Plantronics Explorer 240 Support Question
Plantronics Explorer 240 Support Question
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Question posted by memphis229 on June 20th, 2011
The Other Person Can't Hear Me But I Can Hear Them When Using Headset. Help!
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Current Answers
Related Plantronics Explorer 240 Manual Pages
User Guide - Page 2
.... note If you with a representative.
Note For pairing your headset, your new headset. Welcome Thank you . This guide contains instructions for purchasing the Plantronics Explorer 240 or 395 headset. Registering Your Product Visit www.plantronics.com/productregistration to assist you for setting up and using this product, please refer to frequently asked questions, ask a question...
User Guide - Page 3
Contents
Package Contents and Features iv Charging Your Headset 1
Using the AC charger 1 What is Bluetooth 2
Plantronics QuickPair® Technology 2 Range (the distance between headset and phone 2 Pairing Your Headset 3 Adjusting the Fit 4 Headset Controls and Indicators 6 Troubleshooting 9 Product Specifications 10
iii
User Guide - Page 4
... look different than the illustration, but will vary by model number. iv designs will still work as described.
Headset Front*
Volume Control Button Call Control Button Status Light Power On/Off Switch
Headset Back
Swivel Earloop [fits either ear] Microphone
AC Charger 100 - 240V
Speaker/Eartip Micro USB Charging Jack Power On...
User Guide - Page 5
... charge the battery where the temperature may fall below 0°C (32°F) or rise above 40°C (104°F) - While your headset while it is fully charged. When your headset is connected to the headset.
1
1
Charging time
2 hours Full charge 1 hour Minimum charge
before first use your headset is charging, the indicator light glows red.
User Guide - Page 6
Before using your phone. Range (the distance between headset and phone) • To maintain the connection, keep your headset within 60 seconds when you move closer to your phone (you will hear a low tone), OR • you may have to tap the Call Control button to reconnect (you will enter pairing mode.
• To later...
User Guide - Page 7
...
Sound Settings Network Services Security Reset Settings
2
3
BLUETOOTH
Discover/
Search
BLUETOOTH
2XXPlantronics
PASSKEY
0000
4
How to 'discover' or 'add a device'.
4 Once available headsets are listed, select your headset (for
example 2XXPlantronics or 3XXPlantronics). Wait until you don't see the red then blue flashes that indicate pairing mode status.
3 Set your Bluetooth phone...
User Guide - Page 8
Adjusting the Fit
1
2
The headset comes out of your mouth. Rotate the headset so that the speaker rests comfortably in your ear.
2 Align the microphone with the corner of the box with the earloop in place to wear on your right ear.
1 Place the earloop behind your mouth.
4
Callers can hear you best when you point the microphone towards the corner of your ear.
User Guide - Page 10
...low tone at the beginning or end of the call indicator
Briefly press any button to cancel the indicator light. Headset Controls and Indicators
Action
Turn the headset On: Slide the Power Switch
on or off
Tone On: Four rising tones
Off: F our descending tones... red/ blue flashes, a pause, then two more red/blue flashes (repeating for 5 minutes or until you hear a low tone.
None
6
User Guide - Page 11
...
Less than 1/3 full
None when checking level.
tap at moderate levels. Doing so can cause hearing loss. Tone Ringing
Battery level
To check, simultaneously press and hold both the Call Control and Volume...Enter the number on headsets and hearing.
7
Low tone at every volume level change. (Two tones at maximum volume level.)
WARNING Do not use headphones/headsets at high volumes for...
User Guide - Page 12
... number Tap the Call Control button twice.
short low tone when moving to headset
While the call is in progress, press and hold the Call Control button until you hear a tone.
phone may prompt with "Name please" or tones. Headset Controls and Indicators
Voice Dial
Action
Press and hold the Call Control button...
User Guide - Page 13
.... The listening volume is drained. Callers cannot hear me, or I cannot hear callers/dialing tone
Make sure the headset Power Switch is in Pairing mode. Recharge the battery using the supplied AC power adapter. If you are not trying to your phone, and make sure your headset and phone are on the same side of...
User Guide - Page 14
... polymer
Storage/Usage/
0º C - 40º C (32º F - 104º F)
Charging Temperature
Bluetooth version
2.1 + EDR (Enhanced Data Rate)
Supports your phone's Bluetooth Hands-free (HFP), Headset (HSP) and Secure Simple Pairing (SSP) profiles.
* Battery enabled.
User Guide - Page 16
... LR Hoofddorp Netherlands www.plantronics.com
© 2010 Plantronics, Inc. Patents Pending 83240-03 Rev A under license. All rights reserved. Plantronics, the logo design, Plantronics Explorer, QuickPair and Sound Innovation are used by Plantronics, Inc.
Document of Conformity - Page 1
...and other relevant provisions of Manufacturer:
Product Name Bluetooth° Headset ExplorerTM 240 Bluetooth® Headset ExplorerTM 245 BluetootWHeadset ExplorerTM 395
Part Number
Plantronics BV Southpoint, ...on the evidence contained in: Plantronics CE Marking Verification Report: CEMVR__399-01. Radio Spectrum Use
Standard EN 60950-1: 2006 EN 50360: 2001 EN 62209-1: 2006 EN 301 489-01...
Product Sheet - Page 1
...
The Plantronics Explorer 240 is simple with any Bluetooth® phone
• Digital Signal Processing (DSP) reduces noise, wind and echo
• On/off , and call answer/end. Careful microphone placement reduces wind noise, enhancing Plantronics signature high-quality audio performance.
• Easy set-up with this reliable headset that 's extremely easy to use.
Product Sheet - Page 2
... by device. 2 If supported by phone and phone provider. 3 When supported by Plantronics, Inc. Plantronics Explorer 240
Specifications Talk time Standby Time Weight Wearing Style Noise Reduction
QuickPair™ Technology Battery Type Charge Connectors Charge Time Headset Controls
Bluetooth Wireless Technology
Service and Support
Up to 5 hours1
Up to 1 week1
11 grams
Over...
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