Motorola SBG6580 Support Question
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Question posted by Forsythashleyc on May 4th, 2014
How Do You Unlock Acquire Downstream Channel On Sbg6580
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Related Motorola SBG6580 Manual Pages
Brochure - Page 1
SURFboard® SBG6580 Series Wi-Fi®Cable Modem Gateway
Strengthen your premium customers. Count on Motorola's SURFboard DOCSIS®/ EuroDOCSIS 3.0 solutions to help you deliver innovative, ultra-broadband data services and advanced high-bandwidth home networking to your broadband leadership -
Brochure - Page 2
...-demanding consumers - Increased Data Rates
Utilizing the power of DOCSIS 3.0, the SBG6580 enables channel bonding of well over 300 Mbps in DOCSIS and 400 Mbps in EuroDOCSIS in the received (downstream) data stream and over 100 Mbps in a Stylish Package
The SBG6580 SURFboard Wi-Fi Cable Modem Gateway enables the delivery of innovative ultra...
Brochure - Page 3
....
Switched radio operation enables the SBG6580 to work with radio technology that offers 802.11 b/g at 2.4 GHz and 802.11n at 5 GHz to easily wirelessly network all of advanced whole home...diagnostics and configuration
Advanced Services Ready DOCSIS/EuroDOCSIS 3.0 certified
Channel bonding of up to 8 downstream and 4 upstream channels increasing data rates of well over 300 Mbps in DOCSIS ...
Brochure - Page 4
...and migration of customers to higher-revenue / margin Wi-Fi offerings
Built-In Security
The SBG6580 is equipped with a number of security features to the gateway, protecting the user's machine...WPA/WPA2
Advanced firewall with low operational and support costs for the MSO. SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway These value-adding features enable remote device administration ...
Brochure - Page 5
Motorola has a global commitment to identify recycling opportunities. We are ENERGY STAR qualified and compliant with a reduced environmental impact. SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway Depending on energy efficiency, lead-free manufacturing, and packaging / recycling enhancements. The CPE are lead-free and RoHS compliant.
...
Brochure - Page 6
...+56 dBmV
(all modulations), where:
DOWNSTREAM
Pmin = +17 dBmV, 1280 kHz
Modulation
64 or 256 QAM
modulation rate
Downstream Channel Capture Two independent 32 MHz
Pmin =... 5120 kHz
modulation rate
Output Impedance
75 Ω (nominal)
SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway
Specifications
GENERAL SPECIFICATIONS
UPSTREAM
DOCSIS/EuroDOCSIS ...
Brochure - Page 7
...802.11b
19 dBm +1/-1.5 dB at all rates
in all channels
IEEE 802.11g
16 dBm +1/-1 dB at 54 Mbps
in all channels
Receiver Sensitivity
> -90 dBm at 11 Mbps;
> ...: Ethernet
router or Wi-Fi access point
NETWORK
Gateway
DHCP, NAT, VPN tunneling; SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway static routing and dynamic IP
routing (RIPv1, RIPv2); Windows...
Brochure - Page 8
All features, functionality, and other product specifications are subject to the services provided through this equipment. Additionally, certain features may limit the feature's functionality. SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway Plug-and-play
Simple to set up and easy to use-just plug it in and go.
1 Certain features ...
User Manual - Page 3
......3
About Wi-Fi Protected Security Feature (WPS 4 Rear Panel...4 Installing the Modem Connecting the SBG6580 ...5
Wall Mounting the Modem...6 Wall Mounting Template...8 Connecting to the Parental Controls 18 Create ... the DHCP Server Feature 13 Creating Wi-Fi Networks Create a Primary Wireless Network 14 Create a Guest Wireless Network 15 Create a Wi-Fi Network Using the WPS Feature 16 ...
User Manual - Page 9
... cable to connect to the network
Contains software license, warranty, and safety information for the SBG6580
Contains the SBG6580 Wi-Fi Installation Wizard, software license agreement, multi-language SBG6580 User Guides, and USB drivers (for connecting the SBG6580
Contact Information
For technical support or to learn more about Motorola products, visit the Motorola support...
