Motorola SBG6580 Support Question
Motorola SBG6580 Support Question
Find answers below for this question about Motorola SBG6580.Need a Motorola SBG6580 manual? We have 3 online manuals for this item!
Question posted by gordobi on October 7th, 2014
How To Change Internet Password On Motorola Sbg6580
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Current Answers
Answer #1: Posted by MotoAgents on October 13th, 2014 7:57 AM
MotoAgents
Member since:
June 27th, 2014 Points: 554,130
Member since:
June 27th, 2014 Points: 554,130
Hi gordobi
In this case I will recommend you to contact the Solutions department so they can assist you with this situation.
Regards!
Marge
Motorola Mobility
MotoAgents
Related Motorola SBG6580 Manual Pages
Brochure - Page 1
SURFboard® SBG6580 Series Wi-Fi®Cable Modem Gateway
Strengthen your premium customers. Count on Motorola's SURFboard DOCSIS®/ EuroDOCSIS 3.0 solutions to help you deliver innovative, ultra-broadband data services and advanced high-bandwidth home networking to your broadband leadership -
Brochure - Page 2
...8226; Deliver high-bandwidth, multimedia services to residential customers.
• Deliver competitive, high-capacity commercial services to increase the frequency spectrum for seamless mobility, Motorola's SBG6580 is a fully integrated all while maximizing current infrastructure investment and lowering capital spending.
Increased Data Rates
Utilizing the power of DOCSIS 3.0, the...
Brochure - Page 3
...wirelessly network all of advanced whole home entertainment services and a consumer's personal media experiences. Capable of supporting converged IP-based entertainment services, the SBG6580 enables the delivery of their 802.11 b/g/n equipped devices. The SBG6580's 802.11n integrated access point eliminates the need for wires altogether - With Motorola...Supports standard internet browser software
...
Brochure - Page 4
... improve accuracy, efficiency, and customer satisfaction. an easy-to-use Wi-Fi installation and pairing tools, as well as advanced remote management features, Motorola is a new challenge for improved accuracy and reduced support costs. SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway More Highlights
Efficient Stylish and space-saving enclosure
Compatible with...
Brochure - Page 5
...thereby reducing waste and transport costs. SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway In addition to delivering high-quality gateways to its customers, Motorola is working to make it easier for... with standard recycling codes to make products with European Code of the solution to climate change, and has worked for our customers to be part of Conduct regulations.
Depending on ...
Brochure - Page 7
...with this cable modem)
Macintosh: Power PC or later; UPnP IGD 1.0; SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway
port,
packet, and URL keyword
filtering;
...to
edge), EuroDOCSIS and
optional DOCSIS 5 to 65 MHz
(edge to change without notice or obligation. full suite of
Windows, although not
specifically supported...
Brochure - Page 8
Motorola shall not be activated by your service provider for , and expressly disclaims, any direct ...feature's functionality. Additionally, certain features may require a subscription.
SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway All features, functionality, and other product specifications are subject to change without notice or obligation. Plug-and-play
Simple to set up ...
User Manual - Page 3
...CHANGE THE DEFAULT PASSWORDS 9 Restoring the Default Username and Password 9 Testing Your Internet...) Filter 18
Safety and Regulatory Information •
Motorola SURFboard • User Guide
iii B
Table of... Rear Panel...4 Installing the Modem Connecting the SBG6580 ...5
Wall Mounting the Modem...6 Wall Mounting... Create a Primary Wireless Network 14 Create a Guest Wireless Network 15 Create ...
User Manual - Page 10
System Requirements
The SBG6580 is compatible with the following operating systems: Windows 7 Windows Vista™, Service Pack 1 or later Windows® XP, Service Pack 2 or later Mac® 10.4 or later (Ethernet connection only) UNIX® Linux®
B
Introduction •
Motorola SURFboard • User Guide
2
User Manual - Page 12
...specified. DO NOT use the USB port to connect a Mac, UNIX, or Linux computer
Returns modem to the SBG6580 Wi-Fi network. PORT 1
DESCRIPTION
Connected LED • Green LED is made
2 USB* 3 RESET 4 ... cable modem
Coaxial cable connector
+12VDC Power connector
Product Overview •
Motorola SURFboard • User Guide
4 Indicates a data connection is ON - Rear Panel
Note: The USB...
