Question posted by janisspaulding on January 17th, 2014
I Just Checked My Junk Email And Have A Bill From You For Over $500.00.
I don't see how you can be sending us this huge bill as we do not use your services. Please contact me asap with more information. I don't know if this is a question of stolen identity or what but we are not your customers.
Current Answers
Answer #1: Posted by bernadette2013 on January 17th, 2014 2:57 PM
bernadette2013
Member since:
September 7th, 2013 Points: 485,260
Member since:
September 7th, 2013 Points: 485,260
You need to contact the customer care department here:
Residential Customer Service: 1-800-743-5000
Business Customer Service Center: 1-800-468-4743
Their mailing address is:
Bill Payments
Pacific Gas and Electric Company
P.O. Box 997300
Sacramento, CA 95899-7300
They will surely help you out. Note that there are SCAMs taking place in the name of PG&E so do contact them in this regard.
Hope this solution helps.
If you find the answer helpful, kindly accept it as a Solution.
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