Motorola SBG6580 Support Question
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Question posted by frankGABO on October 20th, 2013
Motorola Sbg6580 How To Change Preshared Key
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Related Motorola SBG6580 Manual Pages
Brochure - Page 1
Count on Motorola's SURFboard DOCSIS®/ EuroDOCSIS 3.0 solutions to help you deliver innovative, ultra-broadband data services and advanced high-bandwidth home networking to your broadband leadership - SURFboard® SBG6580 Series Wi-Fi®Cable Modem Gateway
Strengthen your premium customers.
Brochure - Page 2
...services, interactive gaming, and IPTV to share a single ultra-broadband connection, files, and networked peripherals using wired or Wi-Fi connectivity. Designed for seamless mobility, Motorola's SBG6580 is a fully integrated all while maximizing current infrastructure investment and lowering capital spending. Next Generation High-Bandwidth Services and Home Networking in the send (upstream...
Brochure - Page 3
... SBG6580 Series Wi-Fi Cable Modem Gateway enabling users to easily wirelessly network all of advanced whole home entertainment services and a consumer's personal media experiences.
The SBG6580...supporting converged IP-based entertainment services, the SBG6580 enables the delivery of their 802.11 b/g/n equipped devices. With Motorola's SURFboard integrated home networking solutions, service ...
Brochure - Page 4
.... which seamlessly configures a secure Wi-Fi connection on a user's machine. As the leading worldwide provider of DOCSIS products, Motorola is established to higher-revenue / margin Wi-Fi offerings
Built-In Security
The SBG6580 is a new challenge for improved accuracy and reduced support costs. These value-adding features enable remote device administration for...
Brochure - Page 5
...Motorola is working to make it easier for years to continually improve our environmental profile. We approach this in several ways: improving the environmental profile of our products, running our operations in a safe and energy-efficient manner and helping our customers to be part of the solution to climate change...SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway
Motorola's SURFboard...
Brochure - Page 7
... features, functionality, and other product specifications are subject to edge)
Compatibility
PC: 90496, Pentium, or later; SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway L2TPv2
Wi-Fi LAN
802.11b/g/n Wi-Fi, WDS
bridging, 802.11e WMM
admission...42 MHz (edge to
edge), EuroDOCSIS and
optional DOCSIS 5 to 65 MHz
(edge to change without notice or obligation.
Brochure - Page 8
Motorola shall not be activated by your service provider for , and expressly disclaims, any direct or indirect liabilities, damages, losses, claims, demands, actions, causes of action, risks, or harms arising from or related to change without notice or obligation.
SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway Contact your service provider, and/or their...
User Manual - Page 3
CHANGE ... DHCP Server Feature 13 Creating Wi-Fi Networks Create a Primary Wireless Network 14 Create a Guest Wireless Network 15 Create a Wi-Fi Network Using the WPS Feature 16......3
About Wi-Fi Protected Security Feature (WPS 4 Rear Panel...4 Installing the Modem Connecting the SBG6580 ...5
Wall Mounting the Modem...6 Wall Mounting Template...8 Connecting to the Internet PROTECT YOUR NETWORK -...
User Manual - Page 9
...
Contact Information
For technical support or to learn more about Motorola products, visit the Motorola support website at 1-877-466-8646.
Introduction •
Motorola SURFboard • User Guide
1 Before installing your purchase of a Motorola SURFboard® SBG6580 Wi-Fi Cable Modem Gateway. B
1
Introduction
Congratulations on your new modem, please take a moment to ensure...
User Manual - Page 10
System Requirements
The SBG6580 is compatible with the following operating systems: Windows 7 Windows Vista™, Service Pack 1 or later Windows® XP, Service Pack 2 or later Mac® 10.4 or later (Ethernet connection only) UNIX® Linux®
B
Introduction •
Motorola SURFboard • User Guide
2
User Manual - Page 12
... computers only - Indicates a data connection is ON -
Rear Panel
Note: The USB port is not included on all SBG6580 models. This guide provides instructions for the RECEIVE and SEND features. To increase the bandwidth available for receiving and transmitting data... modem
Coaxial cable connector
+12VDC Power connector
Product Overview •
Motorola SURFboard • User Guide
4
User Manual - Page 13
...of the power cord into the power port on the modem.
4. Installing the Modem •
Motorola SURFboard • User Guide
5 Connect the other end of the coaxial cable to the Cable ...Insert the CDROM to access the Wi-Fi wizard -OR- B
3
Installing the Modem
Connecting the SBG6580
This product is connected to a cable outlet.
2. Select the Internet connection type (Ethernet Cable -OR-
...
User Manual - Page 20
...Save. 5. B
5
Status and Basic Settings
Use the Status and Basic pages of the SBG6580 to observe how your network and modem are Connected to your network(s), run a basic ... Logs. Performing a System Status Check
In addition to using the Status menu to change passwords, you complete configuring your modem, save a copy of your system, learn the...•
Motorola SURFboard • User Guide
12
User Manual - Page 22
...; The SBG6580 has a default Pre-Shared Key. Disable or select the Automatic Security Configuration (WPS or SES). 6.
Click Wireless. 3. Easy and quick start up SES - (Secure Easy Set-up 8. Click Apply. Enable the Primary Network. 5. Better security, slow set-up ) - For better security, Motorola recommends that you , and a guest network for you change the PreShared Key setting...
User Manual - Page 24
...
starts blinking. 7. Select your network. 6.
Click Primary Network. 5. Select WPS from the SBG6580 GUI
1. Select Restore Wireless Defaults and Apply. 4. Push the WPS button on the device being used. Click Wireless. 2. Creating Wi-Fi Networks •
Motorola SURFboard • User Guide
16 Select the correct SSID on the device you have successfully connected. After...
User Manual - Page 27
... reset button will not function.
• Check the coaxial cable at the SBG6580 and wall outlet.
B
A
Troubleshooting
If the solutions listed here do not solve your problem, contact your wireless clients support AES, change the WPA
Encryption to AES.
51BTroubleshooting •
Motorola SURFboard • User Guide
19
If this does not solve the problem...
User Manual - Page 28
... not properly
The SBG6580 is unplugged
plugged into the power outlet
FLASHING Downstream receive channel The downstream channel is lost cannot be acquired
FLASHING Upstream send channel cannot The upstream channel is lost be acquired
FLASHING IP registration is unsuccessful The IP registration is lost
51BTroubleshooting •
Motorola SURFboard • User Guide...
User Manual - Page 32
... License & Warranty •
Motorola SURFboard • User Guide
24
B
C
Software License & Warranty
SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway
Motorola, Inc.
Motorola licenses the Software to the ... and all copies of the Product. Home & Networks Mobility Solutions Business ("Motorola") 101 Tournament Drive Horsham, PA 19044
Software License
IMPORTANT: PLEASE READ THIS...
User Manual - Page 34
...Information
SURFboard SBG6580 Wi-Fi Cable Modem Gateway
Home & Networks Mobility ("Motorola")
Retail Purchasers: If you purchased this Product directly from Motorola or from an authorized Motorola retail reseller, Motorola warrants ...OR ANY OTHER PECUNIARY LOSS), OR FROM ANY BREACH OF WARRANTY, EVEN IF MOTOROLA HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. A limited warranty for ...
Installation Guide - Page 2
...Check the IP address by any means without the written permission of the publisher.
© Motorola Mobility, Inc. 2010.
The Problem
Power icon is not visible
Cannot connect to your cable...the IP Address" in the User Guide on the front panel. First, check if Wireless icon is visible on the SBG6580 Installation CD for more information. Then, run the Wi-Fi Installation wizard on .
...
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