Question posted by euicwilliams6719 on November 10th, 2013

I Am Streaming Through A Samsung Blueray Player. When i Try To Turn Off

the player, the light flashes but it does not cut off, i have to unplug the player. i can not watch a movie without it stopping or freezing on me no matter what movie I'm watching. it unfair that i pay a monthly fee and never get to watch a full movie because of this matter. please help me.

Current Answers

Answer #1: Posted by StLFanMan on November 13th, 2013 1:56 PM
This answer was accepted by the poster of the original question.
StLFanMan

Member since:
August 14th, 2013

Points: 1,576,405
1,100
points
This could be a lack of bandwidth problem. If you don't have enough bandwidth, you can experience freezing issues. You can also check to ensure your internet connection is working properly by checking network settings.

If necessary, you can also reset your internet connections, and/or deactivate and then re-activate Netflix on your Samsung Blu-ray player to see if that fixes the issue.

I hope this helps!

Similar Questions

Netflix App On Blueray Player
Why can't I open my Netflix app on my Samsung BlueRay player?
(Posted by ds5657 10 years ago)
After Instant Watch Loads, There Is No Video. I'm Using A Samsung Blueray Device
Please help. It was fine before. Then I keep getting "no Internet connection" error. I reinstalled N...
(Posted by Lileurasian 11 years ago)
I Just Purchased A Magnavox Wireless Dvd/blueray Player So I Can Play Netflix
anytime. I am a NetFlix customer. The menu on this unit does not include Netflex. I do not have my a...
(Posted by kevinfrance 13 years ago)
Movies Do Not Show In My Que On My Blueray Player
After putting movies in my instant que how do I get them to download to my blueray player?
(Posted by erdocslou 13 years ago)
Ask a New Question
Use the box below to post a new question about NetFlix.
Points & Prizes
  • You can earn points for nearly everything you do on HelpOwl.com
  • You can trade in those points for gift cards at leading retailers such as Amazon.com and Walmart
  • It's that simple!
See How it Works
Create a Free Account

NetFlix Reviews

View thousands of NetFlix user reviews and customer ratings available at ReviewOwl.com.

Contact Information

Complete NetFlix customer service contact information including steps to reach representatives, hours of operation, customer support links and more from ContactHelp.com.

Scoreboard Ratings

See detailed NetFlix customer service rankings, employee comments and much more from our sister site.