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Pfaff Passport 2.0 Support Question

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Question posted by kateupnort on June 5th, 2014

I've Just Set Up My New Passport And The Tension Is A Mess.

I've rethreaded many times and rechecked the bobbin as well using the manual.

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Related Pfaff Passport 2.0 Manual Pages

Owner's Manual - Page 2

...PDNLQJDQ\DGMXVWPHQWLQWKHQHHGOHDUHDVXFKDVWKUHDGLQJ needle, changing needle, threading bobbin, or changing presser foot, etc. ‡ $OZD\VXQSOXJVHZLQJPDFKLQHIURPWKH...sewing machine. WARNING ²7RUHGXFHWKHULVNRIEXUQVÀUHHOHFWULFVKRFN or injury to comply with IEC/EN 60335-2-28 and UL1594. DANGER - IMPORTANT SAFETY INSTRUCTIONS When using this manual...

Owner's Manual - Page 3

Congratulations! &RQJUDWXODWLRQVRQSXUFKDVLQJ\RXUQHZ3)$))ŠVHZLQJPDFKLQH$VDVHZLQJHQWKXVLDVW\RX KDYHDFTXLUHGDPDFKLQHWKDWIHDWXUHVWKHYHU\ODWHVWLQERWKGHVLJQDQGWHFKQRORJ\HQDEOLQJ\RXWR WUDQVIRUP\RXUFUHDWLYHLGHDVLQWRUHDOLW\ %HIRUH\RXVWDUWSOHDVHVSHQGVRPHWLPHUHDGLQJWKLVRZQHU·VPDQXDO

Owner's Manual - Page 5

... control 31. Thread guides 6SRROFDSV 24. Felt pad 6FUHZGULYHUIRUQHHGOHSODWH 38. Top parts 21. Thread tension dial Rear side 30. Main switch, connectors for auxiliary spool pin %REELQZLQGHUOHYHUDQG bobbin spindle 7DNHXSOHYHU 7KUHDGWHQVLRQGLVFV %REELQZLQGHUWHQVLRQGLVF 29. Presser foot lift 33. Multi...

Owner's Manual - Page 6

... is used for straight stitching and zigzag stitching with a stitch length longer than 1.0 mm. The toe on the foot is used mainly for...0RYHWKH needle position to the right or left to sew closer to zipper teeth. Fancy stitch foot 1A with IDT&#...system This foot can be snapped on the machine upon delivery) in the This foot is disengaged when using presser foot 2A, 5B. 6 Presser feet...

Owner's Manual - Page 10

...on to the rear socket on the bottom right side of the machine $ 2. Note: Your PFAFF® passport™ 2.0 sewing machine is DGMXVWHGWRSURYLGHWKHEHVWVWLWFKUHVXOWDWQRUPDOURRP ...HGHOHFWULFLDQWR LQVWDOOWKHSURSHURXWOHW'RQRWPRGLI\WKHSOXJ in use. Unplug the foot control cord from the machine. 3. Preparations Unpacking 3ODFHWKHER[RQDVWHDG\ÁDWVXUIDFH...

Owner's Manual - Page 12

... thread spool. 0DLQVSRROSLQLQYHUWLFDOSRVLWLRQ Threading the machine Make sure that the presser foot is raised and the needle is used when winding a bobbin thread from back to front. Thread the needle. $X[LOLDU\VSRRO...WKHOHIWWKUHDGJXLGH& from a second spool of thread or for a second spool when sewing with a twin needle. Insert the auxiliary spool pin into the hole at the WRSRI...

Owner's Manual - Page 13

... threader gently swing back. Pull the thread loop out behind the needle. The needle must be in its highest position to thread the needle automatically. Use the handle to make sure the needle is fully raised. The hook pulls the thread through the needle eye. 3ODFHWKHWKUHDGIURPWKHEDFN...

Owner's Manual - Page 15

...ZLWKWKHIDT™ system, use SUHVVHUIHHWZLWKWKHFHQWHUEDFNFXWRXW) ...bobbin case with WZRÀQJHUVDWWKHULEEHGDQNOH3XOOWKHIDT™ system down until it away from the top and bottom at the same time...SUHFLVHO\3)$))Š passport™ 2.0VHZLQJPDFKLQHSURYLGHVWKHLGHDO F solution: the integrated dual feed, IDT™V\VWHP$V on industrial machines, the IDT&#...

Owner's Manual - Page 16

... you are going to sew and check the tension. 16 Reduce the needle thread tension. ,I WKHEREELQWKUHDGLVYLVLEOHRQWKHWRSVLGHRI the fabric, the needle thread tension is too loose. Presser...WKHPD[LPXPSUHVVXUHDYDLODEOH 'RQRWWU\WRWXUQWKHGLDODQ\IXUWKHU Thread tension To set the thread tension, turn the dial on a scrap piece of fabric. ,I WRSWKUHDGLVYLVLEOHRQWKH...