User Manual - Page 10
System Requirements
The SBG6580 is compatible with the following operating systems: Windows 7 Windows Vista™, Service Pack 1 or later Windows® XP, Service Pack 2 or later Mac® 10.4 or later (Ethernet connection only) UNIX® Linux®
B
Introduction •
Motorola SURFboard • User Guide
2
User Manual - Page 12
...is ON - DO NOT use the USB port to connect a Mac, UNIX, or Linux computer
Returns modem to the SBG6580 Wi-Fi network.
This guide provides instructions for the RECEIVE and SEND features. B
About Wi-Fi Protected Security Feature (...the bandwidth available for receiving and transmitting data, your service provider may implement bonded channels for Ethernet connectivity unless specified.
User Manual - Page 13
... hazard and damage the product.
1. Connect the other end of the coaxial cable to the Cable connector on the modem.
4. B
3
Installing the Modem
Connecting the SBG6580
This product is connected to a cable outlet.
2. Exposure of the building. Repeat steps 5 and 6 to connect additional computer and/or other devices.
User Manual - Page 22
... that you , and a guest network for visitors. Select the WPA/WPA2 Encryption type. 10. Click Wireless. 3. User must configure the system manually WPS (WiFi Protected) - Select the Security Method:
WPA
Wi... 2 with Pre-Shared Key
Notes:
• Motorola recommends using WPA2-PSK. • The SBG6580 has a default Pre-Shared Key. Creating Wi-Fi Networks •
Motorola SURFboard • User...
User Manual - Page 24
Click Basic. 3. Select WPS from the SBG6580 GUI
1. Click Basic. 3. Select Restore Wireless Defaults and Apply. 4. The Wireless LED
starts blinking. 7. Push-Button method from Automatic Security ...connected. The system reports when you are adding to select either PIN or Push Button method. Click Wireless. 2.
B
Create a Wi-Fi Network Using the WPS Feature
You can use one of the ...
User Manual - Page 27
...not function.
• Check the coaxial cable at the SBG6580 and wall outlet.
Slow wireless
• On the Wireless Primary Network Page, check whether the WPA
transmission speed ...wireless client
supports WPA.
• If you cannot receive regular TV channels, the data service will remove custom settings, including Parental Control, Firewall, and Advanced settings). Call your wireless...
User Manual - Page 28
...conditions:
ICON
STATUS
IF, DURING STARTUP:
IF, DURING NORMAL OPERATION:
OFF
SBG6580 is not properly
The SBG6580 is unplugged
plugged into the power outlet
FLASHING Downstream receive channel The downstream channel is lost cannot be acquired
FLASHING Upstream send channel cannot The upstream channel is lost be acquired
FLASHING IP registration is unsuccessful The IP registration is lost...
User Manual - Page 29
...DOWNSTREAM
Modulation
64 or 256 QAM
Downstream Channel Capture Two independent 32 MHz Wideband Tuners
Maximum Theoretical Data Rate
DOCSIS
343.072 Mbps (8 channels) / 42.884 (single channel) @ 256 QAM at 5.36 Msym/s
EuroDOCSIS
444.928 Mbps (8 channels) / 55.616 (single channel...256 QAM 6.952 Msym/s -15 to 15 dBmV
Bonded Channel RF Level Tolerance Input Impedance
10dBmV 75 Ω (nominal)...
User Manual - Page 34
...the media upon which it is impossible for Motorola to know the purposes for which you acquired this Product or the uses to which result from defects in material and workmanship under ...or to you. Some states do not affect the performance or use . B
Warranty Information
SURFboard SBG6580 Wi-Fi Cable Modem Gateway
Home & Networks Mobility ("Motorola")
Retail Purchasers: If you purchased this...
Installation Guide - Page 2
...User Guide for more information.
See the Troubleshooting section in again. First, check if Wireless icon is a registered trademark of the publisher.
© Motorola Mobility, Inc. 2010.... Power icon is properly connected to Wireless Network
Cannot receive or send data
The Solution
Check that the coaxial cable is visible on the SBG6580 Installation CD for more information. Front...
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