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Plantronics M50 Support Question

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Question posted by netahla81 on October 6th, 2014

My Bluetooth Not Working

My m50 is not working I can hear people talk but they can't hear me what can be wong I have it paired with a Motorola moto x

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Answer #1: Posted by BusterDoogen on October 6th, 2014 7:35 AM

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BusterDoogen

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Either you don't have the mic end turned toward your mouth or the the mic has failed; one other possibility is that the mic is muted from your phone.

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Related Plantronics M50 Manual Pages

Brochure - Page 1

M50™ The Plantronics M50 Bluetooth® headset streams audio from your smartphone and makes every call worry-free with an extended battery life, whispered talk-time alerts and noise reduction features. Streams music and podcasts Extended battery life Fights noise and wind Hear it all-calls, music, and more.

Brochure - Page 2

... trademark of Plantronics, Inc. So talk freely knowing you have an iPhone®, you talk time, volume, connection and more information about the M50 or other trademarks are trademarks or registered trademarks of Bluetooth SIG, Inc. READY First time, right out of the box: With the headset turned off, activate Bluetooth pairing mode by Plantronics industry-leading...

User Manual - Page 1

LEARN MORE M20™ and M50™

User Manual - Page 2

... the illustration, but will still work as described. TAKE A GOOD LOOK CALL BUTTON • Take a call or end it (1 tap) • Redial (2 taps) • Initiate phone's voice-dialing (2-second press until tone is heard) • Reconnect lost Bluetooth connection (1 tap if the headset doesn't automatically reconnect) • Activate pairing mode after initial set up...

User Manual - Page 3

... or voice-dialing feature. You can answer a call using your Bluetooth-enabled phone. Before using your phone, then get phone to add / search / discover new Bluetooth devices. READY 2. CONNECT TO YOUR PHONE PLT_M50 "Pairing" is the set-up process of introducing your headset to your phone. SET 3. Press Call button until LED flashes blue...

User Manual - Page 5

TIPS Stay Near Your Phone Bluetooth has a working "range" of the incoming call from the second paired phone. Know How to Reconnect Your headset tries to reconnect a lost connection [to phone] Listen to Music and More (M50 series only) If your phone also has the Bluetooth "A2DP" stereo music feature, then your two phones, it's easy to...

User Manual - Page 6

...Talk Time Standby Time Operating Distance (Range) Headset Weight Charge Connector Battery Type Charge Time (Maximum) Power Requirements Bluetooth Version Bluetooth... Rechargeable non-replaceable lithium ion polymer 2 hours for full 5V DC - 180mA Bluetooth v3.0 Hands-Free (HFP) Profile 1.5 and Headset (HSP) Profile 1.1 (M50: Advanced Audio Distribution Profile A2DP) 32°F - 104°F (0 - ...

User Manual - Page 7

... their respective owners. NEED MORE HELP? All Rights Reserved. Patents Pending. 85844-06 (8-11) EN-US Z109 N10687 U.S. All other trademarks are the property of Bluetooth SIG, Inc. call our friendly customer support team at 1-866-363-2583 (USA) or visit plantronics.com/support for local numbers outside the US. ©...