Motorola SBG6580 Support Question
Motorola SBG6580 Support Question
Find answers below for this question about Motorola SBG6580.Need a Motorola SBG6580 manual? We have 3 online manuals for this item!
Question posted by astrfikru on October 21st, 2013
How To Activate Motorola Surfboard Sbg6580 Wps Button
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Related Motorola SBG6580 Manual Pages
Brochure - Page 1
Count on Motorola's SURFboard DOCSIS®/ EuroDOCSIS 3.0 solutions to help you deliver innovative, ultra-broadband data services and advanced high-bandwidth home networking to your broadband leadership - SURFboard® SBG6580 Series Wi-Fi®Cable Modem Gateway
Strengthen your premium customers.
Brochure - Page 2
... well as bandwidth on -board radios (2.4 or 5 GHz) enables users to your bandwidth-demanding consumers - As part of Motorola DOCSIS 3.0 Ultra-Broadband family of up to a 1 GHz downstream input allowing operators to 8 downstream and 4 upstream channels -
SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway
Increased Data Rates
Utilizing the power of DOCSIS 3.0, the...
Brochure - Page 3
...to eliminate wires altogether.
With Motorola's SURFboard integrated home networking solutions, ...SBG6580 enables the delivery of the connected home. Highlights
Easy to setup and use Plug-and-play installation
Wi-Fi pairing button for easy Wi-Fi Protected Setup™ (WPS...SBG6580 is equipped with radio technology that offers 802.11 b/g at 2.4 GHz and 802.11n at 5 GHz to easily wirelessly...
Brochure - Page 4
... end-user complexity for secure PC client setup
◦◦ Push button configuration for WPS compliant clients
User-friendly Installation
Motorola's integrated SURFboard solutions include stateful firewall protection and state of customers to higher-revenue / margin Wi-Fi offerings
Built-In Security
The SBG6580 is offering an all-in-one approach to improve accuracy, efficiency...
Brochure - Page 5
... CPE are ENERGY STAR qualified and compliant with a company that eliminate the use environmentally friendly package designs. SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway Motorola is marked with a reduced environmental impact.
Finally, all new SURFboard CPE use of our products, running our operations in several ways: improving the environmental profile of suspension plastic...
Brochure - Page 7
UPnP IGD 1.0; SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway SPI
firewall with WPS compatable device
Regulatory Domains
To include...AES, 802.1x,
802.11i (pre-authentication)
Wi-Fi Pairing
User-friendly Wi-Fi protected
setup (WPS) for connection
with DoS protection
and intrusion prevention;
L2TPv2
Wi-Fi LAN
802.11b/g/n Wi-Fi,...
Brochure - Page 8
... to change without notice or obligation. Motorola shall not be activated by your service provider for , and expressly disclaims, any direct or indirect liabilities, damages, losses, claims, demands, actions, causes of action, risks, or harms arising from or related to the services provided through this equipment. SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway...
User Manual - Page 3
... a Primary Wireless Network 14 Create a Guest Wireless Network 15 Create a Wi-Fi Network Using the WPS Feature 16 ...WPS 4 Rear Panel...4 Installing the Modem Connecting the SBG6580 ...5
Wall Mounting the Modem...6 Wall Mounting Template...8 Connecting to the Internet PROTECT YOUR NETWORK - B
Table of Day Policy (ToD) Filter 18
Safety and Regulatory Information •
Motorola SURFboard...
User Manual - Page 9
... items listed In the Box. Provides basic information for connecting the SBG6580
Contact Information
For technical support or to learn more about Motorola products, visit the Motorola support website at 1-877-466-8646. Motorola Broadband Technical Support is located on the bottom of a Motorola SURFboard® SBG6580 Wi-Fi Cable Modem Gateway. The MAC label is also...
