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Question posted by swimmerken on October 7th, 2011

My Pioneer Vsx-1020-k Won't Stay On

The Pioneer VSX-1020-K receiver which I recently purchased intermittently switches itself off with monotonous regularity. It seems to happen when a given sound level increases beyond a level unknown to me.  Results from a Google research indicated that such intermittent shut-downs can be caused either by a a defective speaker, a short somewhere, usually in the speaker connections, or overheating of the receiver.The speakers I am using -- and intend to continue to use -- are a pair of Whafedale Dovedale acoustic suspension 4-8 ohm impedance three way speakers connected to the receiver by monster 12 gauge cable. (I could not find in the Pioneer manual any indication as to the impedance the speakers connected to it should have; so I assume this receiver is indifferent as to speaker impedance.)  They both worked properly when driven by other amplifiers, although not with an A/V receiver. Since attaching them to this A/V receiver I detected no discernable difference in their performance, except on occasion a boomy bass sound.The cables between the speakers and the receiver are 12 gauge stranded wire connected at both ends to binding posts. Careful visual examination revealed no stray strands of the wires which might cause an intermittent short.As for possible overheating, the receiver has ample air space around it, especially the top, where there is nothing between it and the ceiling of the room. Besides, if the amplifier overheats the manual says (p. 108) that the display will say AMP OVERHEAT, and the blue pilot light will flash. These events have never happened since I have owned the unit.Having thereby eliminated the obvious possible causes of the shut-downs, I next tried various adjustments to the receiver settings described below. I however noticed that the only time the receiver would shut down was when there were particularly loud bass sounds. If after a shut down I restarted the receiver and such loud bass sounds were still being imputed the receiver would immediately shut down again. The receiver would continue to function after a restart either if I managed to turn the volume down on restarting or once such high level bass tones ceased.In view of the speakers I am using, obviously I cannot use the surround sound capabilities of the amplifier.  Consequently in the "speaker manual connections" menu of the receiver I disabled all the other speaker ports except front left and right, and selected the following speaker settings specified on page 100-102 of the manual: "Normal(SB/FH)", "Large" because the woofer in these speakers is 300 mm in diameter, and set the crossover frequency at 50 Hz, the lowest possible. (Setting the crossover frequency in this way may be ineffective if no separate woofer is used; the manual is not clear on this point.)The foregoing sets the speakers in "stereo" mode. In this mode I assume -- but do not know for a fact as the manual does not say so -- that the Pioneer MCACC system to adjust the surround sound is inoperative.  In any event, in accordance with the instructions on pages 37-40 of the manual I did try to set up the MCACC; on each occasion however when I tried the receiver promptly shut itself off.  I consequently would not have been able set up the MCACC had I wanted to.I have made the following other settings changes in the "other setup menu" (pages 67-70 of the manual) in order not only to eliminate the intermittent shut off but also to make the bass sounds less boomy. In the audio options section I have turned off the acoustic calibration EQ, turned on the tone control and lowered the bass level to the maximum -6 dB, and set the LFE attenuation to -5 dB. (I am not exactly sure what LFE does; the attenuation could be set as low as -20 dB in 5 dB steps.) I have also disabled the "control function" whereby the receiver will only be on when the monitor is on.Finally I have set the gain switches on the back of the speakers to maximum gain for the mid and high range speakers, in the hope that I can use a lower volume level output from the receiver and thereby in an inverse fashion effectively lessen the bass level.Finally, one of the symptoms described in the "troubleshooting" section of the manual on page 107 is "During loud playback the power suddenly switches off." Three remedy options are given for this situation:1) Turn down the volume. This I tried, and works if the volume is turned down soon enough, but it is difficult to anticipate when it should be turned down.2) Lower the 63 Hz and 125 Hz equilizer levels in the Manual MCACC setup on page 69. I have already described what happened when I tried to use the MCACC setup procedure.  If I could lower such equilizer levels, would doing so have any effect in stereo mode?3) Switch on the digital safety feature. There are three choices: Off, 1 and 2. Off is the default. 1 and 2 are presumably two "on" levels; but the manual does not explain the difference. All it says is "If the power switches off even with 2 switched on, turn down the volume. With 1 or 2 on, some features may be unavailable."I tried in succession these two levels, 1 and 2. No difference in the bahaviour of the receiver was observed.  What is the difference between "off" and the two "on" levels?.Besides the questions asked in the preceding text I would appreciate information as to how to eliminate not only the switch-off problem and also also to balance better the various frequency levels of the speakers -- or otherwise confirmation that the particular receiver I purchased is defective.  Other information about my system: the monitor is a Samsung Plasma TV model PN50B850Y1FZXA; the inputs are an unlocked DVD player and a Bell decoder. The connections between the receiver and the monitor and between the receiver and the Bell decoder are HDMI. The connections between the DVD player and the receiver are "component".

