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Plantronics WG100/B Support Question

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Question posted by samirby on November 19th, 2012

Geeting Feedback On The Wg 100/b Earpiece. Fix?

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Related Plantronics WG100/B Manual Pages

User Guide - Page 2

Please refer to installation or use of the product. Plantronics Savi User Guide This user guide contains instructions for important product safety information prior to the separate safety instructions for setting up and using your new Plantronics product. Welcome Congratulations on purchasing your Savi Go WG100/B (BUA-200 USB adapter + WH100/B headset) wireless headset system.

User Guide - Page 3

... 4 2 Set-up 6 2.1 Connecting USB adapter to PC 6 2.2 Connecting power supply to charger base 6 2.3 Fitting headset 7 2.4 Docking and charging headset 7 3 Test call 8 3.1 Making a test call 8 4 System information 9 Muting a headset call 9 USB adapter indicator light 9 Headset indicator lights and tones 9 Out of range warning 10 Low battery warning 10 Checking battery level 10 Turning...

User Guide - Page 4

1 Package contents and features 1.1 Savi Go USB adapter, charger and CD USB adapter Base power supply CD includes: • PerSono® Suite Software • Complete User Guide 1.2 Savi Go WH100/B headset Charger base USB charging cable Headset with pre-installed ear loop Plantronics Savi User Guide Headband Foam ear cushions Extra ear tab 4

User Guide - Page 5

Savi Go USB adapter features Pairing button Savi Go WH100/B headset features Indicator light Ear loop Ear tab Indicator light Call control button (also controls power, volume and mute functions) Microphone Plantronics Savi User Guide 5

User Guide - Page 7

... removed by pulling the tab from the headset. 2.4 Docking and charging headset 1 Gently push the headset into the headset. 3 Adjust the headband to charge the headset. Ear tab Ear loop Headset Headband 6 The ear tab has been designed to receive the headset as shown. To successfully charge your mouth. 5 The headset can also be damaged if they are...

User Guide - Page 8

...Sound Option" (Windows Vista) from your PC Control Panel. For more information on the headset. 3 Set the headset and microphone volume to a comfortable level using the volume control in for four seconds.... Adjust the receive and listen volume to comfortable levels using your safety, do not use headset at moderate levels. The indicator light will remain solid blue for extended periods of time...

User Guide - Page 9

...talk mode Adapter and headset pairing Connected, no activity Powered on - headset not paired Headset indicator lights and tones Headset status Headset charging Headset fully charged Headset battery low Headset ready Incoming call Active... Guide 9 Volume down position) for two seconds. 4 System information Muting a headset call To mute a call, press and hold the call control button down (in...

User Guide - Page 10

... control button for six seconds. Checking battery level You can be paired to use a replacement headset with both fingers rather than push on . However, if you stay out of blue flashes... warning A repeating high/low tone pair every 10 seconds indicates the battery is low. The headset indicator light will repeat every 30 seconds. Calls will be re-established when you will flash ...

User Guide - Page 11

... Savi User Guide 11 See your phone's user guide for more information. 2 If the headset is activated. Transfer a call from your mobile phone to answer your mobile phone call. For...Bluetooth>On. Placing, answering and ending calls with your Bluetooth® mobile phone Pairing your headset to your Bluetooth mobile phone 1 Turn on your mobile phone and enable Bluetooth. Short ...

User Guide - Page 12

.../firmware upgrade information Softphone support For a list of softphones supported by the user except Skype™. Go to the "new event" tab located in the headset battery. 100% 75% 50% 25% Less than 5 mins Plantronics Savi User Guide 12 You will see one of the following with your Savi Go system: •...

User Guide - Page 13

...Go system is supplied with the default settings and can be changed as greyed out. headset Feature Mute tone Ring tone - Settings screen - NOTE Some parameters may appear as ...switching between narrowband and wideband audio, you to customise the adapter and headset to a particular Plantronics device. headset and USB adapter The Settings screen allows you must re-establish the audio...

User Guide - Page 14

... at the USB port and automatically establish a PC radio link between the base and wireless headset without the user having to press the PC call control button, the Microsoft Office Communicator dial... and the frequency field will be heard. The particular version of PerSono Suite software and headset/ base firmware running on your PC. • See which Plantronics device is attached to...

User Guide - Page 15

... degraded even after a full recharge. Plantronics Savi User Guide 15 Reduce speaking volume on your headset is still present, lower the volume using the call control button. Press the call ). If... Bluetooth link If you may need to rebetween your mobile phone. UC application usage My headset doesn't work with the call control button again to accept a call from my Press ...

User Guide - Page 16

... then repeat the pairing process on page 11. I cannot hear caller/dial tone. Turn both your headset to the Bluetooth phone. Audio quality is 0000. See "Docking and charging headset" on page 7. Make sure that the headset is paired with the boom pointing towards the corner of the mouth. Make sure that the...