Question posted by countryroberta on August 23rd, 2011
How To Use Pay Pal
i forgot my password and was given a new one . when i try to use it it says my credit card is already in use . its the only card i have .what do i have to do so i can use the new password on my card
Current Answers
Answer #1: Posted by Odin on August 23rd, 2011 6:19 PM
This happened because you opened a new PayPal account instead of replacing your password for the same account. You can replace your password for the same account if you give PayPal the same email address with which you originally registered. Here's the procedure:
- Go to the PayPal website.
- Click Problem with login? in the Account login box.
- Click I don’t know my password.
- Enter the email address you registered with PayPal.
- Enter the characters shown in the image in the security text box, and click Continue.
- Enter information to confirm that you own the account, and click Continue.
- Enter your new password twice, and click Submit.
If you have further problems you can phone PayPal at 888-221-1161.
Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.
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