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Plantronics Explorer 500 Support Question

Plantronics Explorer 500 Support Question

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Question posted by leinjenkins on February 6th, 2018

Cannot Adjust Volume Up Any More

I cannot seem to adjust the volume any higher than a whisper at the moment. The volume down key works but not up....

Current Answers

Answer #1: Posted by Odin on February 6th, 2018 6:48 PM
This answer was accepted by the poster of the original question.
Odin

Member since:
April 10th, 2010

Points: 41,236,690
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Increasing the volume requires a different action. Unlike decreasing the volume, for increasing it you need to tap the button. Note also that an Android phone must be set to medium/high.


Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.

Related Plantronics Explorer 500 Manual Pages

Explorer 500 Product sheet - Page 1

... assistant² Status alerts Whispered alerts in the US and...Explorer is a trademark of Apple Inc. patents pending. 2.15 Dual-purpose USB strap EXPLORER 500 INCREDIBLE AUDIO AND SMARTPHONE VOICE CONTROL Packed with the latest audio technology, the Plantronics Explorer 500 Bluetooth® headset...Headset controls Power on/off , phone connected, battery low, recharge battery, volume...
User Guide - Page 2

... two phones 7 Adjust the fit 8 Charge Headset 9 The Basics 10 Answer or end a call 10 End a call 10 Reject incoming call 10 Volume 10 Mute or unmute headset 10 Redial 10 Voice control (Siri, Google Now, Cortana) 10 Voice enabaled assistant 10 DeepSleep Mode 11 Decipher the Lights 12 Hear it Whisper 13 Select language...
User Guide - Page 3

Welcome Congratulations on purchasing your Explorer 500 series headset Please refer to the safety instructions for important product safety information prior to installation or use of the product. 3 This guide contains instructions for setting up and using your new Plantronics product.
User Guide - Page 4

USB charge strap 4 What's in the box Headset NOTE Headset design and contents may vary by product.
User Guide - Page 6

Headset Overview Be safe Power button Call button Charge port Headset LED (indicator light) Volume button: Increases or decreases volume Mute Please read the safety guide for important safety, charging, battery and regulatory information before using your new headset. 6
User Guide - Page 7

...phones Multipoint technology lets you pair a second phone and answer calls from either phone. 1 Power on your headset. 2 Press and hold the Call button until the indicator light flashes red and blue or you hear "pairing...." 3 While the indicator light flashes red and blue, activate Bluetooth on your headset, power it on your phone and set it to search for the passcode or accept the connection...
User Guide - Page 8

To adjust the fit, you can rotate the eartip on the headset or add the optional clip-on earloop. 8 Adjust the fit The universal-fit eartip has a thin loop that bends to gently tuck into the contours of either ear.
User Guide - Page 9

Charge Headset You may charge your headset using the included USB charging strap connected to any powered USB port When finished charging, take your headset on the go by attaching the strap to a key ring, bag strap, belt loop, or any suitable object 9
User Guide - Page 10

... Voice, press the Call button for 2 seconds. Reject incoming call • Tap the Call button. Mute or unmute headset During a conversation, press and hold the Voice button for 2 seconds. Volume To increase the volume, tap the Volume button. While the microphone is Now, Cortana) active. Voice control (Siri, Google • Press and hold both...
User Guide - Page 11

DeepSleep Mode If you leave your headset powered on but out of range of your paired phone for more than 90 minutes, your phone, press the Call button to exit DeepSleep mode. 11 Once back in range with your headset will conserve its battery power by entering into a DeepSleep mode.
User Guide - Page 12

Decipher the Lights Your headset has an indicator light that flashes in response to a change in status or after a button press. Some examples of what you will see are: • Solid red until charging complete and then off • Flashing red and blue during pairing • Triple red flash when less than 10 minutes of talk time • Triple blue flash at incoming call 12
User Guide - Page 13

For example: "Power on" "Pairing successful" "Talk time (x) hours" "Mute on" "Incoming call" "Answering call" "Phone disconnected" "Recharge headset" 13 Hear it Whisper Your headset tells you about status changes.
User Guide - Page 14

The language selection directions repeat in every supported language. 3 Follow the voice-guided prompts to your phone, you can change the headset language. 1 Wearing your headset is paired and connected to select the headset language. 14 Select language Once your headset, power it on. 2 Press and hold the Volume up and down buttons together until you hear "welcome."
User Guide - Page 15

plantronics.com/apps 15 Install the App Get the most from your headset by installing our free mobile app, Plantronics Hub for iOS/ Android. Explore all of your headset's features, view instructions, and contact Plantronics support easily from your smartphone.
User Guide - Page 16

...) Plantronics, Plantronics Explorer and Simply Smarter Communications are owned by Bluetooth SIG Inc., any use by Plantronics, Inc. Support EN Tel: 0800 410014 AR Tel: +44 (0)1793 842443* CS Tel: +44 (0)1793 842443* DA Tel: 80 88 46 10 DE Deutschland 0800 9323 400 Österreich 0800 242 500 Schweiz 0800 932...

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