Motorola VT2442 Support Question
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Question posted by sanyoricha on February 10th, 2014
How To Access My Surfboard Sbg6580 Administrative Panel
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Related Motorola VT2442 Manual Pages
User Guide - Page 3
... 18
Safety and Regulatory Information •
Motorola SURFboard • User Guide
iii B
Table of Contents
Safety and Regulatory Information Introduction In the Box ...1 Contact Information ...1 System Requirements...2 Product Overview Front Panel...3
About Wi-Fi Protected Security Feature (WPS 4 Rear Panel...4 Installing the Modem Connecting the SBG6580 ...5
Wall Mounting the Modem...6 Wall...
User Guide - Page 4
B
Troubleshooting Front Panel Icons and Error Conditions 20 Product Specifications Software License & Warranty Software License...24 Warranty Information...26
Safety and Regulatory Information •
Motorola SURFboard • User Guide
iv
User Guide - Page 5
...accommodate the length of the power cord.
• Place the device to allow for easy access when disconnecting the power cord of thunderstorm or lightning activity in the AC outlet to persons, ..., use of cord sets may result in the instructions. Safety and Regulatory Information •
Motorola SURFboard • User Guide
v Do not place objects filled with liquids, such as vases, on the...
User Guide - Page 7
...only.
The device is not accessible by the Wireless Ethernet Compatibility Alliance (WECA). Safety and Regulatory Information •
Motorola SURFboard • User Guide
vii ...including interference that uses Direct Sequence Spread Spectrum (DSSS) and Orthogonal Frequency-Division Multiple Access (OFDMA) radio technologies. INDUSTRY CANADA (IC) STATEMENT
This device complies with Canadian...
User Guide - Page 8
... not liable for authorization to use the device prior to turning on the equipment. Safety and Regulatory Information •
Motorola SURFboard • User Guide
viii Wireless network connections may be accessible by unauthorized users.
The manufacturer and its authorized resellers or distributors are uncertain of the applicable policy for any environment where...
User Guide - Page 9
...SURFboard® SBG6580 Wi-Fi Cable Modem Gateway. Motorola Broadband Technical Support is located on your new modem, please take a moment to ensure that you are missing items, please contact Motorola Broadband Technical Support at http://broadband...SBG6580
Contains the SBG6580 Wi-Fi Installation Wizard, software license agreement, multi-language SBG6580...Card
SBG6580 Installation CD-ROM
SBG6580 ...
User Guide - Page 10
System Requirements
The SBG6580 is compatible with the following operating systems: Windows 7 Windows Vista™, Service Pack 1 or later Windows® XP, Service Pack 2 or later Mac® 10.4 or later (Ethernet connection only) UNIX® Linux®
B
Introduction •
Motorola SURFboard • User Guide
2
User Guide - Page 11
Product Overview •
Motorola SURFboard • User Guide
3 Contact your service provider to learn if the feature is ... 2
Front Panel
B Product Overview
ICON 1
If the icon is available. Steady Green and visible
Then the device is amber and flashes during the pairing process
*Indicates a bonded ...
User Guide - Page 12
...SBG6580 models. To increase the bandwidth available for receiving and transmitting data, your service provider may implement bonded channels for Ethernet connectivity unless specified.
Rear Panel
...the cable modem
Coaxial cable connector
+12VDC Power connector
Product Overview •
Motorola SURFboard • User Guide
4
This guide provides instructions for the RECEIVE and SEND ...
User Guide - Page 13
...
Connecting the SBG6580
This product is connected to connect additional computer and/or other end of the building. Exposure of the power cord into the power port on your computer -OR- Hand-tighten the connectors to access the Wi-Fi...4. Repeat steps 5 and 6 to a cable outlet.
2.
Installing the Modem •
Motorola SURFboard • User Guide
5 Connect the other devices.
User Guide - Page 17
...connection to change the modem's default passwords BEFORE connecting to the Internet •
Motorola SURFboard • User Guide
9 Type in the Password Change Username field. 6. Restoring the... Default Username and Password
CAUTION: This process removes any custom configurations from unauthorized access; Type in again using the defaults.
