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Question posted by Anonymous-119107 on August 24th, 2013

Will Not Charge At All.

When I plug in my device it will not charge. I have tried multiple outlets.

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Answer #1: Posted by motohelper on August 26th, 2013 2:20 AM

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motohelper

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Hi, sorry for the bad experience, you have mention that you have tried several outlets, but have you tried another charger? If you can try another charger we will be able to check if it is the charger that has the problem or the S11 headset.

Motorola offers a standard one year warranty on your device barring liquid or physical damage from the date of your receipt. You can contact Motorola Customer Service using the link below.

Customer Service : https://motorola-global-portal.custhelp.com/app/mcp/service/

Hope this helps!

https://forums.motorola.com/pages/home

Related Motorola S11 FLEX HD Manual Pages

S11 - FLEX HD - Getting Started Guide - Page 3

...to hear the music the way you can do Your MOTOROLA S11-FLEX HD wireless Bluetooth® headset. EN Check it . Note: Your battery is designed to... Regulatory & Legal 9 Caution: Before using your device, please read the safety, regulatory and legal information at the back of the product. Enjoy crystal clear conversations on the headset to rich premium sound wirelessly from your phone in...

S11 - FLEX HD - Getting Started Guide - Page 4

... the important bits, quick and easy Power (Right Ear) Power Button Music & Calls (Left Ear) Volume Buttons Multifunction (MFB) Button Charging & Headset Status Microphones Micro USB charging Notification light port Red/Yellow charging Green fully charged Connections Phone Tablet Computer Calls Music Wearing 1 Choose ear gel. 2 Snap on head fit adjuster (optional). 3 Place on ear...

S11 - FLEX HD - Getting Started Guide - Page 5

Connect & go 3 Status Light Flashing Blue Voice prompt: "ready to pair" Follow voice prompts. 4 Complete. On 3 Enter passcode. Enter "0000" if prompted. 2 Turn headset on for your device. Voice prompt: "Device 1 connected" EN Connect & go let's get you connected 1 Turn Bluetooth on (charge before use).

S11 - FLEX HD - Getting Started Guide - Page 7

EN Basics 5 Note: Using a mobile device or accessory while driving may cause distraction and may be illegal. Always obey the laws and drive safely. incoming call reject second incoming call Use ...

S11 - FLEX HD - Getting Started Guide - Page 8

... & go" on page 3 to both devices simply turn them on . • Once paired, to connect to pair second device. Music Select a music source to listen to the other phone for five minutes after turning on . Headset remains in pairing mode for music, just ...work for features such as voice dial, answer call, and end call. Advanced more clever stuff Second device? Do you use two phones?

S11 - FLEX HD - Getting Started Guide - Page 9

... in a low battery state turning off EN Advanced 7 If light shows... turning on and in pairing mode connected to your device(s) in your headset. • Voice prompts on/off • Caller ID on/off Settings Press and hold the Power and MFB buttons together to hear settings. Notification light ...

S11 - FLEX HD - Getting Started Guide - Page 11

... party accessories, including but not limited to batteries, chargers, headsets, covers, cases, screen protectors and memory cards, may void...place your product has been damaged by dropping, liquids or high temperatures. Battery Charging Notes BatteryChargingfor charging your product's battery: • During charging, keep your battery and charger near a heat source.* High temperatures can cause ...

S11 - FLEX HD - Getting Started Guide - Page 12

... of these products. Caution About High Volume Usage Warning: Exposure to loud noise from any other task if you should stop listening to the device through your headset or headphones and have your hearing checked. For more information about hearing, see our website at high volume. • Avoid turning up the volume...

S11 - FLEX HD - Getting Started Guide - Page 14

... 453-0920 Hereby declares that the product: Product Name: S11-FLEX HD Model Number: S11-FLEX HD FCC ID: IHDT6ND2 Conforms to the following regulations: FCC Part...of the FCC Rules. Operation is encouraged to try to correct the interference by one or more ...technician for a Class B digital device, pursuant to an outlet on the product label. If this device must accept any interference received,...

S11 - FLEX HD - Getting Started Guide - Page 15

...could void the user's authority to Users This device IndustryCanadaNotice complies with Industry Canada license-exempt RSS standard(s). drying Don't try to dry your product to dust, dirt, sand... equipment. Operation is subject to the following two conditions: (1) This device may not cause interference and (2) This device must accept any changes or modifications to an 802.11a Wi-Fi ...

S11 - FLEX HD - Getting Started Guide - Page 16

... cleaning solutions. Accordingly, any Motorola Approved Service Center in semiconductor memories or other media. Please contact your regional authorities for copyrighted software, such as chargers, headsets, or batteries) with your household waste, or in accordance with the national collection and recycling schemes operated by your local or regional authority. Don't use...

S11 - FLEX HD - Getting Started Guide - Page 18

... the lifetime of ownership by the first consumer purchaser of the product. Batteries. Ear buds and boom headsets that are Repaired or Replaced. Exclusions (Products and Accessories) Normal Wear and Tear. Only batteries whose fully charged capacity falls below . or (d) other peripheral equipment are excluded from the date returned to normal wear...

S11 - FLEX HD - Getting Started Guide - Page 19

... coverage. No data, software or applications added to or use functionally equivalent reconditioned/refurbished/pre-owned or new Products, Accessories or parts. Motorola, at no charge repair, replace or refund the purchase price of any way by third parties, that the operation of the software (e.g. Altered Products. Unauthorized Service or Modification...

S11 - FLEX HD - Getting Started Guide - Page 21

additional terms, conditions and/or charges may not be accurate at : 1-800-331-6456 (United States) 1-888-390-6456 (TTY/TDD United States for hearing impaired) 1-800-461-4575 (Canada) Certain ...