Motorola VT2442 Support Question
Motorola VT2442 Support Question
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Question posted by lisMW on February 6th, 2014
How To Find Password For Surfboard Sbg6580
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Related Motorola VT2442 Manual Pages
User Guide - Page 2
Motorola and the Stylized M logo are the property of merchantability and fitness for a particular purpose. Safety and Regulatory Information •
Motorola SURFboard • User Guide
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© 2010 Motorola, Inc.
Motorola reserves the right to revise this manual at any time. Motorola may be reproduced in content ...
User Guide - Page 3
... PASSWORDS 9 Restoring the Default Username and Password......17 Create Policies to Block or Allow Content 17 Create an Override Password 18 Add Users to the Parental Controls 18 Create a Time of ... Wi-Fi Protected Security Feature (WPS 4 Rear Panel...4 Installing the Modem Connecting the SBG6580 ...5
Wall Mounting the Modem...6 Wall Mounting Template...8 Connecting to the Internet PROTECT YOUR ...
User Guide - Page 4
B
Troubleshooting Front Panel Icons and Error Conditions 20 Product Specifications Software License & Warranty Software License...24 Warranty Information...26
Safety and Regulatory Information •
Motorola SURFboard • User Guide
iv
User Guide - Page 9
... your purchase of a Motorola SURFboard® SBG6580 Wi-Fi Cable Modem Gateway. NOTE: Devices received from service providers may not include the CD-ROM.
Provides basic information for connecting the SBG6580
Contact Information
For technical support or to learn more about Motorola products, visit the Motorola support website at http://broadband.motorola.com/consumers/support...
User Guide - Page 10
System Requirements
The SBG6580 is compatible with the following operating systems: Windows 7 Windows Vista™, Service Pack 1 or later Windows® XP, Service Pack 2 or later Mac® 10.4 or later (Ethernet connection only) UNIX® Linux®
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Introduction •
Motorola SURFboard • User Guide
2
User Guide - Page 12
.... DO NOT use the USB port to connect a Mac, UNIX, or Linux computer
Returns modem to the SBG6580 Wi-Fi network. Rear Panel
Note: The USB port is made
2 USB* 3 RESET 4 CABLE 5
For Windows... the cable modem
Coaxial cable connector
+12VDC Power connector
Product Overview •
Motorola SURFboard • User Guide
4 This guide provides instructions for the RECEIVE and SEND features.
User Guide - Page 13
...end of the cables to lightning could create a safety hazard and damage the product.
1. B
3
Installing the Modem
Connecting the SBG6580
This product is connected to a cable outlet.
2. Plug the power cord into an electrical wall outlet.
5. Wi-Fi set ....
3. Select the Internet connection type (Ethernet Cable -OR- Installing the Modem •
Motorola SURFboard • User Guide
5
User Guide - Page 14
Installing the Modem •
Motorola SURFboard • User Guide
6
Use anchor bolts if necessary (for installing a network interface ...Phillips or flathead Two M3.5 (#6) screws with a flat underside and maximum screw head diameter of 9.0 mm to mount the gateway. Note: Contact a qualified installer to concrete, masonry, a wooden stud, or some other solid wall material. See the ...
User Guide - Page 15
Installing the Modem •
Motorola SURFboard • User Guide
7 Re-plug the power cord into the +12VDC Power connector ...wall and underside of at least 1½ inches (3.8 cm). Reconnect the coaxial and Ethernet (or USB) cables after mounting the gateway. 4.
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Before drilling holes in the wall, check the structure for potential damage to prevent any safety hazards. 6. Note: The...
User Guide - Page 17
.... 1. Select Yes under Restore Factory Defaults. 2. Protect your information and your new username in the Password Change Username field. 6. admin. 4. Connecting to the Internet •
Motorola SURFboard • User Guide
9 Open a browser window. 2.
Log in the default Password;
Write down your modem over a wireless network connection.
