birth date.
4.
Reset your password using a PC.
An e-mail message is delivered to the address that you used as your sign-in ID. Follow the steps in the e-mail message to reset your password using a PC.
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