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Motorola S11 FLEX HD Support Question

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Question posted by nickdziuban on April 8th, 2014

Charging Problems

My S11 Flex HD headphones will not charge. I have plug them in and the light on them just blinks once and then shuts off.

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Answer #1: Posted by motohelper on April 9th, 2014 7:17 AM

This answer was accepted by the poster of the original question.

motohelper

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Greetings!

Sorry for the bad experience, but the most effective way to manage this would be to contact our support organization.

They should quickly offer you a replacement. If the device is still in warranty. Motorola Offers a standard one year warranty on your device, barring liquid or physical damage from the date of your purchase.

Here's how to contact us.

Hope this helps!

https://forums.motorola.com/pages/home

Related Motorola S11 FLEX HD Manual Pages

S11 - FLEX HD - Getting Started Guide - Page 3

... the back of the product. Note: Your battery is designed to hear the music the way you can do Your MOTOROLA S11-FLEX HD wireless Bluetooth® headset. Enjoy crystal clear conversations on the headset to last the life of this guide. Go ahead, check it out: At a glance 2 Connect & go 3 Basics 4 Advanced 6 Connect with...

S11 - FLEX HD - Getting Started Guide - Page 4

... the important bits, quick and easy Power (Right Ear) Power Button Music & Calls (Left Ear) Volume Buttons Multifunction (MFB) Button Charging & Headset Status Microphones Micro USB charging Notification light port Red/Yellow charging Green fully charged Connections Phone Tablet Computer Calls Music Wearing 1 Choose ear gel. 2 Snap on head fit adjuster (optional). 3 Place on ear...

S11 - FLEX HD - Getting Started Guide - Page 5

Connect & go 3 Voice prompt: "Device 1 connected" EN Connect & go let's get you connected 1 Turn Bluetooth on (charge before use). Enter "0000" if prompted. 2 Turn headset on for your device. Status Light Flashing Blue Voice prompt: "ready to pair" Follow voice prompts. 4 Complete. On 3 Enter passcode.

S11 - FLEX HD - Getting Started Guide - Page 8

Headset remains in pairing mode for music, just start streaming music from that phone. Advanced more clever stuff Second device? Or maybe a tablet and a phone? Do you use two phones? To switch to ...

S11 - FLEX HD - Getting Started Guide - Page 9

blue flash steady blue red flash fading blue your headset. Notification light An easy way to check your headset is... If light shows... turning on and in pairing mode connected to your headset. • Voice prompts on/off • Caller ID on/off Settings Press and hold the Power and MFB buttons together to change them...

S11 - FLEX HD - Getting Started Guide - Page 11

... of third party accessories, including but not limited to batteries, chargers, headsets, covers, cases, screen protectors and memory cards, may impact your battery and charger near a heat source.* High temperatures can cause the battery to charge. • Motorola batteries and charging systems have circuitry that protects the battery from damage from overcharging. Safety...

S11 - FLEX HD - Getting Started Guide - Page 12

...hearing checked. Caution About High Volume Usage Warning: Exposure to the device through your headset or headphones and have your hearing: • Limit the amount of time you should stop listening...the volume down if you can't hear people speaking near you cannot concentrate on the use headsets or headphones at high volume. • Avoid turning up the volume to follow the "Smart Practices ...

S11 - FLEX HD - Getting Started Guide - Page 14

... Mobility LLC Address: 8000 West Sunrise Boulevard, Suite A, Plantation, FL 33322 USA Phone Number: 1 (800) 453-0920 Hereby declares that the product: Product Name: S11-FLEX HD Model Number: S11-FLEX HD FCC ID: IHDT6ND2 Conforms to the following regulations: FCC Part 15, subpart B, section 15.107(a), 15.107(d) and section 15.109(a) FCC Notice to...

S11 - FLEX HD - Getting Started Guide - Page 16

... software providers certain exclusive rights for more details. Software Copyright Motorola products SoftwareCopyrightNotice may not be disposed of products or electrical accessories (such as chargers, headsets, or batteries) with your regional authorities for copyrighted software, such as the exclusive rights to distribute or reproduce the copyrighted software. Laws in a fire. shock...

S11 - FLEX HD - Getting Started Guide - Page 18

... of their rated capacity and batteries that result from coverage. Ear buds and boom headsets that result from the use of the Products or Accessories for ninety (90) days... by the first consumer purchaser of Non-Motorola Products and Accessories. Only batteries whose fully charged capacity falls below . Decorative Accessories and Cases. Decorative covers, bezels, PhoneWrap™ covers...

S11 - FLEX HD - Getting Started Guide - Page 19

... way by third parties, that the operation of any hardware or software applications provided by someone other than Motorola, or its option, will at no charge repair, replace or refund the purchase price of the software products will meet your Product, Accessory or Software, including but not limited to or use...

S11 - FLEX HD - Getting Started Guide - Page 20

... your receipt, bill of an implied warranty, so the above limitations or exclusions may also have other comparable proof of purchase; (b) a written description of the problem; (c) the name of your service provider, if applicable; (d) the name and location of your expense, to another. 18 Safety, Regulatory & Legal EN avoid losing such...

S11 - FLEX HD - Getting Started Guide - Page 21

additional terms, conditions and/or charges may not be available in all areas; Note: The images in this guide are examples only. All other product specifications, as well as the information ...