Motorola SBG6580 Support Question
Motorola SBG6580 Support Question
Find answers below for this question about Motorola SBG6580.Need a Motorola SBG6580 manual? We have 3 online manuals for this item!
Question posted by luiRone on November 22nd, 2013
Motorola Surfboard Sbg6580 Wireless Cannot Login
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Related Motorola SBG6580 Manual Pages
Brochure - Page 1
SURFboard® SBG6580 Series Wi-Fi®Cable Modem Gateway
Strengthen your premium customers. Count on Motorola's SURFboard DOCSIS®/ EuroDOCSIS 3.0 solutions to help you deliver innovative, ultra-broadband data services and advanced high-bandwidth home networking to your broadband leadership -
Brochure - Page 2
..., and an 802.11n Wi-Fi access point in a Stylish Package
The SBG6580 SURFboard Wi-Fi Cable Modem Gateway enables the delivery of innovative ultra-broadband data and...GHz downstream input allowing operators to their business customers. The SBG6580's highspeed services enable operators to your bandwidth-demanding consumers - Motorola's Service Assured DOCSIS 3.0 Solutions enable you to deliver ...
Brochure - Page 3
...SBG6580 is configured with the lowest common denominator Wi-Fi peripherals, allowing consumers to network previous and nextgeneration computers, gaming consoles, and other peripherals anywhere in the home. With Motorola's SURFboard... devices. enabling users to easily wirelessly network all of the connected home.
Switched radio operation enables the SBG6580 to work with radio technology that...
Brochure - Page 4
... leading worldwide provider of quality, reliability, and customer satisfaction, with low operational and support costs for the MSO. SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway They are also shipped with a CD-ROM including Motorola's easy-to-use secure WiFi network setup and connection tool - These value-adding features enable remote device administration...
Brochure - Page 5
... reducing waste and transport costs. Motorola is also committed to helping its customers, Motorola is working to make it easier for years to continually improve our environmental profile. Depending on energy efficiency, lead-free manufacturing, and packaging / recycling enhancements.
Finally, all new SURFboard CPE use our products. SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway...
Brochure - Page 8
..., functionality, and other product specifications are subject to the services provided through this equipment.
Motorola shall not be activated by your service provider for , and expressly disclaims, any direct or...go.
1 Certain features may not be liable for details. SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway Contact your service provider, and/or their network settings ...
User Manual - Page 3
...-Fi Protected Security Feature (WPS 4 Rear Panel...4 Installing the Modem Connecting the SBG6580 ...5
Wall Mounting the Modem...6 Wall Mounting Template...8 Connecting to the Parental Controls ...Server Feature 13 Creating Wi-Fi Networks Create a Primary Wireless Network 14 Create a Guest Wireless Network 15 Create a Wi-Fi Network Using the WPS ...8226;
Motorola SURFboard • User Guide
iii
User Manual - Page 9
...-ROM. You will need the information located on the modem's Media Access Control (MAC) label. If you have all of a Motorola SURFboard® SBG6580 Wi-Fi Cable Modem Gateway. Provides basic information for connecting the SBG6580
Contact Information
For technical support or to the network
Contains software license, warranty, and safety information for the...
User Manual - Page 10
System Requirements
The SBG6580 is compatible with the following operating systems: Windows 7 Windows Vista™, Service Pack 1 or later Windows® XP, Service Pack 2 or later Mac® 10.4 or later (Ethernet connection only) UNIX® Linux®
B
Introduction •
Motorola SURFboard • User Guide
2
User Manual - Page 12
... (custom configurations are removed) and restarts the cable modem
Coaxial cable connector
+12VDC Power connector
Product Overview •
Motorola SURFboard • User Guide
4 Rear Panel
Note: The USB port is not included on all SBG6580 models. DO NOT use the USB port to connect a Mac, UNIX, or Linux computer
Returns modem to the...
User Manual - Page 13
...connectors to connect additional computer and/or other devices. Installing the Modem •
Motorola SURFboard • User Guide
5 Plug the other end of the power cord into...Button on the modem and on your computer -OR- B
3
Installing the Modem
Connecting the SBG6580
This product is connected to lightning could create a safety hazard and damage the product.
1. Wi-Fi set ...
User Manual - Page 20
... Diagnostic test, and view all Event Logs. Click Save. 5. Status and Basic Settings •
Motorola SURFboard • User Guide
12 Select Backup from the Basic menu. 2. B
5
Status and Basic Settings
Use the Status and Basic pages of the SBG6580 to observe how your custom settings after resetting the modem to the factory settings...
User Manual - Page 22
... version 2 with Pre-Shared Key
Notes:
• Motorola recommends using WPA2-PSK. • The SBG6580 has a default Pre-Shared Key. For better security, Motorola recommends that you , and a guest network for visitors. Creating Wi-Fi Networks •
Motorola SURFboard • User Guide
14 Log on to your wireless network in the Network Name (SSID) field. 7. Click...
User Manual - Page 24
... the SBG6580 GUI
1.
Enter the Device Name. 7. WPS Pairing Button
1. Click Wireless. 2. Note: The method of configuring the device for WPS varies depending on the wireless adapter...Security Configuration pull-down menu. 6. Click Wireless. 2. The system reports when you have
successfully connected. Creating Wi-Fi Networks •
Motorola SURFboard • User Guide
16 A
page ...
User Manual - Page 27
... receive data." MODEM PROBLEM
POSSIBLE SOLUTION
Power light is off
• Check that the SBG6580 is properly plugged into the electrical outlet.
• Check that the electrical outlet is ...Conditions to AES.
51BTroubleshooting •
Motorola SURFboard • User Guide
19
send or receive data
• Check the Security Mode setting on the Wireless Primary Network
Page:
• If ...
User Manual - Page 28
... OPERATION:
OFF
SBG6580 is not properly
The SBG6580 is unplugged
plugged into the power outlet
FLASHING Downstream receive channel The downstream channel is lost cannot be acquired
FLASHING Upstream send channel cannot The upstream channel is lost be acquired
FLASHING IP registration is unsuccessful The IP registration is lost
51BTroubleshooting •
Motorola SURFboard •...
User Manual - Page 32
... person, except as permitted under the TRANSFER paragraph above. (2) Copy or translate the User Guide included with the operation of the Software. B
C
Software License & Warranty
SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway
Motorola, Inc. BY INSTALLING OR USING THE SOFTWARE, YOU AGREE TO BE BOUND BY THE PROVISIONS OF THIS LICENSE AGREEMENT.
User Manual - Page 34
...), OR FROM ANY BREACH OF WARRANTY, EVEN IF MOTOROLA HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. B
Warranty Information
SURFboard SBG6580 Wi-Fi Cable Modem Gateway
Home & Networks Mobility ("Motorola")
Retail Purchasers: If you purchased this Product directly from Motorola or from an authorized Motorola retail reseller, Motorola warrants to you, the original end user customer...
Installation Guide - Page 1
.../consumers/support/
Direct Ethernet Connection
5b - SURFboard® SBG6580
Wi-Fi Cable Modem Gateway
Install Sheet
To connect your devices, choose one option for each type of your computer • Type 192.168.100.1 in the Address bar • For default login: User Name= admin, Password = motorola
Before returning this product to the store...
Installation Guide - Page 2
... the Wi-Fi Installation wizard on the front panel.
See "Product Overview - SURFboard® SBG6580
Wi-Fi Cable Modem Gateway
Troubleshooting
Before calling for technical support, try restarting your...publisher.
© Motorola Mobility, Inc. 2010. See the Troubleshooting section in the User Guide. Check that the coaxial cable is properly connected to Wireless Network
Cannot receive or...
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