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Motorola SBG6580 Support Question

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Question posted by Karenyo on July 19th, 2013

Sbg6580 Does Not Work With Windows 7

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Related Motorola SBG6580 Manual Pages

Brochure - Page 1

Count on Motorola's SURFboard DOCSIS®/ EuroDOCSIS 3.0 solutions to help you deliver innovative, ultra-broadband data services and advanced high-bandwidth home networking to your broadband leadership - SURFboard® SBG6580 Series Wi-Fi®Cable Modem Gateway Strengthen your premium customers.
Brochure - Page 2

...stylish package for the sophisticated consumer. Increased Data Rates Utilizing the power of DOCSIS 3.0, the SBG6580 enables channel bonding of innovative ultra-broadband data and multimedia services as well as bandwidth on -...advanced firewall, and an 802.11n Wi-Fi access point in a Stylish Package The SBG6580 SURFboard Wi-Fi Cable Modem Gateway enables the delivery of up to a 1 GHz...
Brochure - Page 3

...enable flexible, high-speed connectivity with Auto Negotiate and Auto MDIX Compatible with Windows®, Macintosh®, and Unix® computers Support for multicast IP services...wirelessly network all of their 802.11 b/g/n equipped devices. Switched radio operation enables the SBG6580 to work with varying wiring in the home. SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway The SBG6580...
Brochure - Page 4

...-grade software platform that enables cable operators to -use Wi-Fi installation wizard - SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway an easy-to remotely access, configure, monitor, and ... platform is established to higher-revenue / margin Wi-Fi offerings Built-In Security The SBG6580 is a new challenge for the MSO. More Highlights Efficient Stylish and space-saving enclosure...
Brochure - Page 5

...and reduce box size, thereby reducing waste and transport costs. Motorola is working to identify recycling opportunities. SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway The CPE are ENERGY STAR qualified and...Motorola is also committed to be part of the solution to climate change, and has worked for our customers to make it easier for years to help them reduce their carbon ...
Brochure - Page 6

... Supports IP addressing using modulation rate IPv4 and/or IPv6 (dual stack) Pmin = +23 dBmV, 5120 kHz modulation rate Output Impedance 75 Ω (nominal) SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway
Brochure - Page 7

...modem) Macintosh: Power PC or later; full suite of Windows, although not specifically supported, will work with DoS protection and intrusion prevention; APSD (Unscheduled-Automatic ...DHCP, NAT, VPN tunneling; port, packet, and URL keyword filtering; SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway static routing and dynamic IP routing (RIPv1,...
Brochure - Page 8

... or indirect liabilities, damages, losses, claims, demands, actions, causes of action, risks, or harms arising from or related to change without notice or obligation. SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway All features, functionality, and other product specifications are subject to the services provided through this equipment. Contact your service...
User Manual - Page 3

...Windows XP, Vista, or 7 11 Status and Basic Settings Performing a System Status Check 12 Creating a Backup Copy of Your Modem Settings 12 Restoring Your Modem Configuration Using a Backup Copy 12 Using the DHCP Server Feature 13 Creating Wi-Fi Networks Create a Primary Wireless...4 Rear Panel...4 Installing the Modem Connecting the SBG6580 ...5 Wall Mounting the Modem...6 Wall Mounting Template...
User Manual - Page 9

... and contains the MAC address, serial number, SSID, WPA-PSK, and Passcode (for Windows XP and Windows Vista). You will need the information located on the bottom of the items listed In ... via an AC electrical outlet Ethernet Cable Software License & Regulatory Card SBG6580 Installation CD-ROM SBG6580 Install Sheet Use the cable to connect to the network Contains software license, warranty, ...
User Manual - Page 10

System Requirements The SBG6580 is compatible with the following operating systems: Windows 7 Windows Vista™, Service Pack 1 or later Windows® XP, Service Pack 2 or later Mac® 10.4 or later (Ethernet connection only) UNIX® Linux® B Introduction • Motorola SURFboard • User Guide 2
User Manual - Page 12

... to connect a Mac, UNIX, or Linux computer Returns modem to the SBG6580 Wi-Fi network. To increase the bandwidth available for receiving and transmitting data...ON - PORT 1 DESCRIPTION Connected LED • Green LED is made 2 USB* 3 RESET 4 CABLE 5 For Windows computers only - This guide provides instructions for the RECEIVE and SEND features. B About Wi-Fi Protected Security Feature (WPS...
User Manual - Page 13

... outlet. 5. Installing the Modem • Motorola SURFboard • User Guide 5 Hand-tighten the connectors to a cable outlet. 2. WPS Pairing button). 6. B 3 Installing the Modem Connecting the SBG6580 This product is connected to avoid damage. 3. Repeat steps 5 and 6 to connect additional computer and/or other end of the building. Wi-Fi set up...
User Manual - Page 20

... Backup from the Basic menu. 2. Click Save. 5. Select Backup from the Basic menu. 2. B 5 Status and Basic Settings Use the Status and Basic pages of the SBG6580 to observe how your network and modem are Connected to your network(s), run a basic Diagnostic test, and view all Event Logs. Restoring Your Modem Configuration...
User Manual - Page 22

.... 7. Select an Automatic Security Configuration option: Disabled - User must configure the system manually WPS (WiFi Protected) - Use the default key to configure a wireless adapter. B 6 Creating Wi-Fi Networks The SBG6580 supports both a Primary Wi-Fi network for you change the PreShared Key setting. 9. Select the Security Method: WPA Wi-Fi Protected Access...
User Manual - Page 24

...wireless network on the wireless adapter and the operating system (Windows XP, Mac, etc.,) being added to select either PIN or Push Button method. Select Restore Wireless... button. Option 2 - Click Wireless. 2. Select your network name on...then press the Add button. Click Wireless. 2. A page displays "Your...seconds). The Wireless LED starts blinking. 7. Select the correct...
User Manual - Page 27

.... If this does not solve the problem, check whether the client's wireless adapter supports the type of WEP key configured on the Wireless Primary Network Page: • If you have to reset the SBG6580 to its original factory settings if the gateway is working and the picture is TKIP. WPA enabled • If all...
User Manual - Page 28

... panel icons provide status information for the following error conditions: ICON STATUS IF, DURING STARTUP: IF, DURING NORMAL OPERATION: OFF SBG6580 is not properly The SBG6580 is unplugged plugged into the power outlet FLASHING Downstream receive channel The downstream channel is lost cannot be acquired FLASHING Upstream send channel cannot The ...
User Manual - Page 32

... User Guide included with the operation of the Product. Motorola and its 3rd party licensors retain the ownership of this License. B C Software License & Warranty SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway Motorola, Inc. THE TERMS OF THIS LICENSE APPLY TO YOU AND TO ANY SUBSEQUENT USER OF THIS SOFTWARE. The...
Installation Guide - Page 2

...or registered trademarks of the publisher. © Motorola Mobility, Inc. 2010. SURFboard® SBG6580 Wi-Fi Cable Modem Gateway Troubleshooting Before calling for technical support, try restarting your cable modem .... 575425-001-b 8/10 The Problem Power icon is not visible Cannot connect to Wireless Network Cannot receive or send data The Solution Check that the coaxial cable is properly...

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