Motorola SBG6580 Support Question
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Question posted by lewisred on November 6th, 2013
Motorola Sbg6580 Wep Will Not Work
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Related Motorola SBG6580 Manual Pages
Brochure - Page 1
Count on Motorola's SURFboard DOCSIS®/ EuroDOCSIS 3.0 solutions to help you deliver innovative, ultra-broadband data services and advanced high-bandwidth home networking to your broadband leadership - SURFboard® SBG6580 Series Wi-Fi®Cable Modem Gateway
Strengthen your premium customers.
Brochure - Page 2
...-alone routers, hubs, and access points.
SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway Designed for seamless mobility, Motorola's SBG6580 is a fully integrated all while maximizing current infrastructure investment and lowering capital spending. Increased Data Rates
Utilizing the power of DOCSIS 3.0, the SBG6580 enables channel bonding of their business customers.
Cost...
Brochure - Page 3
...wiring in the home is to eliminate wires altogether. With Motorola's SURFboard integrated home networking solutions, service providers can provide...button for wires altogether - Switched radio operation enables the SBG6580 to work with Windows®, Macintosh®, and Unix®... denominator Wi-Fi peripherals, allowing consumers to easily wirelessly network all of well over 300 Mbps in DOCSIS...
Brochure - Page 4
...intrusion prevention
• DHCP, NAT, VPN endpoint, VPN tunneling
• Wi-Fi security WEP/WPA/WPA2 with easy setup wizard
• User-friendly, secure mobile pairing
◦◦... SNMP and TFTP
Enhanced security: supports AES traffic encryption. SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway Motorola's enhanced embedded software facilitates Wi-Fi deployments with high levels of...
Brochure - Page 5
...RoHS compliant. Motorola's SURFboard modem's packaging is 100% recyclable and is working to make it easier for years to continually improve our environmental profile. SURFboard SBG6580 Series Wi... friendly package designs. In addition to delivering high-quality gateways to its customers, Motorola is also committed to helping its customers reduce their carbon footprint. Depending on energy...
Brochure - Page 7
... although not
specifically supported, will
work with DoS protection
and intrusion prevention;... APSD (Unscheduled-Automatic
Power Save Delivery)
802.11i Security
WEP-64/128, WPA-PSK, WPA,
WPA2, TKIP, AES,...edge)
Compatibility
PC: 90496, Pentium, or later;
SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway UPnP IGD 1.0;
Specifications
...
Brochure - Page 8
..., functionality, and other product specifications are subject to change without notice or obligation.
Motorola shall not be activated by your service provider for , and expressly disclaims, any ...provider, and/or their network settings may require a subscription. SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway Additionally, certain features may limit the feature's functionality.
User Manual - Page 3
...Day Policy (ToD) Filter 18
Safety and Regulatory Information •
Motorola SURFboard • User Guide
iii B
Table of Contents
Safety and ...Feature (WPS 4 Rear Panel...4 Installing the Modem Connecting the SBG6580 ...5
Wall Mounting the Modem...6 Wall Mounting Template...8 Connecting ... Wi-Fi Networks Create a Primary Wireless Network 14 Create a Guest Wireless Network 15 Create a Wi-Fi ...
User Manual - Page 9
... received from service providers may not include the CD-ROM. Provides basic information for connecting the SBG6580
Contact Information
For technical support or to learn more about Motorola products, visit the Motorola support website at : 1-877-466-8646.
Introduction •
Motorola SURFboard • User Guide
1 The MAC label is also available at http://broadband...
User Manual - Page 10
System Requirements
The SBG6580 is compatible with the following operating systems: Windows 7 Windows Vista™, Service Pack 1 or later Windows® XP, Service Pack 2 or later Mac® 10.4 or later (Ethernet connection only) UNIX® Linux®
B
Introduction •
Motorola SURFboard • User Guide
2
User Manual - Page 12
...Green LED is not included on all SBG6580 models.
