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Plantronics M20 Support Question

Plantronics M20 Support Question

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Question posted by saugnix on August 15th, 2012

Can I Use The M20 With A Pc?

I try to connect my M20 with my PC, Windows 7 64bit, to use it with skype or teamspeak. PLS help me THX

Current Answers

Answer #1: Posted by HeadsetsDirect on August 16th, 2012 8:29 AM
This answer was accepted by the poster of the original question.
HeadsetsDirect

Member since:
June 26th, 2011

Points: 110,310
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If your computer has the needed Bluetooth profiles it shouldn't be a problem but if it's asking you for drivers, the built-in Bluetooth in your computer may not support the audio and hands free profile. You may need to get a Bluetooth USB adapter that does support those profiles, then you can pair the headset to the adapter. Plantronics makes a BT300 adapter that should work for you. Here is the link for the adapter:

Plantronics BT300 Bluetooth USB Adapter

 


http://www.headsetsdirect.com/
Answer #2: Posted by dragonkillah on June 2nd, 2014 10:11 PM
dragonkillah

Member since:
June 2nd, 2014

Points: 0
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Ultimately it's not dependent on your headset so much as the Bluetooth adapter you are using. I personally use a cheap USB dongle that I bought from the Walmart clearance aisle with a Plantronics M20 hands free device. This adapter uses a Broadcom chip which Windows 7 does support, but the profiles and BT protocols aren't included in Windows Update drivers.

You will need to find out what chip the bluetooth adapter uses and head over to that support site. Most of the manufacturers have started using a unified driver for all of their BT chips which include the profiles that would allow you to use your headset on a PC the same way you would on your phone. Search Google for the adapter and look for the chip that it uses. Most are Broadcom based and their unified driver packages will include the necessary files and profiles to use it for VoIP software like skype, teamspeak, ventrilo, and the like, as well as for speech recognition, voice typing, and whatever else you want to use it for.

Related Plantronics M20 Manual Pages

User Manual - Page 1

LEARN MORE M20™ and M50™
User Manual - Page 2

...AC wall charger: 1 hour before first use 2 hours (100% charge) • Do not use headset while charging VOLUME BUTTONS • Volume presets (1...8226; Initiate phone's voice-dialing (2-second press until tone is heard) • Reconnect lost Bluetooth connection (1 tap if the headset doesn't automatically reconnect) • Activate pairing mode after initial set up (press until red/blue LED...
User Manual - Page 3

... will stop flashing red/ blue once successfully paired/ connected. Before using your phone. CONNECT First Time, Right Out of the Box: Turn on headset. Pair New or Second Phone: Turn on the headset. Press Call button until LED flashes blue twice. You can answer a call using your headset for devices Select "PLT_M20" or "PLT_M50" from the list...
User Manual - Page 5

Know How to Reconnect Your headset tries to reconnect a lost . Use Multipoint One Call at a Time Once you have activated multipoint and paired your ...on /off • Battery high, medium, low or recharge • Pairing in process, successful or incomplete • Connected or lost connection [to phone] Listen to Music and More (M50 series only) If your phone also has the Bluetooth "A2DP" ...
User Manual - Page 6

... Talk Time Standby Time Operating Distance (Range) Headset Weight Charge Connector Battery Type Charge Time (Maximum... Micro USB charging Rechargeable non-replaceable lithium ion polymer 2 hours for full 5V DC - 180mA Bluetooth v3.0 Hands-Free (HFP) Profile 1.5 and Headset (HSP) Profile 1.1 (M50: Advanced Audio Distribution Profile A2DP) 32°F - 104°F (0 - 40°C) 32°F - 104&#...
User Manual - Page 7

All Rights Reserved. U.S. NEED MORE HELP? call our friendly customer support team at 1-866-363-2583 (USA) or visit plantronics.com/support for local numbers outside the US. © 2011 Plantronics, Inc. and any use by Plantronics is a registered trademark of their respective owners. All other trademarks are the property of Bluetooth SIG...

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