Log in the IP address for the modem...
User Guide - Page 19
...Local Area Connection Properties window. 5. Click Start, click Control Panel, and then click Network and Internet. 2. Right-click ... or v6) and click Properties to the Internet •
Motorola SURFboard • User Guide
11 Click the Start button and select Run...IP address (e.g., 192.168.0 .0)
returns indicating that Internet access is available. 4. Renewing the IP Address in
www.motorola....
User Guide - Page 20
... run a basic Diagnostic test, and view all Event Logs.
Status and Basic Settings •
Motorola SURFboard • User Guide
12 Save the backup file to a safe location on your modem, what devices... of Your Modem Settings
After you can use it to get an at-aglance view of the SBG6580 to observe how your network and modem are Connected to quickly restore your computer (or an external...
User Guide - Page 22
...SURFboard • User Guide
14 Create a Primary Wireless Network
1. Select the Security Method:
WPA
Wi-Fi Protected Access
WPA-PSK Wi-Fi Protected Access with Pre-Shared Key, standard encryption
WPA2
Wi-Fi Protected Access... type
WPA2-PSK Wi-Fi Protected Access version 2 with Pre-Shared Key
Notes:
• Motorola recommends using WPA2-PSK. • The SBG6580 has a default Pre-Shared Key....
User Guide - Page 23
...connect.
• Motorola recommends using WPA2-PSK. 7. Creating Wi-Fi Networks •
Motorola SURFboard • User Guide
15 Log in the PRE-SHARED KEY field.
• For better ... Select the Security Method:
WPA
Wi-Fi Protected Access
WPA-PSK Wi-Fi Protected Access with Pre-Shared Key, standard encryption
WPA2
Wi-Fi Protected Access version 2 with Pre-Shared Key, standard encryption ...
User Guide - Page 27
...Panel Icons and Error Conditions to its original factory settings if the gateway is not functioning properly (using the HTML configuration pages.
• After resolving your problem, be sure to re-enable wireless security.
• On the Wireless Access... •
Motorola SURFboard • User Guide
19 send or receive data
• Check the Security Mode setting on the SBG6580.
• To...
User Guide - Page 28
... and Error Conditions
The SBG6580 front panel icons provide status information for the following error conditions:
ICON
STATUS
IF, DURING STARTUP:
IF, DURING NORMAL OPERATION:
OFF
SBG6580 is not properly
The SBG6580 is unplugged
plugged into the power outlet
FLASHING Downstream receive channel The downstream channel is lost cannot be acquired
FLASHING Upstream send...
User Guide - Page 31
..., Pentium, or later; L2TPv2
Wi-Fi LAN 802.11b/g/n Wi-Fi, WDS bridging, 802.11e WMM admission control, QoS
Power Management 802.11e WMM power save/U-APSD...;
Product Specifications •
Motorola SURFboard • User Guide
23 OS 9 or higher, Ethernet connection UNIX: Ethernet connection Home Networking: Ethernet router or Wi-Fi access point
NETWORK
Gateway DHCP, NAT, VPN tunneling;...
User Guide - Page 32
B
C
Software License & Warranty
SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway
Motorola, Inc. BY USING THE CABLE DATA PRODUCT AND/OR...any "on the terms of this License.
The Software is never sold. Software License & Warranty •
Motorola SURFboard • User Guide
24 The Software includes associated media, any printed materials, and any subsequent licensee for personal...
User Guide - Page 34
... THE AMOUNT YOU PAID FOR THE PRODUCT. Software License & Warranty •
Motorola SURFboard • User Guide
26 A limited warranty for its documentation. Motorola does not ... purchase from Motorola or from an authorized Motorola reseller. B
Warranty Information
SURFboard SBG6580 Wi-Fi Cable Modem Gateway
Home & Networks Mobility ("Motorola")
Retail Purchasers: If you purchased this ...
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