Owner's Manual - Page 17

... The sewing machine needle plays an important UROHLQVXFFHVVIXOVHZLQJ8VHRQO\TXDOLW\QHHGOHV :HUHFRPPHQGQHHGOHVRIV\VWHP+ The needle package included with a yellow band. Use with metallic...VWLWFKSODWH 'RQRWXVHDV\PPHWULFDOWZLQQHHGOHV+ VLQFHLWPD\ damage your machine FRQWDLQVQHHGOHVRIWKHPRVWIUHTXHQWO\XVHGVL]HV Universal needle (A) 8QLYHUVDOQHHGOHVKDYH...

Owner's Manual - Page 18

...ZLOOJRQR further. 5. Tighten the needle screw as tight as it will go. Use the hole in the multi-purpose tool to hold the needle. /RRVHQWKHQHHGOHVFUHZ8VHWKHVFUHZGULYHU if necessary. 5HPRYHWKHQHHGOH 4. Insert the new needle, using the multi-purpose tool. Lowering feed dogs Changing the needle 1.

Owner's Manual - Page 19

... Needle up/down (6) 3UHVVWKLVEXWWRQWRPRYHWKHQHHGOHXSRUGRZQ The setting of stitching, press the UHYHUVHEXWWRQZKLOHDFWLYHO\VHZLQJ7KHPDFKLQH will complete the current stitch...WKHEXWWRQEHFRPHVOLW$IWHU sewing the desired length of the needle stop position is changed at the same time. Press the button once to stop the machine without using the foot control. Start/stop...

Owner's Manual - Page 20

Warning messages/sound Main motor overloaded

Owner's Manual - Page 21

Stitch adjustments Sewing When the machine is turned on, straight stitch 01 is selected by that number. Select a stitch Press a combination of the 0 to 9 buttons to select the stitch represented by default.

Owner's Manual - Page 22

Sewing techniques Three-step zigzag stitch 6WLFKQXPEHUFDQEHXVHGWRRYHUFDVWUDZHGJHV Make sure the needle pierces the fabric on the left VLGHDQGRYHUFDVWVWKHHGJHRQWKHULJKWVLGH 6WLFKQXPEHUFDQDOVREHXVHGDVDQHODVWLFVWLWFK to allow seams to stretch when sewing knit fabrics. Buttonholes

Owner's Manual - Page 24

Place fabric or stabilizer in position under the hole or tear in your garment as close to your garment. 6HOHFWVWLWFKQXPEHUWKHGDUQLQJVWLWFK 6WDUWVHZLQJDERYHWKHKROHDQGRYHULW 2QFH\RXKDYHVHZQDFURVVWKHKROHSUHVV WKHUHYHUVHEXWWRQ$ WRVHWWKHOHQJWKRIWKH VWLWFK Darning and mending 'DUQLQJDVPDOOKROHRUDWHDUEHIRUHLWEHFRPHV ODUJHUFDQVDYH...

Owner's Manual - Page 25

Quilting $TXLOWXVXDOO\FRQVLVWVRIWKUHHOD\HUVWZROD\HUV of fabric with a layer of batting sandwiched between. 7RVHZWKUHHOD\HUVWRJHWKHU\RXKDYHDZLGH YDULHW\RIVWLWFKHVDQGWHFKQLTXHVWRFKRRVHIURP Stitch-in-the-Ditch 8VHWKH)DQF\VWLWFKIRRW$ZLWKIDT™ system. 6WLWFKLQJLQWKHGLWFKPHDQVXVLQJWKHJXLGHRQWKH SUHVVHUIRRWWRIROORZWKHVHDPVLQWKHTXLOWEORFNV %...

Owner's Manual - Page 27

...FRYHU C C B A D 27 Lift up the stitch plate. Clean the feed dogs and the bobbin area with the brush found with a dry cloth. Clean the area with the brush or with the accessories. Maintenance Cleaning the machine To keep your sewing machine operating well, clean LWRIWHQ1ROXEULFDWLRQRLOLQJ LVQHHGHG Wipe the exterior...

Owner's Manual - Page 28

...VPDOOIRUWKHWKUHDG" Insert needle correctly, see page 18. 8VHQHHGOHV\VWHP+ Insert a new needle. Check how the machine is threaded. $WWDFKFRUUHFWSUHVVHUIRRW Make sure the needle is threaded. Troubleshooting ,QWKLVWURXEOHVKRRWLQJ...EUHDNV" 7KHPDFKLQHZLOOQRWVHZ" The sewing machine function buttons do not UHVSRQGWRWRXFK" Remedy Make sure that all plugs are not lowered.

Owner's Manual - Page 29

Check needle thread tension and the threading. The machine does not feed or feeds irregularly 'LG\RXWKUHDGWKHPDFKLQHSURSHUO\" Check how the machine is threaded. +DVVHZLQJOLQWFROOHFWHGEHWZHHQWKHIHHGGRJV" 5HPRYHWKHVWLWFKSODWHDQGFOHDQWKHIHHGGRJV with a brush. Bobbin thread breaks 'LG\RXLQVHUWWKHEREELQSURSHUO...