Resetting My Password, When I Cannot Login To My Email Account!

I cannot even login into by long-time email account with NETZERO. The problem began when using a droid phone, SAMSUNG A10e and at the netzero message center where i always used to login REFUSES TO ACCEPT MY PASSWORD. I have tried with my long-password to login over and over without success! When in change PW menu but get looped around! I will give you an email with NETZERO that i can get connected at login and read/retrive ALL MY EMAILS THERE. SO, INORDER TO GET YOUR REPLY I WILL HAVE TO GIVE YOU THST EMAIL ADDRESS. OKAY?

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Answer #1: Posted by techyagent on May 1st, 2020 8:42 PM

This answer was accepted by the poster of the original question.

techyagent

Member since:
June 17th, 2014

Points: 4,799,800

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"I can't get past the My NetZero login page"

If you are continually looped back to the My NetZero login page and are unable to access the billable services signup form, there are a couple of possibilities as to why this is occurring:

A. Ensure that cookies are enabled in your browser

Please check this link for reference:-

https://help.netzero.net/support/errors/ez24-login.html

Thanks