Question posted by yburucu on January 15th, 2013

What Can I Do If My North Face Shoe Thorned Up In 3 Months?

Hi , i bought thise lovely shoes from a NorthFace store in wisconsin, they are very confirtable and i loved it when i bought it. Shortly after i bought these shose (2 months) i noticed my right shoe got ripped from the left inside. i bought them in september 11 2012. what can i do. i am little dissapointed because. this is my third pair that i have and i had no problem with my old shoes. i bought this shoes because i thought it will be the same. Please contact me regarding this metter Yahya Burucu

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Current Answers

Answer #1: Posted by dandaman1200 on March 31st, 2013 10:29 AM
dandaman1200

Member since:
December 9th, 2010

Points: 481,180
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It sounds like a manufacturing defect with the shoes. North Face has a lifetime warranty on this. You can ship the shoes in to this address and they will fix them or give you new ones: The North Face Warranty Department 14450 Doolittle Drive San Leandro CA 94577  

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