Question posted by mjvw on March 15th, 2014

Trying To Access Netflex For The First Time On Our Apple Tv

This is the first time we have tried to access netflex on our apple tv. i put in email address and password, but it will not take it saying not on record. what's the deal

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Answer #1: Posted by pellkiness on March 16th, 2014 7:03 AM
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pellkiness

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If you are able to access Netflix on a computer or other device using the same login information, then your TV setup is not correct. Uninstall Netflix and reinstall according to the instructions.

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