Motorola SBG6580 Support Question
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Question posted by tuklsd on February 24th, 2014
Why Is The Wps Light Flashing On My Motorolla Surfboard
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Related Motorola SBG6580 Manual Pages
Brochure - Page 1
Count on Motorola's SURFboard DOCSIS®/ EuroDOCSIS 3.0 solutions to help you deliver innovative, ultra-broadband data services and advanced high-bandwidth home networking to your broadband leadership - SURFboard® SBG6580 Series Wi-Fi®Cable Modem Gateway
Strengthen your premium customers.
Brochure - Page 2
... well over 300 Mbps in DOCSIS and 400 Mbps in EuroDOCSIS in the received (downstream) data stream and over 100 Mbps in a Stylish Package
The SBG6580 SURFboard Wi-Fi Cable Modem Gateway enables the delivery of innovative ultra-broadband data and multimedia services as well as bandwidth on -board radios (2.4 or 5 GHz...
Brochure - Page 3
...home. enabling users to easily wirelessly network all of the connected home. Dual Radio Operation: The SBG6580 is to eliminate wires altogether.
With Motorola's SURFboard integrated home networking solutions, ...button for wires altogether - The SBG6580's 802.11n integrated access point eliminates the need for easy Wi-Fi Protected Setup™ (WPS) Wi-Fi connection
Supports standard ...
Brochure - Page 4
...secure PC client setup
◦◦ Push button configuration for WPS compliant clients
User-friendly Installation
Motorola's integrated SURFboard solutions include stateful firewall protection and state of the art ...WPA/WPA2
Advanced firewall with low operational and support costs for the MSO. SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway By combining the highest-performing and lowest ...
Brochure - Page 5
...Depending on energy efficiency, lead-free manufacturing, and packaging / recycling enhancements. Finally, all new SURFboard CPE use our products. Motorola has a global commitment to be greener when they use environmentally friendly...make it easier for years to continually improve our environmental profile.
SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway In addition to delivering high-...
Brochure - Page 6
...
Provisioning
Supports IP addressing using modulation rate
IPv4 and/or IPv6 (dual stack)
Pmin = +23 dBmV, 5120 kHz
modulation rate
Output Impedance
75 Ω (nominal)
SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway Pmin to +61 dBmV (QPSK)
(non-condensing)
S-CDMA
Pmin to +56 dBmV
(all modulations), where:
DOWNSTREAM
Pmin = +17 dBmV...
Brochure - Page 7
...modem)
Macintosh: Power PC or later;
SPI
firewall with WPS compatable device
Regulatory Domains
To include US, Canada, ETSI,
...WPS) for connection
with DoS protection
and intrusion prevention; L2TPv2
Wi-Fi LAN
802.11b/g/n Wi-Fi, WDS
bridging, 802.11e WMM
admission control, QoS
Power Management
802.11e WMM power save/U- SURFboard SBG6580...
Brochure - Page 8
SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway Motorola shall not be activated by your service provider for , and expressly disclaims, any direct or indirect liabilities, damages, ...
User Manual - Page 3
... Wi-Fi Networks Create a Primary Wireless Network 14 Create a Guest Wireless Network 15 Create a Wi-Fi Network Using the WPS Feature 16 Setting the Parental Control Features......2 Product Overview Front Panel...3
About Wi-Fi Protected Security Feature (WPS 4 Rear Panel...4 Installing the Modem Connecting the SBG6580 ...5
Wall Mounting the Modem...6 Wall Mounting Template...8 Connecting to the...
User Manual - Page 9
...connect to the network
Contains software license, warranty, and safety information for the SBG6580
Contains the SBG6580 Wi-Fi Installation Wizard, software license agreement, multi-language SBG6580 User Guides, and USB drivers (for use with the CD Wi-Fi ...Windows XP and Windows Vista). If you have all of a Motorola SURFboard® SBG6580 Wi-Fi Cable Modem Gateway. Introduction •
Motorola...
