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Plantronics M50 Support Question

Plantronics M50 Support Question

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Question posted by allison616 on April 30th, 2013

No Longer Pairs With My Android Phone

My M-50 unit is new, just arrived throug Amazon about 1 mo. ago, and paired just fine initially. But this past week whenever I do a scan from the phone, it does not find the unit, no matter what I try. Is it defective?

Current Answers

Answer #1: Posted by HeadsetsDirect on April 30th, 2013 11:50 AM
This answer was accepted by the poster of the original question.
HeadsetsDirect

Member since:
June 26th, 2011

Points: 110,310
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Try pairing it to a different phone...maybe a friends?  If it still doesn't pair, you know it's a defective headset.  If it works, then the issue is with your phone.

Good luck from Headsets Direct!


http://www.headsetsdirect.com/

Related Plantronics M50 Manual Pages

Brochure - Page 1

M50™ The Plantronics M50 Bluetooth® headset streams audio from your smartphone and makes every call worry-free with an extended battery life, whispered talk-time alerts and noise reduction features. Streams music and podcasts Extended battery life Fights noise and wind Hear it all-calls, music, and more.
Brochure - Page 2

... 1-year limited warranty 1 Performance is under license. Some phones also ask to indicate pairing mode. So talk freely knowing you have an iPhone®, you want. Discover/ Search 2. Avoid recharging even longer by device ©2011 Plantronics, Inc. All rights reserved. M50™ Make your phone. and any use by sliding Power switch on screen...
User Manual - Page 1

LEARN MORE M20™ and M50
User Manual - Page 2

... CALL BUTTON • Take a call or end it (1 tap) • Redial (2 taps) • Initiate phone's voice-dialing (2-second press until tone is heard) • Reconnect lost Bluetooth connection (1 tap if the headset doesn't automatically reconnect) • Activate pairing mode after initial set up (press until red/blue LED flashes) • Activate multipoint (2-second press...
User Manual - Page 3

.../options > Bluetooth: On > Search for devices Android™: Settings > Wireless & Networks > Bluetooth: On > Scan for 2nd phone): While pressing Call button, turn off multipoint. Repeat to add / search / discover new Bluetooth devices. The LED flashes red/blue to confirm headset connection after pairing. Pair New or Second Phone: Turn on screen. You can answer a call...
User Manual - Page 5

... on a call, you have activated multipoint and paired your music, podcasts, favorite internet radio and other phone, you must end the current call (tap Call button) so new call from either phone. TIPS Stay Near Your Phone Bluetooth has a working "range" of the incoming call automatically answers. Know How to Reconnect Your headset tries to reconnect a lost .
User Manual - Page 6

... Talk Time Standby Time Operating Distance (Range) Headset Weight Charge Connector Battery Type Charge Time (Maximum... charging Rechargeable non-replaceable lithium ion polymer 2 hours for full 5V DC - 180mA Bluetooth v3.0 Hands-Free (HFP) Profile 1.5 and Headset (HSP) Profile 1.1 (M50: Advanced Audio Distribution Profile A2DP) 32°F - 104°F (0 - 40°C) 32°F - 104°F (0 -...

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