Current Answers

Answer #1: Posted by williamsdan5 on August 17th, 2012 4:47 PM
williamsdan5

Member since:
August 17th, 2012

Points: 10
110
points
You should try a master reset. Before I got the audio cutting. I would get a hum in the subwoofer. Turning the receiver off and on eliminated it but then the audio started cutting out.  After the master reset, the receiver is behaving. You will need to set up your receiver again.

Answer #2: Posted by ericbecker33 on November 5th, 2012 11:11 AM
ericbecker33

Member since:
November 5th, 2012

Points: 10
110
points
I had the same problem recently.  My receiver had been working fine for over a year and then out of the blue started shutting itself off when turning it up past moderate volumes.  I spoke with the wife and she had moved my speakers in the bookshelf to make room for some new pictures.  Turns out she had pulled the + partly from a pair connected to the right front channel and it was touching the -.  I simply re-connected both sides to make sure they weren't touching and everything has worked fine since.

Related Pioneer VSX-1020-K Manual Pages

Owner's Manual - Page 1

AUDIO/VIDEO MULTI-CHANNEL RECEIVER RECEPTOR AUDIO-VIDEO MULTICANAL VSX-1020 Register your product on http://www.pioneerelectronics.com (US) http://www.pioneerelectronics.ca (Canada) · Protect your new investment The details of your purchase will be on file for reference in the event of an insurance claim such as loss or theft. · Receive free tips, updates...
Owner's Manual - Page 2

... interference to radio communications. Product Name: AUDIO/VIDEO MULTI-CHANNEL RECEIVER Model Number: VSX-1020 Responsible Party Name: PIONEER ELECTRONICS (USA) INC. D3-4-2-1-3_A1_En WARNING...may invalidate the user's right to operate the equipment. Increase the separation between the equipment and receiver. - SERVICE SUPPORT DIVISION Address: 1925 E. DOMINGUEZ ST. To...
Owner's Manual - Page 4

... an IR receiver 35 Operating other Pioneer components with this Pioneer product. After...sound (Auto MCACC 37 Problems when using HDMI 23 Connecting your DVD player with no HDMI output 25 Connecting your TV with no HDMI input . . . 26 Connecting a satellite/cable receiver or other set-top box 27 Connecting a HDD/DVD recorder, VCR and other video sources 27 Connecting other audio components...
Owner's Manual - Page 9

... 8 9 HDMI iPod iPhone BAND AUDIO/ VIDEO MULTI- CHANNEL RECEIVER VSX-1020 TUNE PRESET PRESET TUNE TUNER EDIT ...Switches the receiver between AM and FM radio bands (page 48). TUNE / - PRESET / - Lights when the PQLS feature is connected (page 23). iPod/iPhone - Blinks when connecting an HDMIequipped component; lights when the component...
Owner's Manual - Page 24

... trademarks of the following digital audio formats:4 - A DVI connection, however, does not support audio signals. Some components that the component connected to this receiver also supports the corresponding format....of HDMI Licensing, LLC in equalizer is connected, it may occur when switching between audio formats or beginning playback. • Turning on page 22 for more information...
Owner's Manual - Page 28

...in the United States and/or other audio components This receiver has both digital and analog inputs, allowing you to connect audio components for use with analog audio recorders. Note 1 • Windows ... • With WMA9 Pro, sound problems may occur depending on your turntable has line-level outputs (i.e., it is possible to playback WMA9 Pro-encoded audio using HDMI, coaxial or optical ...
Owner's Manual - Page 35

... feature, make sure that you also have SR CONTROL jacks which component you can be able to control this unit using this receiver's remote control, see the manual supplied with this unit's sensor Many Pioneer components have at least one set of analog audio, video or HDMI jacks connected to another zone, you can use...
Owner's Manual - Page 43

... alphanumeric letters and numbers cannot be displayed and will be controlled using this receiver, and we recommend switching the equalizer off before connecting. • Pioneer cannot under any circumstances accept responsibility for the iPod nano 1G/2G), iPod fifth generation (audio only), iPod classic, iPod touch and iPhone. The system is compatible with the...
Owner's Manual - Page 56

