Phone Service

I recently (yesterday) tried to purchase more minutes for my phone, but when I went to submit my card a message popped up that said, " Credit Card was not valid yet it shows up on my bank statements as being charged. However, I have not received any minutes/airtime and now my phone is deactivated

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Answer #1: Posted by freginold on July 9th, 2015 3:42 AM

This answer was accepted by the poster of the original question.

freginold

Member since:
December 20th, 2011

Points: 23,253,895

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Hello, it sounds like there may have been a glitch in the system... hopefully they are not purposefully trying to defraud you. You will need to contact Net10 and explain the situation to them. You can reach their customer service here:

http://www.net10.com/ebiz/customerService.jsp?task=customerservice

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Answer #2: Posted by MiaNet on July 9th, 2015 7:22 AM

MiaNet

Member since:
May 16th, 2012

Points: 96,030

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Hi anaruhland9413! I am sorry for what happened. I noticed your complaint on this blog and would like to help you. Just send me your name, contact number and your phone serial number or cell number and we will resolve your issue right away. Just copy and paste your comments from the blog and include it in your email to us. Please email your information to [email protected] or you can chat with us live at http://bit.ly/1b9xrmg.

Mia

NET10 Wireless