User Manual - Page 10
System Requirements
The SBG6580 is compatible with the following operating systems: Windows 7 Windows Vista™, Service Pack 1 or later Windows® XP, Service Pack 2 or later Mac® 10.4 or later (Ethernet connection only) UNIX® Linux®
B
Introduction •
Motorola SURFboard • User Guide
2
User Manual - Page 11
Product Overview •
Motorola SURFboard • User Guide
3 Contact your service provider to learn if the feature is ...
2... scanning
Green and flashing
5
Amber and flashing
No icon or LED 6
WPS
Actively scanning (show network traffic)
Successfully paired when the icon is Green WPS pairing in progress
The Wireless icon (see #5) is ... Steady Green and visible
Then the device is...
User Manual - Page 12
... connectivity unless specified.
B
About Wi-Fi Protected Security Feature (WPS)
The WPS Pairing button activates any Wi-Fi Protected Security (WPS) enabled device and automatically connects it to default settings (custom configurations are removed) and restarts the cable modem
Coaxial cable connector
+12VDC Power connector
Product Overview •
Motorola SURFboard • User Guide
4
User Manual - Page 13
...;
Motorola SURFboard • User Guide
5 B
3
Installing the Modem
Connecting the SBG6580
This product is connected to a cable outlet.
2. Insert the CDROM to avoid damage.
3. Hand-tighten the connectors to access the Wi-Fi wizard -OR- Insert the Ethernet cord from the modem to lightning could create a safety hazard and damage the product.
1. WPS Pairing button...
User Manual - Page 20
... and Basic Settings
Use the Status and Basic pages of the SBG6580 to observe how your modem, save a copy of the new settings and store the file in a safe location.
Select Backup from the Basic menu. 2. Status and Basic Settings •
Motorola SURFboard • User Guide
12
Creating a Backup Copy of your system...
User Manual - Page 22
... a button. Easy and quick start up SES - (Secure Easy Set-up 8. Creating Wi-Fi Networks •
Motorola SURFboard • User Guide
14 Create a Primary Wireless Network
1. Select an Automatic Security Configuration option:
Disabled - Better security, slow set-up ) - Enable the Primary Network. 5. Select the WPA/WPA2 Encryption type. 10. B
6
Creating Wi-Fi Networks
The SBG6580...
User Manual - Page 24
...waiting for the STA to
connect." 9.
Option 2 - Push-Button method from the WPS Add Client options and then press the Add button. Select your network. 6.
Creating Wi-Fi Networks •
Motorola SURFboard • User Guide
16 Select Restore Wireless Defaults and Apply. 4. Press and hold the WPS pairing button (approximately 7 seconds). The system reports when you have...
User Manual - Page 27
..., contact your wireless clients support AES, change the WPA
Encryption to AES.
51BTroubleshooting •
Motorola SURFboard • User Guide
19 MODEM PROBLEM
POSSIBLE SOLUTION
Power light is off
• Check that the SBG6580 is properly plugged into the electrical outlet.
• Check that the TV is working . • Press the RESET button on the SBG6580.
•...
User Manual - Page 28
... OPERATION:
OFF
SBG6580 is not properly
The SBG6580 is unplugged
plugged into the power outlet
FLASHING Downstream receive channel The downstream channel is lost cannot be acquired
FLASHING Upstream send channel cannot The upstream channel is lost be acquired
FLASHING IP registration is unsuccessful The IP registration is lost
51BTroubleshooting •
Motorola SURFboard •...
Installation Guide - Page 1
...-Fi Setup using WPS Pairing
Note: The PASSCODE, used for technical reasons, please call Motorola Broadband Technical Support at: 1-877-466-8646
For additional product information, see the SBG6580 Series Wi-Fi Cable Modem Gateway User Guide included on the SBG6580 Installation CD or visit:
http://broadband.motorola.com/consumers/support/
SURFboard® SBG6580
Wi-Fi Cable...
Installation Guide - Page 2
...Troubleshooting section in the User Guide. All rights reserved.
575425-001-b 8/10 SURFboard® SBG6580
Wi-Fi Cable Modem Gateway
Troubleshooting
Before calling for technical support, try restarting your...any means without the written permission of Motorola Trademark Holdings, LLC. First, check if Wireless icon is not visible
Cannot connect to Wireless Network
Cannot receive or send data
The...
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