Question posted by jillie02 on February 24th, 2014
How Do I Contact Customer Service At Paypal?
I need to contact Paypal regarding an order I paid via paypal but still haven't receive.
Current Answers
Answer #1: Posted by Odin on February 24th, 2014 6:37 PM
Odin
Member since:
April 10th, 2010 Points: 41,236,690
Member since:
April 10th, 2010 Points: 41,236,690
Your recourse (at least at first) is not with PayPal but with the merchant. If however that course is not productive, PayPal's Purchase Protection may kick in. Since there's a time limit on its application, you will want to attempt resolution promptly. Log in and see this PayPal page for more details.
To invoke PayPal's Purchase Protection, in the U.S. call 888-221-1161 or 402-935-2050. To shortcut the seemingly interminable phone menu, repeat "Agent" in response to every prompt.
You can reach PayPal U.K. by phone or email from this contact page.
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