... Important • The listening modes and many ways to listen back to sources using the EFFECT parameter in Setting the Audio options on page 67. Listening in surround sound Using this receiver equalizes playback sound levels. 06 Listening to your system Chapter 6: Listening to your speaker setup and the type of source you can be...
Owner's Manual - Page 60

...Press RECEIVER , then press SIGNAL SEL to select the input signal corresponding to the source component. The receiver selects...switch the input signals for the same listening position, depending on page 97 to 192 kHz), Dolby TrueHD, Dolby Digital Plus, DTS-EXPRESS, DTS-HD Master Audio, SACD and DVD Audio (including 192 kHz). Please select another input signal if this receiver...
Owner's Manual - Page 62

... below with a Control with HDMI-compatible Pioneer TV or Blu-ray disc player or with a component of another make that supports the Control with...audio cable to the audio input of this receiver will work with components of other components. You cannot carry out any operations during initialization, and you can be muted using the TV's remote control. • The receiver's input switches...
Owner's Manual - Page 64

... to all components, with the power for a component connected to be used on Pioneer Control with HDMI-compatible component is played. • The receiver's input switches automatically when the TV's channel is switched. • The synchronized amp mode remains in the synchronized amp mode, the synchronized amp mode is canceled if an operation that produces sound from the...
Owner's Manual - Page 80

... DVD recorders and VCRs). This is programmed to perform these commands if the non-Pioneer device uses separate signals for power on page 77). With Pioneer components, you don't need to program the receiver to switch on your DVD player, press DVD). Press MULTI OPERATION and then  SOURCE to perform the following operations by...
Owner's Manual - Page 92

... channel levels using test tones with the adjustment provided in Automatically setting up for the Auto MCACC setting in the AUDIO PARAMETER,...you will return to the Manual MCACC setup menu. it sounds 'boomy'), or that lower frequencies seem overly reverberant in the...Q / ATT - If this happens, bring the level down until OVER! Use / to select TRIM, then...
Owner's Manual - Page 110

...audio components on page 37 to be a time lag • See Automatically setting up for surround sound (Auto MCACC) on page 28). setting on your system again using MCACC (this will automatically compensate for better reception (see Speaker Distance on page 60). If there is not a malfunction of the subwoofer. Switch... for the output of the receiver. Noise is output when scanning...
Owner's Manual - Page 115

... the resolution, Deep Color or other setting for audio output. • To output signals in the audio may cause noise or interrupted audio. No picture or sound. • This receiver is not compatible with HDCP. ceases. • If the component is a DVI device, use a separate connection for your component. • While analog video signals are also HDCP...
Owner's Manual - Page 117

... Some formats of levels in a USB memory device to 8 (page 45). Check the USB memory device connection, then switch on The folders/files are currently stored Store the folders/files in a USB memory device. memory device as a fraud. A USB memory device is not compatible with this receiver (page 47). but the audio files stored...
Owner's Manual - Page 124

...Sony 2105, 2108, 2109, 2110, 2113 Toshiba 2111 VCR Pioneer 1035 ABS 1017 Adventura 1005 Aiwa 1005 Alienware 1017 American High 1004 Asha 1002 Audio Dynamics 1000 Audiovox 1003 Bang & Olufsen 1032 Beaumark 1002 Bell...1016 Howard Computers 1017 HP 1017 HTS 1029 Hughes Network Systems 1016, 1020, 1022, 1023, 1024 Humax 1016, 1020 Hush 1017 iBUYPOWER 1017 Instant Replay 1004 JC Penney 1000, 1001, 1002...
Owner's Manual - Page 128

... of sound levels is a registered trademark of sound. Copyright © 2010 Pioneer Corporation. We Want You Listening For A Lifetime Used wisely, your protection. To establish a safe level: • Start your equipment offers. Decibel Level Example 30 Quiet library, soft whispers 40 Living room, refrigerator, bedroom away from loud noise is often undetectable until you 've just purchased...
Owner's Manual - Page 259

...PURCHASE FOR FUTURE REFERENCE Model No Serial No Purchase Date Purchased From _____ KEEP THIS INFORMATION AND YOUR SALES RECEIPT IN A SAFE PLACE PIONEER ELECTRONICS OF CANADA, INC. PRODUCT WARRANTY PERIOD Home Audio... at the option of receiving your complaint, Pioneer will investigate the dispute ... PRODUCT RESULTING FROM ALTERATIONS, MODIFICATIONS NOT AUTHORIZED IN WRITING BY PIONEER, ACCIDENT...

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