Plantronics VOYAGER 520 Support Question
Plantronics VOYAGER 520 Support Question
Find answers below for this question about Plantronics VOYAGER 520.Need a Plantronics VOYAGER 520 manual? We have 1 online manual for this item!
Question posted by xranger95 on February 25th, 2023
Battery Replacement
Cab you replace the battery on a Voyager 520, as it is no longer charging?
Current Answers
Answer #1: Posted by SonuKumar on February 25th, 2023 8:07 AM
SonuKumar
Member since:
May 9th, 2021 Points: 16,617,800
Member since:
May 9th, 2021 Points: 16,617,800
The Plantronics Voyager 520 Bluetooth headset features a non-replaceable rechargeable battery. If the battery is no longer holding a charge or has failed, the only option is to purchase a new headset.
However, before you decide to replace the headset, you can try some troubleshooting steps to make sure that the issue is not related to a charging problem or a software issue. Here are some steps you can try:
- Make sure the headset is properly charged by connecting it to a power source using the included charging cable.
- Reset the headset by turning it off, then holding down the power button for at least 10 seconds until the LED light flashes red and blue.
- If the headset is still not working, try connecting it to a different device to see if the issue is with the device you are connecting it to.
- Check for any firmware updates for the headset on the Plantronics website, and make sure you have the latest version installed.
If none of these steps resolve the issue, then it may be time to consider purchasing a new headset.
Please respond to my effort to provide you with the best possible solution by using the "Acceptable Solution" and/or the "Helpful" buttons when the answer has proven to be helpful.
Regards,
Sonu
Your search handyman for all e-support needs!!
Related Plantronics VOYAGER 520 Manual Pages
User Guide - Page 2
EN ENGLISH
TABLE OF CONTENTS
Welcome
3
What is Bluetooth?
3
Package Contents & Features
4
Charging
5
Pairing
6
Proper Fit
8
Headset Controls
9
Indicators
11
Range
11
Hands-Free Features
12
Multipoint
13
Accessories Available for purchase
14
Troubleshooting
15
Product Specifications
16
Technical Assistance
16
Plantronics Voyager 520
User Guide - Page 3
... installation or use of wires. What is up to communicate with each other electronic devices, can provide you for choosing the Plantronics Voyager™ 520 headset. For optimal performance, place your new headset, we can cause interference or shorten the effective range. Please read this User Guide and refer to the separate Safety Instructions...
User Guide - Page 5
... connect directly to 2/3 full More than 2/3 full
Plantronics Voyager 520
Check the charge level
When you use your headset while it for at least 1 hour. EN ENGLISH
Charging
Before you turn on the headset, the indicator flashes red to show the charge level. Insert the headset into place.
.
Red Flashes 1 2 3
Battery Level Less than 1/3 full 1/3 to a
2
power outlet.
•...
User Guide - Page 6
... button again until successfully paired with a Bluetooth phone.
Once paired successfully, your headset stays on again, it with your phone once.
See your phone's user guide...phone to locate your headset. To see the red/blue flash.
.
Turn ON the Bluetooth feature on , your headset automatically enters pairing mode for instant use .
Plantronics Voyager 520 TIP: For most phones...
User Guide - Page 7
..., the indicator on your phone to use.
TIP: For most phones, select Settings/Tools >Connections > Bluetooth > On. Your headset is now in pairing mode.
. See your phone's user guide for more information.
. Plantronics Voyager 520
Use the commands on your phone.
See your phone's user guide for the password, enter 0000. EN ENGLISH...
User Guide - Page 8
... when you point the microphone towards the corner of your right ear.
Place the ear loop behind your mouth.
Plantronics Voyager 520 EN ENGLISH
Proper Fit
1. Lift the ear loop.
. Align the microphone with the corner of your ear. . Swivel the ... it to the left to wear it on your mouth. Right
Left
. Rotate the headset so that the speaker rests comfortably in your ear. 5.
User Guide - Page 9
... Voyager 520
Press and hold the call control button until the indicator glows blue.
The indicator then flashes red up to increase the listening volume or down to your headset after you enter the number on your phone and press send.
Transfer a call
Press and hold the call control button until you the battery charge...
User Guide - Page 10
... the power turns off.
• When you hear ascending tones when the power turns on page 12 for instructions.
10
Plantronics Voyager 520 EN ENGLISH
Tips
• If you're wearing the headset, you receive a call, your phone may ring before you press the call control button to answer the call.
• For...
User Guide - Page 11
...seconds. The headset attempts to lose the connection, you may experience interference.
Plantronics Voyager 520
11 As ...headset.
Range
To maintain a connection, keep your body. NOTE: Audio quality is also dependent upon the device with which the headset is paired. EN ENGLISH
Indicators
Action Charging Fully charged Low battery
Pairing Paired Turning on the same side of your headset...
User Guide - Page 12
...hold the call control button for about 2 seconds until you hear 1 low tone. Voice activated dialing
When the headset is on, press and hold the call control button twice.
TIP: When you can use the following features:
Action... provider both support hands-free operation, you reject a call the caller goes to voice mail.
12
Plantronics Voyager 520 You hear a high
you hear 1 low tone.
User Guide - Page 13
... then answer the second call by pressing the call control button. Initiate a call
The headset initiates a call on hold while answering another Bluetooth device
Repeat the pairing steps with the headset.
Plantronics Voyager 520
13 Pair another call from the headset. • Press the call control button once to hang up the existing call, and...
User Guide - Page 15
... until you hear a tone or see the indicator glow blue. Plantronics Voyager 520
15 I could not enter my password. Headset was not in the headset. See "Pairing" on page 5. Your headset battery is fully charged. See "Charging" on page 6. The listening volume is not turned on.
Charge your mobile phone. Incorrect menu selections were made .
Press the call control...
User Guide - Page 16
...Voyager 520 Technical Assistance
The Plantronics Technical Assistance Center (TAC) is ready to assist you.
You can last up to 33 feet (10 metres)
Headset weight Power requirements
16 grams
Battery...
Talk time*
battery enables up to 8 hours
Standby time*
battery enables up to 180 hours
Charge time
2 hours for full charge
Range
up to four days without charging, based on the...
User Guide - Page 17
...
www.plantronics.com
© 2007 Plantronics, Inc. Patents U.S. 5,210,791 and Patents Pending 76502-03 (06-07) All rights reserved. Plantronics, the logo design, Plantronics Voyager, QuickPair and Sound Innovation are owned by Plantronics, Inc. and any use of Plantronics, Inc.
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