What Is Going On With This Gym? Doesn't Let Me Transfer Gyms!

I got a membership to the wrong gym location by mistake. I go in to the gym and find this out, they make me call the  other gym that I signed up to and tell them to transfer me here and to ask to speak to the manager of that gym. So I call and it seems the manager is in a meeting, alright thats fine can I get some help, NO! The guy tells me to stay on hold,I did.... for 20 mins! I hung up and called the next day, a lady comes on the phone kind of rude, I ask to speak to Sean and she says I can help you sir. Okay now I need my Dad to do it for me its under his credit card. My Dad calls and what do you know Sean answers very nice guy he told me that he made the transfer. The next day I get in my car hit a ton of traffic to have the gym tell me nothing happened and I couldnt go because thats not my home gym and that I'd have to transfer online. So I don't know my membership number because I havent been able to make a transfer and pick up my t-shirt and membership card to know it. I call the gym and talk to another new guy I havent spoken to before ask him for my number. And not only didn't he tell me it, I guess there is a 3 month waiting period before I can do anything....GREAT NEWS I'M PAYING FOR A GYM MEMBERSHIP FOR 3 MONTHS AND I CANT EVEN WORK OUT AT!!!!! GO ME!!!!