User Manual - Page 13
...- Hand-tighten the connectors to a cable outlet.
2. Select the Internet connection type (Ethernet Cable -OR- Wi-Fi set up with CD-ROM -OR- Installing the Modem •
Motorola SURFboard • User Guide
5 Plug the other end of the ... a safety hazard and damage the product.
1. B
3
Installing the Modem
Connecting the SBG6580
This product is connected to avoid damage.
3.
User Manual - Page 17
... your modem over a wireless network connection.
1. Write down your new username in your configurations. 1. admin. 4. motorola.
5. Restoring the Default Username and Password
CAUTION: This process removes any custom configurations from unauthorized access;
Use an Ethernet connection to change the modem's default passwords BEFORE connecting to the Internet
PROTECT YOUR NETWORK...
User Manual - Page 18
... Properties window.
Click Start and then click Settings. 2. Select Internet Protocol (TCP/IP) and click Properties to the Motorola website. 10. Skip the next step
if you can connect to display the Internet
Protocol (TCP/IP) Properties window. 7. B
Testing Your Internet Connection
After changing the default passwords, you are ready to connect to see User Account...
User Manual - Page 20
... a Backup Copy
1.
Status and Basic Settings •
Motorola SURFboard • User Guide
12
Save the backup file to... a System Status Check
In addition to using the Status menu to change passwords, you complete configuring your network(s), run a basic Diagnostic test, and...can use it to get an at-aglance view of the SBG6580 to observe how your network and modem are Connected to your...
User Manual - Page 22
... the default key to configure a
wireless adapter. Disable or select the Automatic Security Configuration (WPS or SES). 6. Creating Wi-Fi Networks •
Motorola SURFboard • User Guide
14 For better security, Motorola recommends that you , and a guest network for you change the PreShared Key setting.
9. B
6
Creating Wi-Fi Networks
The SBG6580 supports both a Primary Wi...
User Manual - Page 24
... Wi-Fi Network. Press and hold the WPS pairing button (approximately 7 seconds). Click Wireless. 2.
Click Primary Network. 5. Enter the Device Name. 7. Click Wireless. 2. Creating Wi-Fi Networks •
Motorola SURFboard • User Guide
16 Select Push-Button from the SBG6580 GUI
1. Select the correct SSID on the device you have successfully connected. The system...
User Manual - Page 27
... the front panel, note the status of WEP key configured on the SBG6580, be sure
each affected wireless client is not functioning properly (using the HTML configuration pages.
•...listed here do not solve your problem, contact your wireless clients support AES, change the WPA
Encryption to AES.
51BTroubleshooting •
Motorola SURFboard • User Guide
19
Follow the steps for...
User Manual - Page 34
... does not meet your cable operator or Internet Service Provider ("Service Provider") from whom you obtained the Product. B
Warranty Information
SURFboard SBG6580 Wi-Fi Cable Modem Gateway
Home & Networks Mobility ("Motorola")
Retail Purchasers: If you purchased this Product directly from Motorola or from an authorized Motorola retail reseller, Motorola warrants to you, the original end user...
Installation Guide - Page 1
....100.1 in the Address bar • For default login: User Name= admin, Password = motorola
Before returning this product to the store for technical reasons, please call Motorola Broadband Technical Support at: 1-877-466-8646
For additional product information, see the SBG6580 Series Wi-Fi Cable Modem Gateway User Guide included on the bottom label...
Installation Guide - Page 2
... form or by following the steps in "Verifying the IP Address" in again.
First, check if Wireless icon is a registered trademark of the publisher.
© Motorola Mobility, Inc. 2010. Hand-tighten, if necessary. SURFboard® SBG6580
Wi-Fi Cable Modem Gateway
Troubleshooting
Before calling for technical support, try restarting your cable modem gateway...
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