Question posted by Steve28382 on January 18th, 2014

Just Joined Netflix

I have just joined and although I can watch Netflix on my iPad I can't watch in on my tv the screen gets stuck stating that it is retrieving titles, it just won't move past this point thanks steve

Current Answers

Answer #1: Posted by StLFanMan on January 21st, 2014 9:47 AM
This answer was accepted by the poster of the original question.
StLFanMan

Member since:
August 14th, 2013

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This could be due to the internet connection being too slow (too weak), you do not have enough bandwidth (would need to contact your Internet Service Provider), or a problem with Netflix itself. If it's a problem with Netflix, I would advise calling their support team at 1-866-579-7172.

Alternatively, you can try to deactivate Netflix on your TV and then re-activate it to see if it corrects itself.

Good luck!

Answer #2: Posted by BusterDoogen on January 18th, 2014 10:00 AM
BusterDoogen

Member since:
October 30th, 2011

Points: 28,565,407
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Your tv must have built in wireless or you need a streamer like Roku.

I hope this is helpful to you!

Please respond to my effort to provide you with the best possible solution by using the "Acceptable Solution" and/or the "Helpful" buttons when the answer has proven to be helpful. Please feel free to submit further info for your question, if a solution was not provided. I appreciate the opportunity to serve you!

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