Motorola OASIS Support Question
Motorola OASIS Support Question
Find answers below for this question about Motorola OASIS.Need a Motorola OASIS manual? We have 1 online manual for this item!
Question posted by malicye9773 on April 2nd, 2013
Oasis Call Button
The call button will only redial the last number
Dialed. Does not give me any voice prompts
Or end calls.
What's wrong with the headset?
Current Answers
Answer #1: Posted by motohelper on June 18th, 2013 7:28 AM
motohelper
Member since:
June 11th, 2013 Points: 451,600
Member since:
June 11th, 2013 Points: 451,600
Hi,
Sorry to hear you're having trouble with your Motorola Oasis headset. You may try to reset the headset back to it's factory settings then check if it was able to resolve your issue. If still the same thing and the headset is still within a year from the date of purchase you may contact Motorola for warranty replacement.
Restore to Factory Settings
- Ensure your headset is on.
- Press and hold both Volume buttons and Call button together for 10 seconds until the status light is steady blue.
Motorola Customer Service 800-734-5870 M-F 7am-10pm S-S 9am - 6pm
https://motorola-global-portal.custhelp.com/app/chat/chat_launch//
Hope this helps.
https://forums.motorola.com/pages/home
Related Motorola OASIS Manual Pages
Oasis - User Guide - Page 3
...'ll show you on connections,
battery level, and other functions.
Some other cool features: • Simultaneously connect with two phones. • Use voice prompts to guide you just how easy your headset for quick connections, clear calls, and lasting comfort. Congratulations 1 more information
on , check it out. Congratulations
Your MOTOROLA OASIS™ headset is to use.
Oasis - User Guide - Page 4
Your headset
the important parts
Power Switch and Status Light
Mute Button
Volume Up Button
Volume Down Button
Micro USB Charging Connector
Speaker
Call Button
Boom
Microphones
2 Your headset
Oasis - User Guide - Page 5
Charge it
let's get you won't be removed by a recycling facility. Any attempt to remove or replace your battery will damage your headset is designed to use it 3 Charge it .
It should only be able to last the life of your product. Note: Your battery is charging, you up and running
Status Light Red/Yellow = charging Green = fully charged
While your headset.
Oasis - User Guide - Page 8
...; devices previously paired with your phone, you hear "ready to pair". 5 Follow the voice prompts to connect your phone to your headset.
Pair & connect
connect and go Note: The voice prompts are only in blue and you hear "pairing complete". Note: When prompted for the passkey, enter 0000. Your headset and phone will connect automatically.
6 Pair & connect
Oasis - User Guide - Page 9
...
1 Place the headset on the headset. Note: When prompted for the passkey, enter 0000. When your headset successfully pairs with your headset.
2 Turn your headset off (see "Turn it on & off" on page 4).
3 Put the headset on your ear.
4 Turn on the Bluetooth feature on your phone. 5 Turn on your phone, dial a phone number and press the
Call/Send key.
Oasis - User Guide - Page 10
...: Some features are only in English.
redial last call
a tone.
end a call
Press the Call button. reject call
Press and hold a Volume button until you hear
dial call Press and hold a Volume button incoming call until you
unmute a call Press the Call button. answer second incoming call
Press the Call button. Note: The voice prompts are phone/network dependent. mute or
Press...
Oasis - User Guide - Page 11
Tip: When connected to two phones, follow the voice prompts to perform functions such as voice dial and redial on the desired phone. Calls 9
Oasis - User Guide - Page 12
... voice prompts are only in English. Press both Volume buttons while not on a call. red
"battery level is less than 2 hours
low"
yellow
"battery level is between 2 to 5
medium"
hours
green
"battery level is ..
Talk time
check your remaining talk time is more than 5 hours high"
To save battery power, turn off the headset when...
Oasis - User Guide - Page 13
...... Status light
know your headset is...
three blue flashes
powering on/off
steady blue
in pairing/connect mode
rapid blue/purple flashes connected to your phone
quick blue flash
receiving or making a call on phone 1
quick purple flash
receiving or making a call on phone 2
slow blue pulse
on a call
slow blue flash
in standby...
Oasis - User Guide - Page 14
muting the call or 20 minutes of inactivity, the light stops flashing to conserve power, but the headset remains on a call trying to connect to your headset is... slow purple pulse steady red
quick red flash
your phone in a low battery state
Note: After 1 minute on .
12 Status light If light shows...
Oasis - User Guide - Page 15
....
Turn voice prompts on & off
With the headset turned on, press and hold both Volume buttons and Call button
together for 10 seconds until you hear "voice prompts on . 2 Press and hold either Volume button and Call button until the status light is steady blue. Settings
make some changes Note: The voice prompts are only in your headset. 1 Ensure your headset is on " or "voice prompts off...
Oasis - User Guide - Page 16
...in blue and you hear "ready to pair". If not, press and hold the Call button and both Volume buttons until you hear "ready to restart the Bluetooth feature and pair your phone is ... previously paired with the headset are only in blue when your phone and headset again (see "Pair & connect" on your headset is turned on .
we've got solutions Note: The voice prompts are turned off and ...
Oasis - User Guide - Page 18
...device's warranty. Using a mobile device or accessory may cause distraction. Use & Safety for a call or other device) in temperatures below -10°C (14°F) or above 60°C...140°F).
• Do not recharge your battery-powered accessory (such as a Bluetooth® headset or other application while driving may be prohibited or restricted in temperatures below 0°C (32°F)...
Oasis - User Guide - Page 19
.... • Use voice activated features (such as voice dial) and speaking features (such as
audible directions), if available. • Obey all local laws and regulations for the use headsets or headphones at high....com/callsmart (in the vehicle. • End your call or other task if you should stop listening to the device through your headset or headphones and have your mobile device and ...
Oasis - User Guide - Page 21
...products bear the FCC logo, and/or an FCC ID in accordance with part 15 of a typical Product Approval Number. Any changes or modifications could void the user's authority to radio communications. This device complies with the instructions, ...all products that may cause harmful interference to operate the equipment. Product Approval Number
The above gives an example of the FCC Rules.
Oasis - User Guide - Page 24
... software provider, except for the normal, non-exclusive, royalty-free license to use that arises by your regional authorities for copyrighted software, such as chargers, headsets, or batteries) with your region. Accordingly, any copyrighted software contained in Motorola products may include copyrighted Motorola and third-party software stored in a fire. Recycling...
Oasis - User Guide - Page 26
... buds and boom headsets that are excluded from misuse; (b) contact with liquid, water, rain, extreme humidity or heavy perspiration, sand, dirt or the like, extreme heat, or food; (c) use ...
Oasis - User Guide - Page 27
... or Software due to any communication service or signal you may subscribe to physical defects in combination with (a) serial numbers or date tags that have been removed, altered or obliterated; (b) broken seals or that result from the use with..., that is " and without warranty.
25 the date of tampering; (c) mismatched board serial numbers; No warranty is excluded from coverage.
Oasis - User Guide - Page 28
... of your service provider, if applicable; (d) the name and location of any Products, Accessories or Software that does not conform to your address and telephone number.
No data, software or applications added to this warranty. What Will Motorola Do? To avoid losing such data, software, and applications, please create a back up...
Oasis - User Guide - Page 30
.... All features, functionality, and other product or service names are the property of their proprietor and used by Motorola Mobility, Inc. Product ID: Motorola Oasis (HX520) Manual Number: 68014777001-A
28 The Bluetooth trademarks are trademarks or registered trademarks of printing.
Consumer Advocacy Office 600 N US Hwy 45 Libertyville, IL 60048 www.hellomoto...
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