User Manual - Page 10
System Requirements
The SBG6580 is compatible with the following operating systems: Windows 7 Windows Vista™, Service Pack 1 or later Windows® XP, Service Pack 2 or later Mac® 10.4 or later (Ethernet connection only) UNIX® Linux®
B
Introduction •
Motorola SURFboard • User Guide
2
User Manual - Page 11
...connection Connected with a non-bonded upstream channel
Green and flashing
Scanning for a connection
4
Green and not flashing
Finished scanning
Green and flashing
5
Amber and flashing
No icon or LED 6
WPS
Actively scanning (show network traffic)
Successfully paired when the icon is Green WPS pairing in progress
The Wireless icon (see #5) is ...
2
Front Panel
B Product Overview
ICON...
User Manual - Page 12
... a Mac, UNIX, or Linux computer
Returns modem to the SBG6580 Wi-Fi network. To increase the bandwidth available for receiving and...Fi Protected Security (WPS) enabled device and automatically connects it to default settings (custom configurations are removed) and restarts the cable modem
Coaxial cable connector
+12VDC Power connector
Product Overview •
Motorola SURFboard • User Guide...
User Manual - Page 13
...lightning could create a safety hazard and damage the product.
1. Connect the other devices. WPS Pairing button).
6. Insert the CDROM to avoid damage.
3. Verify that the coaxial ... type (Ethernet Cable -OR- Installing the Modem •
Motorola SURFboard • User Guide
5 B
3
Installing the Modem
Connecting the SBG6580
This product is connected to a cable outlet.
2. Wi-Fi set...
User Manual - Page 22
... using WPA2-PSK. • The SBG6580 has a default Pre-Shared Key. For...WPS-enabled devices to your wireless network in the Network Name (SSID) field. 7. Disable or select the Automatic Security Configuration (WPS or SES). 6. Enter the name of your Wi-Fi network by entering a PIN or pushing a button. Better security, slow set-up ) - Creating Wi-Fi Networks •
Motorola SURFboard...
User Manual - Page 24
... AP field. 8. Push-Button method from the WPS Add Client options and then press the Add button. Select Restore Wireless Defaults and Apply. 4. Select Push-Button from the SBG6580 GUI
1. Creating Wi-Fi Networks •
Motorola SURFboard • User Guide
16 Click Wireless. 2. Click Basic. 3. Enter the PIN of the device you are pairing, and...
User Manual - Page 27
... WPA and configured a passphrase on the rear panel. MODEM PROBLEM
POSSIBLE SOLUTION
Power light is off
• Check that the SBG6580 is properly plugged into the electrical outlet.
• Check that the electrical outlet is TKIP. Call your wireless clients support AES, change the WPA
Encryption to identify the error. If this does...
User Manual - Page 28
... OPERATION:
OFF
SBG6580 is not properly
The SBG6580 is unplugged
plugged into the power outlet
FLASHING Downstream receive channel The downstream channel is lost cannot be acquired
FLASHING Upstream send channel cannot The upstream channel is lost be acquired
FLASHING IP registration is unsuccessful The IP registration is lost
51BTroubleshooting •
Motorola SURFboard • User...
Installation Guide - Page 1
... - Wi-Fi Setup using WPS Pairing
Note: The PASSCODE, used for technical reasons, please call Motorola Broadband Technical Support at: 1-877-466-8646
For additional product information, see the SBG6580 Series Wi-Fi Cable Modem Gateway User Guide included on the bottom label of device connection:
5a -
SURFboard® SBG6580
Wi-Fi Cable Modem...
Installation Guide - Page 2
... by any form or by a light switch. The Problem
Power icon is not visible
Cannot connect to Wireless Network
Cannot receive or send data
The Solution
Check that your cable modem gateway and computer. MOTOROLA and the Stylized M Logo are the property of Motorola Mobility, Inc. SURFboard® SBG6580
Wi-Fi Cable Modem Gateway...
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