Question posted by rangers2242 on July 17th, 2011
We Are Unable To Connect You To Netflix. Xbox 360 And Ps3
I have been having problems with netflix all day. This morning when i tried to login it was telling me my account information was incorrect even though i know that it wasn't. I clicked forgot password and changed it through the email, then tried to login again only for it to say the info was wrong. I tried again a few hours later and it let me login but everytime i tried to leave the main page that it brings you to after you login it would try to make me login again. I left it for a few hours again and now i seems to work fine on my computer but when i try to use it on my ps3 or 360 it just says we are unable to connect you to netflix please go to netflix.com/tvhelp. I went to that but there is nothing helpful there so i tried to call and it just said they had a lot of calls and to call back later which i did and it still said the same thing. this is longer than it needs to be but what i need to know is how to fix it on my consoles it does not give any error code or anything like that i deleted netflix on both and reinstalled and that also did not work.
Current Answers
Answer #1: Posted by Anonymous-33769 on July 18th, 2011 5:26 AM
Netflix was experiencing server outages ... too much weekend web traffic. It's temporary and should be resolved shortly if it hasn't been already.
Netflix was also experiencing database issues. It's temporary and should be resolved shortly if it hasn't been already. If you're still having a problem, you can call 1-866-716-0414.
Netflix was also experiencing database issues. It's temporary and should be resolved shortly if it hasn't been already. If you're still having a problem, you can call 1-866-716-0414.
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