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Netgear WNR2000 Support Question

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Question posted by tedonaldson on December 27th, 2011

Can't Connect Via Wireless Signal On Laptop Running Windows Vista

Netgear N300 router. I can connect to internet on my desktop and a laptop both running Windows 7 but I can't connect another laptop running Windows Vista.  The Vista laptop will connect if hard wired with the ethernet cable, but will not connect wirelessly.  The Windows 7 laptop connects fine wirelessly or via ethernet.

Current Answers

Answer #1: Posted by kcmjr on December 27th, 2011 10:38 AM
This answer was accepted by the poster of the original question.
kcmjr

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This will be evry difficult to troubleshoot over a one-way forum such as this.  If you don't have the user guide grab a copy here:  http://www.helpowl.com/manuals/Netgear/WNR2000/2426.

Sounds like the wireless may not be turned on on the laptop.  Check the network properties to be sure the wireless is enabled.

Beyond that there isn't a lot I can do without more detail.  Things such as exact error messages and exactly what you do or do not see.


Licenses & Certifications: Microsoft, Cisco, VMware, Novell, FCC RF & Amateur Radio licensed.

Related Netgear WNR2000 Manual Pages

WNR2000 Setup Manual - Page 3

... Your Wireless Router 6 Updating Your Router Firmware 7 Setting Up Your Wireless Security 7 Installing Your Wireless Router 7 Installing Your Router Using the Smart Wizard 9 Using the Smart Wizard ...9 Accessing Your Router After Installation 10 Manually Installing Your Router 11 Connecting Your Wireless Router 12 Verifying Your Connection 15 Setting Up Your Router for Internet Access...
WNR2000 Setup Manual - Page 11

... feature that support Wi-Fi Protected Setup (WPS), you check for Internet Access" on the Internet quickly, the Resource CD contains a Smart Wizard™ Installation Assistant. Updating Your Router Firmware NETGEAR is always improving the operability and features included with your Wireless Network connections and select the appropriate and optimum security options for configuring security...
WNR2000 Setup Manual - Page 12

... does not recommend or support adding a NETGEAR router behind another router, or replacing a gateway with the default settings of a home router. This is available on page 9 to Know Your Wireless Router Smart Wizard requires a PC running the Smart Wizard Installation Assistant on page 11. If you choose to protect your wireless router for Internet Access" on page 11). If you...
WNR2000 Setup Manual - Page 13

To install your router using on your PC. In the CD's menu, click Setup to complete. Follow the remaining instructions and prompts. Before using a PC with Windows Vista, Windows 2000, or Windows XP with Service Pack 2, and with a wired Ethernet connection, not a wireless connection. • You have an Internet service connection through an Internet Service Provider (ISP). • You have...
WNR2000 Setup Manual - Page 20

... Settings" on page 39 for Internet Access When configuring your wireless router manually, you must log in the address field of these addresses to connect to your wireless router: http://www.routerlogin.net or http://www.routerlogin.com. 16 Manually Installing Your Router Power. Wireless. Type http://www.routerlogin.net in to your wireless router to set it up initially...
WNR2000 Setup Manual - Page 26

... and is able to determine which wireless security option it supports. Check the Wireless Connections Properties and ensure that each wireless device match the security settings of any wireless adapters must be used for wireless connectivity: 1. If they do not match, you will not get a wireless connection. 3. Select the region where the router is NETGEAR. On the main menu, select...
WNR2000 Setup Manual - Page 27

... Netscape Navigator. To access the Internet from NETGEAR, go to http://www.wi-fi.org. All other Wi-Fi-certified products available from any WPS connection using the WPS method of connecting to the ISP. If you can be compatible with NETGEAR products that will connect wirelessly to the router. If you install a NETGEAR adapter that supports WPS, its...
WNR2000 Setup Manual - Page 30

...computers requires access. Configure and test your network. Your wireless router automatically connects to the Internet when one of any computer connected to run a dialer or login application such as Microsoft Internet Explorer or Netscape Navigator. To access the Internet from any wireless adapters must then change the router's SSID, channel, or security settings, you will not get...
WNR2000 Setup Manual - Page 31

... browser should see the wireless router's Internet LED blink, indicating communication to the ISP. You should begin to your wireless router, launch a browser such as needed. log in, or disconnect. These functions are performed automatically by the wireless router as Microsoft Internet Explorer or Netscape Navigator. To access the Internet from any computer connected to display a Web...
WNR2000 User Manual - Page 43

