Motorola SBG6580 Support Question
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Question posted by madisludwig on April 30th, 2014
How To Rename Motorla Sbg6580
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Related Motorola SBG6580 Manual Pages
Brochure - Page 1
SURFboard® SBG6580 Series Wi-Fi®Cable Modem Gateway
Strengthen your premium customers. Count on Motorola's SURFboard DOCSIS®/ EuroDOCSIS 3.0 solutions to help you deliver innovative, ultra-broadband data services and advanced high-bandwidth home networking to your broadband leadership -
Brochure - Page 2
...office, or small business, allowing users to create a custom network to their customers. The SBG6580's highspeed services enable operators to:
• Protect their installed base of premium high-speed data... from next generation high-bandwidth services. Cost-effective, efficient, and secure, the SBG6580 enables users to offer their customers advanced multimedia services, capable of data rates of...
Brochure - Page 3
... of their 802.11 b/g/n equipped devices. Capable of supporting converged IP-based entertainment services, the SBG6580 enables the delivery of the connected home.
Switched onboard radios: 2.4 or 5 GHz
Four gigabit Ethernet...Unix® computers
Support for multicast IP services
Wi-Fi Access
One way to easily wirelessly network all of well over 300 Mbps in DOCSIS and 400 Mbps in EuroDOCSIS in...
Brochure - Page 4
... wizard - which seamlessly configures a secure Wi-Fi connection on a user's machine.
SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway They are also shipped with easy setup wizard
•...and migration of customers to higher-revenue / margin Wi-Fi offerings
Built-In Security
The SBG6580 is established to offer consumers peace of mind, including:
• Firewall with DoS ...
Brochure - Page 5
..., the devices and power supplies are available in a safe and energy-efficient manner and helping our customers to help them reduce their carbon footprint.
SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway We approach this in several ways: improving the environmental profile of our products, running our operations in single bulk...
Brochure - Page 6
... IP addressing using modulation rate
IPv4 and/or IPv6 (dual stack)
Pmin = +23 dBmV, 5120 kHz
modulation rate
Output Impedance
75 Ω (nominal)
SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway
Specifications
GENERAL SPECIFICATIONS
UPSTREAM
DOCSIS/EuroDOCSIS 3.0 certified (interoperable with DOCSIS/ Modulation
QPSK and 8, 16, 32, 64, 128
EuroDOCSIS...
Brochure - Page 7
...)
Frequency Range
DOCSIS 5-42 MHz (edge to
edge), EuroDOCSIS and
optional DOCSIS 5 to 65 MHz
(edge to change without notice or obligation.
UPnP IGD 1.0; SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway Windows Vista™, 2000, or
XP or Linux® with Ethernet
connection (older versions of ALGs;
SPI
firewall with...
Brochure - Page 8
... or indirect liabilities, damages, losses, claims, demands, actions, causes of action, risks, or harms arising from or related to change without notice or obligation. SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway Contact your service provider, and/or their network settings may limit the feature's functionality. All features, functionality, and other...
User Manual - Page 3
......3
About Wi-Fi Protected Security Feature (WPS 4 Rear Panel...4 Installing the Modem Connecting the SBG6580 ...5
Wall Mounting the Modem...6 Wall Mounting Template...8 Connecting to the Parental Controls 18 Create ... the DHCP Server Feature 13 Creating Wi-Fi Networks Create a Primary Wireless Network 14 Create a Guest Wireless Network 15 Create a Wi-Fi Network Using the WPS Feature 16 ...
User Manual - Page 9
... Box. Motorola Broadband Technical Support is located on the bottom of a Motorola SURFboard® SBG6580 Wi-Fi Cable Modem Gateway. The MAC label is also available at 1-877-466-8646...Provides power via an AC electrical outlet
Ethernet Cable Software License & Regulatory Card
SBG6580 Installation CD-ROM
SBG6580 Install Sheet
Use the cable to connect to learn more about Motorola products, ...
User Manual - Page 10
System Requirements
The SBG6580 is compatible with the following operating systems: Windows 7 Windows Vista™, Service Pack 1 or later Windows® XP, Service Pack 2 or later Mac® 10.4 or later (Ethernet connection only) UNIX® Linux®
B
Introduction •
Motorola SURFboard • User Guide
2
User Manual - Page 12
... the USB port to connect a Mac, UNIX, or Linux computer
Returns modem to the SBG6580 Wi-Fi network. To increase the bandwidth available for receiving and transmitting data, your service provider... for Ethernet connectivity unless specified.
Indicates a data connection is not included on all SBG6580 models. B
About Wi-Fi Protected Security Feature (WPS)
The WPS Pairing button activates...
User Manual - Page 13
... cables to lightning could create a safety hazard and damage the product.
1.
Installing the Modem •
Motorola SURFboard • User Guide
5 B
3
Installing the Modem
Connecting the SBG6580
This product is connected to avoid damage.
3. Insert the CDROM to the Cable connector on the modem. Select the Internet connection type (Ethernet Cable -OR...
User Manual - Page 20
... of the new settings and store the file in a safe location. Click Backup. 3.
B
5
Status and Basic Settings
Use the Status and Basic pages of the SBG6580 to observe how your network and modem are Connected to perform routine maintenance tasks. Restoring Your Modem Configuration Using a Backup Copy
1. Creating a Backup Copy of...
User Manual - Page 22
... type
WPA2-PSK Wi-Fi Protected Access version 2 with Pre-Shared Key
Notes:
• Motorola recommends using WPA2-PSK. • The SBG6580 has a default Pre-Shared Key.
Log on to configure a
wireless adapter. Enable the Primary Network. 5. For better security, Motorola recommends that you , and a guest network for you change the PreShared...
User Manual - Page 24
... WPS Feature
You can use one of three options to add WPS-enabled devices to your wireless network on the Client GUI (device), and then connect using the
PIN.
Select WPS from...the device to select either PIN or Push Button method.
Select Restore Wireless Defaults and Apply. 4. Select Push-Button from the SBG6580 GUI
1. Select your network name on the device being used. ...
User Manual - Page 27
... functioning properly (using the HTML configuration pages.
• After resolving your problem, be sure each affected wireless client has the identical passphrase. MODEM PROBLEM
POSSIBLE SOLUTION
Power light is off
• Check that the SBG6580 is properly plugged into the electrical outlet.
• Check that the electrical outlet is TKIP.
Cannot send...
User Manual - Page 28
... panel icons provide status information for the following error conditions:
ICON
STATUS
IF, DURING STARTUP:
IF, DURING NORMAL OPERATION:
OFF
SBG6580 is not properly
The SBG6580 is unplugged
plugged into the power outlet
FLASHING Downstream receive channel The downstream channel is lost cannot be acquired
FLASHING Upstream send channel cannot The ...
User Manual - Page 32
... or startup message contained in the Software programs or documentation. (5) Export the Software or the Product components in whatever form. B
C
Software License & Warranty
SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway
Motorola, Inc.
Home & Networks Mobility Solutions Business ("Motorola") 101 Tournament Drive Horsham, PA 19044
Software License
IMPORTANT: PLEASE READ...
Installation Guide - Page 2
... that your cable modem gateway is plugged into a live electrical outlet that the Ethernet cable is on the SBG6580 Installation CD to reconnect to your cable modem gateway and computer. First, check if Wireless icon is properly connected to the network. Check that is a registered trademark of their respective owners.
See "Product...
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