Question posted by tranonnie on April 18th, 2011

Why Havent I Received A Netflix Response Since You Received My Last Movie Back?

I returned my movie and you received it last week but you usually respond to next one shipping out ? nothing ? I have 5 movies in queue.

Current Answers

Answer #1: Posted by Anonymous-27043 on April 18th, 2011 5:51 AM
This answer was accepted by the poster of the original question.
Anonymous-27043

Member since:
April 16th, 2011

Points: 12,410
1,100
points
This is HelpOwl, not Netflix. There is no way for Netflix to know the DVD was lost in the mail until you tell them. Go log in to your account, go to the bottom of the page and click on Contact Us. The first item in the list is to report a shipping problem. Click that and report the lost DVD.

Similar Questions

How Long Does It Take To Receive Your Movie In The Mail?
I would like to know how long It takes to receive your DVD's in the mail after its added to your que...
(Posted by Missycupkake30 9 years ago)
Didn't Receive My Movie
I was suppose to receive a movie today. It didn't arrive.
(Posted by stellaswirlery 11 years ago)
How To Report When One Has Not Received A Movie
I have been a member for quite some time and only received one movie and missing the other one. So w...
(Posted by tooni2525 12 years ago)
Mailed 2 Movies Back Yesterday, But Have Received Confirmation Via E-mail For
only 1 coming back for tomorrow? Why are we not receiving 2 movies for tomorrow, Feb. 2, since we re...
(Posted by patsytolbert 13 years ago)
Ask a New Question
Use the box below to post a new question about NetFlix.
Points & Prizes
  • You can earn points for nearly everything you do on HelpOwl.com
  • You can trade in those points for gift cards at leading retailers such as Amazon.com and Walmart
  • It's that simple!
See How it Works
Create a Free Account

NetFlix Reviews

View thousands of NetFlix user reviews and customer ratings available at ReviewOwl.com.

Contact Information

Complete NetFlix customer service contact information including steps to reach representatives, hours of operation, customer support links and more from ContactHelp.com.

Scoreboard Ratings

See detailed NetFlix customer service rankings, employee comments and much more from our sister site.