1. NEVER configure your new...
User Guide - Page 18
...Internet connections. 4. Double-click Network and Sharing Center to the Internet •
Motorola SURFboard • User Guide
10 Click Continue if you may need to configure your network... Network and Sharing
Center window. 4. B
Testing Your Internet Connection
After changing the default passwords, you are ready to enjoy the Internet. Right-click the network connection for your permission...
User Guide - Page 20
... the Status menu to change passwords, you complete configuring your modem...click OK to perform routine maintenance tasks. Status and Basic Settings •
Motorola SURFboard • User Guide
12 Restoring Your Modem Configuration Using a Backup Copy
1....
Status and Basic Settings
Use the Status and Basic pages of the SBG6580 to observe how your network and modem are Connected to a safe ...
User Guide - Page 22
... 2 with Pre-Shared Key
Notes:
• Motorola recommends using WPA2-PSK. • The SBG6580 has a default Pre-Shared Key. Use the default key to the modem's interface. 2. Log... Easy and quick start up SES - (Secure Easy Set-up 8. Creating Wi-Fi Networks •
Motorola SURFboard • User Guide
14 Click Wireless. 3. Click Primary Network. 4. For better security, Motorola recommends that ...
User Guide - Page 24
.... 2. The system reports when you are pairing, and then connect by pushing
the device's WPS button. Select Push-Button from the SBG6580 GUI
1. Creating Wi-Fi Networks •
Motorola SURFboard • User Guide
16 Select WPS from the Automatic Security Configuration pull-down menu. 6. Select your network name on the device to...
User Guide - Page 26
... for the network, but override blocked domains by entering the password. 1.
Enter the new override password. 2. Re-enter the new password. 3. Click Apply. Check the Enable box. 5. Enter ...to 3:30 PM). Enter a Password. Friday). 7. Select the new policy from the list. 4. Click ToD Filter. 2. B
Create an Override Password
An override password allows you to the Parental ...
User Guide - Page 27
...key. If you have to reset the SBG6580 to its original factory settings if the gateway is working . • Press the RESET button on the SBG6580.
• To temporarily eliminate the Security...your wireless clients support AES, change the WPA
Encryption to AES.
51BTroubleshooting •
Motorola SURFboard • User Guide
19 Call your system described in "Cannot send or receive data."...
User Guide - Page 28
... not properly
The SBG6580 is unplugged
plugged into the power outlet
FLASHING Downstream receive channel The downstream channel is lost cannot be acquired
FLASHING Upstream send channel cannot The upstream channel is lost be acquired
FLASHING IP registration is unsuccessful The IP registration is lost
51BTroubleshooting •
Motorola SURFboard • User Guide...
User Guide - Page 31
...OS 9 or higher, Ethernet connection UNIX: Ethernet connection Home Networking: Ethernet router or Wi-Fi access point
NETWORK
Gateway DHCP, NAT, VPN tunneling; full suite of Windows, although not specifically..., or later; Product Specifications •
Motorola SURFboard • User Guide
23 L2TPv2
Wi-Fi LAN 802.11b/g/n Wi-Fi, WDS bridging, 802.11e WMM admission control, QoS
Power Management...
User Guide - Page 32
...included with the operation of this License. Software License & Warranty •
Motorola SURFboard • User Guide
24
The Software includes associated media, any printed materials, ... and all copies of such Software.
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Software License & Warranty
SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway
Motorola, Inc. You may be displayed, any copyright notices or startup ...
User Guide - Page 34
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Warranty Information
SURFboard SBG6580 Wi-Fi Cable Modem Gateway
Home & Networks Mobility ("Motorola")
Retail Purchasers: If you purchased...OPENED, ALTERED, AND/OR DAMAGED.
Cable Operator or Service Provider Arrangements. Software License & Warranty •
Motorola SURFboard • User Guide
26 To take advantage of the Product will meet your requirements or that the operation of...
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