DO NOT use the USB port to connect a Mac, UNIX, or Linux computer
Returns modem to the SBG6580 Wi-Fi network. Rear Panel
Note: ...) and restarts the cable modem
Coaxial cable connector
+12VDC Power connector
Product Overview •
Motorola SURFboard • User Guide
4 To increase the bandwidth available for receiving and transmitting data...
User Manual - Page 13
B
3
Installing the Modem
Connecting the SBG6580
This product is connected to access the Wi-Fi wizard -OR- Hand-tighten the connectors to your WPS-enabled device.
7. Plug the other...Insert the CDROM to a cable outlet.
2. Repeat steps 5 and 6 to lightning could create a safety hazard and damage the product.
1. Installing the Modem •
Motorola SURFboard • User Guide
5
User Manual - Page 20
... modem to the factory settings.
1.
Click OK when prompted. 4. Status and Basic Settings •
Motorola SURFboard • User Guide
12
Restoring Your Modem Configuration Using a Backup Copy
1. Use the backup ... Basic menu. 2.
B
5
Status and Basic Settings
Use the Status and Basic pages of the SBG6580 to observe how your modem, save a copy of the new settings and store the file in ...
User Manual - Page 22
B
6
Creating Wi-Fi Networks
The SBG6580 supports both a Primary Wi-Fi network for you change the PreShared Key setting.
9. Select an Automatic Security Configuration option:
Disabled - Log on to configure a
wireless adapter. Enable the Primary Network. 5.
Select the WPA/WPA2 Encryption type. 10. For better security, Motorola recommends that you , and a guest network...
User Manual - Page 24
...field. 8. Click Wireless. 2. Select your network. 6.
Option 1 - Click Primary Network. 5.
The Wireless LED
starts blinking. 7. Option 3 - Select Push-Button from the SBG6580 GUI
1. The system... using the
PIN. Creating Wi-Fi Networks •
Motorola SURFboard • User Guide
16 Click Wireless. 2. The system reports when you are pairing, and then...
User Manual - Page 27
... icons and refer to Front Panel Icons and Error Conditions to AES.
51BTroubleshooting •
Motorola SURFboard • User Guide
19 If you cannot receive regular TV channels, the data ...WEP and configured a key on the SBG6580,
be sure the MAC address for your problem, be sure to the SBG6580 and the computer.
• If a device is working and the picture is correctly listed. Wireless...
User Manual - Page 28
... not properly
The SBG6580 is unplugged
plugged into the power outlet
FLASHING Downstream receive channel The downstream channel is lost cannot be acquired
FLASHING Upstream send channel cannot The upstream channel is lost be acquired
FLASHING IP registration is unsuccessful The IP registration is lost
51BTroubleshooting •
Motorola SURFboard • User Guide...
User Manual - Page 32
...ANY APPLICATION SOFTWARE, USB DRIVER SOFTWARE, FIRMWARE AND RELATED DOCUMENTATION ("SOFTWARE") PROVIDED WITH MOTOROLA'S CABLE DATA PRODUCT (THE "CABLE DATA PRODUCT").
The Software is never sold. ...BE, FOR A FULL REFUND.
B
C
Software License & Warranty
SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway
Motorola, Inc. BY USING THE CABLE DATA PRODUCT AND/OR INSTALLING, DOWNLOADING...
User Manual - Page 34
...FOR THE PRODUCT. General Information. Software License & Warranty •
Motorola SURFboard • User Guide
26 B
Warranty Information
SURFboard SBG6580 Wi-Fi Cable Modem Gateway
Home & Networks Mobility ("Motorola")
Retail Purchasers: If you purchased this Product directly from Motorola or from an authorized Motorola retail reseller, Motorola warrants to you, the original end user...
Installation Guide - Page 2
... User Guide.
SURFboard is visible on the SBG6580 Installation CD for more information. All rights reserved.
575425-001-b 8/10
Verify that the Power icon is a registered trademark of Motorola Trademark Holdings, LLC. Front Panel" in the User Guide on the front panel. First, check if Wireless icon is not controlled by any form...
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