... 2-19. . For information about this check box to disable WMM. When you add wireless clients, whether or not they are WPA-PSK and WPA2-PSK. The WNR2000 router provides two methods for connecting to a wireless client that implement Push 'N' Connect. Note: NETGEAR's Push 'N' Connect feature is based on the Wi-Fi Protected Setup (WPS) standard (for the symbol...
WNR2000 User Manual - Page 102

... NETGEAR Wireless-N Router WNR2000 User Manual • Backing up computers over the network has become popular due to transfer 1 gigabyte (1 GB) of inexpensive mass storage. Theoretical Transfer Time for 1 Gigabyte Network Connection Gigabit wired Ethernet RangeMax NEXT Wireless-N Powerline HD 100 Mbps wired Ethernet 802.11n wireless 802.11g wireless 802.11b wireless 10 Mbps wired Ethernet...
WNR2000 User Manual - Page 122

... an Internet IP address from your service provider. If 0.0.0.0 is shown, your wireless router has not obtained an IP address from the your service provider, the problem might be one of the following: 7-6 Troubleshooting v1.3, February 2009 If your router is shown for example, converting ADSL or Cable data into Ethernet networking information. NETGEAR Wireless-N Router WNR2000 User...
WNR2000v2 Setup Manual - Page 3

... Your Wireless Router 6 Installing Your Wireless Router 7 Updating Your Router Firmware 8 Installing Your Router Using the Smart Wizard 9 Using the Smart Wizard ...9 Accessing Your Router After Installation 11 Manually Installing Your Router 12 Connecting Your Wireless Router 13 Verifying Your Connection 16 Setting Up Your Router for Internet Access 17 Configuring Your Wireless Network...
WNR2000v2 Setup Manual - Page 11

...: If you cannot or prefer not to use the Smart Wizard Installation Assistant, see "Connecting Your Wireless Router" on page 13). 2. Before running Microsoft Windows. If you choose to use the Smart Wizard Installation Assistant. - NETGEAR does not recommend or support adding a NETGEAR router behind another router, or replacing a gateway with the default settings of two methods: • Smart...
WNR2000v2 Setup Manual - Page 13

Before using a PC with Windows Vista, Windows 2000, or Windows XP with Service Pack 2, and with a wired Ethernet connection, not a wireless connection. • You have an Internet service connection through an Internet Service Provider (ISP). • You have the configuration information provided by automating many of the steps. At each step in the setup process, the Smart ...
WNR2000v2 Setup Manual - Page 21

....net in to your computer is securely attached to Configure Your Wireless Network" on your wireless router's settings later. Figure 12 Internet. Wireless. Green indicates that your wireless router to set it is not, make sure that the modem is turned on page 38 for each connected computer on page 23. See "Restoring the Default Password and Configuration...
WNR2000v2 Setup Manual - Page 26

... Network 22 The SSID of the router. Leave the wireless mode at its default setting. 5. Log in the wireless router. Select the region where the router is NETGEAR. Program the wireless settings of each wireless device match the security settings of any wireless adapters must be used for wireless connectivity: 1. Check the Wireless Connections Properties and ensure that TCP/IP...
WNR2000v2 Setup Manual - Page 27

... client device.1 WPS automatically configures the SSID and wireless security settings for the router (if the router is not supported by using the router settings, use WPS, the only security methods supported are clients). NETGEAR's Push 'N' Connect feature is based on setting up a mixed network, see the wireless router's Internet LED blink, indicating communication to use the procedures...
WNR2000v2 Setup Manual - Page 30

... 26 To access the Internet from any wireless adapters must then change the wireless router's SSID, channel, or security settings, you set up your wireless network and security settings manually first, and only use WPS for wireless connectivity. If you are planning a mixed network of WPS capable devices and non-WPS capable devices, NETGEAR suggests that they do...
WNR2000v2 Setup Manual - Page 31

...wireless router as Dial-Up Networking or Enternet to connect, log in, or disconnect. The browser should see the wireless router's Internet LED blink, indicating communication to the ISP. You should begin to display a Web page. To access the Internet from any computer connected to your computers requires access. Configuring Your Wireless Network 27 Your wireless router is not necessary to run...

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