Motorola SBG6580 Support Question
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Question posted by troynbagg on August 28th, 2013
How To Hard Reset Sbg6580
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Related Motorola SBG6580 Manual Pages
Brochure - Page 1
SURFboard® SBG6580 Series Wi-Fi®Cable Modem Gateway
Strengthen your premium customers. Count on Motorola's SURFboard DOCSIS®/ EuroDOCSIS 3.0 solutions to help you deliver innovative, ultra-broadband data services and advanced high-bandwidth home networking to your broadband leadership -
Brochure - Page 2
...commercial services to increase the frequency spectrum for stand-alone routers, hubs, and access points. The SBG6580's highspeed services enable operators to:
• Protect their installed base of up to a 1 ... data stream. As part of Motorola DOCSIS 3.0 Ultra-Broadband family of products, the SBG6580 includes an enhanced tuner that combines the functionality of well over 300 Mbps in DOCSIS ...
Brochure - Page 3
...SBG6580...Wi-Fi access point, 2 x 2 antenna array.
The SBG6580's 802.11n integrated access point eliminates the need for wires altogether...of supporting converged IP-based entertainment services, the SBG6580 enables the delivery of the connected home.
enabling...Dual Radio Operation: The SBG6580 is to eliminate wires altogether.
Switched radio operation enables the SBG6580 to work with radio...
Brochure - Page 4
..., and remote management features to the gateway, protecting the user's machine from hacker attacks. SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway which seamlessly configures a secure Wi-Fi connection on a user...cost of customers to higher-revenue / margin Wi-Fi offerings
Built-In Security
The SBG6580 is helping ease cable operators into Wi-Fi delivery. They are also shipped with easy...
Brochure - Page 5
... equipment, we have focused on models and market, our units are lead-free and RoHS compliant. Finally, all new SURFboard CPE use our products. SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway In addition to delivering high-quality gateways to its customers, Motorola is also committed to helping its customers reduce...
Brochure - Page 6
...
Supports IP addressing using modulation rate
IPv4 and/or IPv6 (dual stack)
Pmin = +23 dBmV, 5120 kHz
modulation rate
Output Impedance
75 Ω (nominal)
SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway
Brochure - Page 7
....11b/g/n Wi-Fi, WDS
bridging, 802.11e WMM
admission control, QoS
Power Management
802.11e WMM power save/U-
port,
packet, and URL keyword
filtering; SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway OS 9 or higher, Ethernet
connection
UNIX: Ethernet connection
Home Networking: Ethernet
router or Wi-Fi access point
NETWORK
Gateway...
Brochure - Page 8
SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway All features, functionality, and other product specifications are subject to the services provided through this equipment. Plug-and-play
...
User Manual - Page 3
... Copy 12 Using the DHCP Server Feature 13 Creating Wi-Fi Networks Create a Primary Wireless Network 14 Create a Guest Wireless Network 15 Create a Wi-Fi Network Using the WPS Feature 16 Setting the Parental ... Feature (WPS 4 Rear Panel...4 Installing the Modem Connecting the SBG6580 ...5
Wall Mounting the Modem...6 Wall Mounting Template...8 Connecting to the Internet PROTECT YOUR NETWORK -
User Manual - Page 9
... (for use with the CD Wi-Fi Wizard). Provides basic information for Windows XP and Windows Vista).
If you have all of a Motorola SURFboard® SBG6580 Wi-Fi Cable Modem Gateway.
Before installing your purchase of the items listed In the Box. Introduction •
Motorola SURFboard • User Guide
1
B
1
Introduction
Congratulations...
User Manual - Page 10
System Requirements
The SBG6580 is compatible with the following operating systems: Windows 7 Windows Vista™, Service Pack 1 or later Windows® XP, Service Pack 2 or later Mac® 10.4 or later (Ethernet connection only) UNIX® Linux®
B
Introduction •
Motorola SURFboard • User Guide
2
User Manual - Page 12
.... DO NOT use the USB port to connect a Mac, UNIX, or Linux computer
Returns modem to the SBG6580 Wi-Fi network. Indicates a data connection is ON - To increase the bandwidth available for receiving and transmitting data.... PORT 1
DESCRIPTION
Connected LED • Green LED is made
2 USB* 3 RESET 4 CABLE 5
For Windows computers only - Rear Panel
Note: The USB port is not included on all...
User Manual - Page 13
... of the power cord into the power port on the modem.
4. Installing the Modem •
Motorola SURFboard • User Guide
5 B
3
Installing the Modem
Connecting the SBG6580
This product is connected to a cable outlet.
2. Wi-Fi set up with CD-ROM -OR- Do not route the USB and/or Ethernet cable(s) outside...
User Manual - Page 20
...to your backup file. 3. Use the backup copy to quickly restore your custom settings after resetting the modem to a safe location on your modem, what devices are functioning and to reboot... 6. Click Backup. 3. B
5
Status and Basic Settings
Use the Status and Basic pages of the SBG6580 to observe how your network and modem are Connected to your network(s), run a basic Diagnostic test, and...
User Manual - Page 22
... with Pre-Shared Key
Notes:
• Motorola recommends using WPA2-PSK. • The SBG6580 has a default Pre-Shared Key. Select the WPA/WPA2 Encryption type. 10.
Click Primary... Log on to configure a
wireless adapter. You can quickly add WPS-enabled devices to your wireless network in the Network Name (SSID) field. 7. B
6
Creating Wi-Fi Networks
The SBG6580 supports both a Primary Wi...
User Manual - Page 24
... now waiting for WPS varies depending on the device being used. Select your network name on the wireless adapter and the operating system (Windows XP, Mac, etc.,) being added to your network. 6.... three options to add WPS-enabled devices to your Wi-Fi Network. Select WPS from the SBG6580 GUI
1. Push-Button method from the Automatic Security Configuration pull-down menu. 6. Creating Wi...
User Manual - Page 27
... key.
If this does not solve the problem, check whether the wireless client
supports WPA.
• If you enabled WEP and configured a key on the SBG6580,
be sure each affected wireless client has the identical passphrase.
If you have to reset the SBG6580 to identify the error. If you cannot receive regular TV channels, the...
User Manual - Page 28
... panel icons provide status information for the following error conditions:
ICON
STATUS
IF, DURING STARTUP:
IF, DURING NORMAL OPERATION:
OFF
SBG6580 is not properly
The SBG6580 is unplugged
plugged into the power outlet
FLASHING Downstream receive channel The downstream channel is lost cannot be acquired
FLASHING Upstream send channel cannot The ...
User Manual - Page 32
.... Motorola and its 3rd party licensors retain the ownership of the Product. TRANSFER the Software (including all copies of this License. B
C
Software License & Warranty
SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway
Motorola, Inc. If you transfer the Software, you must at the same time transfer the Product and all of...
Installation Guide - Page 2
...the User Guide for more information.
See the Troubleshooting section in the User Guide on the SBG6580 Installation CD to reconnect to your cable modem gateway and cable outlet or splitter. Check ... into a live electrical outlet that the Power icon is not visible
Cannot connect to Wireless Network
Cannot receive or send data
The Solution
Check that your cable modem gateway and computer...
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